Gearbest Daily Deal Updated: March 16th 2021/ Baseus LED Flashlight $21.99 with the code: GBREAKER

[fyesilova]

I have opened a ticket on GB.
Here are the pictures of the box and the actual led.
I do not know this led is cree or nichia, but tint is white (not feels 6500k)

the led.

side of the box.

top of the box

[giorgoskok]

Cree xp-g2

[lightx]

@Ozythemandias

@chinooker

I’m not unhappy enough to pay for more shipping, butt iffn you want to use your $10 for that, then I’d swap with you, sure.
Where are you anyway, west coast here.

I offered GB a deal (For all those claiming I’m trying to get a free flashlight out of this, it doesn’t involve more money or refunds, I’d be paying them more money), let me see if they take me up on it, otherwise I’ll get back to you.

(The $10 was store credit, a lot less useful)

Its GB wallet right? If it is, it can be used together with coupon.
Just for example, klarus C4 has coupon code that will bring it down to $11.11. So with GB wallet, you will only need to pay $1.11
hope this help

[NikolaS]

So you get a charger for 1.11$ then sold it locally for 25$ and you even make a profit + Ti XPG2 Tool free
HaHa I would love to do that

[Unexpected_Inquisito (Unexpected Inquisitor)]

This is very unfortunate. I ordered one as well and experienced the same problem. Has anyone had their situation satisfactorily resolved by GearBest or their representative on this forum?

[will34]

@Muto

You guys kill me.
You got a $75 Titanium Flashlight for $23.99 and now you want more money back just because the Manufacturer mislabeled the lights emitter option.
Then when $10 is offered that is not enough?
Really?

+1,000

Forcing GB to do a full refund will only prevent future deals like this from showing up. The box says both CREE and Nichia, so it is most likely a manufacturer’s fault. Not everyone is familiar enough with flashlights to identify the emitter by looks, maybe the dispatcher at GB didn’t check, or didn’t know how to, it’s not like they sent a completely wrong item or a defective one.

I would gladly take the $5 credit, $18.99 for a titanium tool, how is that not a steal?

[fyesilova]

I agree it is xp-g2, I have got wrong version.
beamshot comparison, top tool ti xp-g2, middle sf348 nichia, bottom fenix e99ti

[fyesilova]

Lumintop Tool Ti in box.

[nqcken]

looks like I ordered a nichia and received a cree!

[Trevi_lux]

I ordered a cree and received nichia.
I accept a little refund. Is a nice light.

[Ozythemandias]

For all those insinuating I want to get a free light out of this, I have no use for one as I already have a Copper Cree Tool and Titanium personally doesn’t appeal to me.

I offered to send the light back at their expense in exchange for a Nichia Tool, or full refund. I also offered to pay them an additional $13.99 + the $10.00 credit they offered, in exchange for a new confined Nichia. Being that the light were originally sold for 23.99, I felt that is a very fair offer.

A new customer service rep responded, completely ignoring any previous communications and simply offered gb wallet credit for the full amount, or a full refund. The way the representatives suddenly switched and no reference was made to the previous offer makes me suspect they may have escalated the case as they became aware of it being a widespread issue. Either that or perhaps our member CSgearbest brought it to their attention. Pure speculation on my part though. I’m not getting my hopes up until the refund is issued.

If anyone who received a Nichia and would like a Cree, I’d like to swap, provided the light is in new condition and you cover your share of the shipping.

[sp5it]

I ordered Nichia version too. If I receive xp-g2 that’s a bummer. CS will be busy.
Mike

[Kindle]

Since it looks like the mislabeled emitters are going both ways, the easiest solution for some of the folks who received a light with the wrong emitter would be a simple exchange between the two parties. Yes there is going to be some additional cost in postage but it is likely to be lower (and faster) than going through the vendor.

Edit: I missed that Ozy already suggested it.

@Muto

You got a $75 Titanium Flashlight for $23.99 and now you want more money back just because the Manufacturer mislabeled the lights emitter option.

Just to clarify, you are berating people for not being happy when they received an item different than what they PAID FOR.

[Shaun]

@Ozythemandias

For all those insinuating I want to get a free light out of this, I have no use for one as I already have a Copper Cree Tool and Titanium personally doesn’t appeal to me. I offered to send the light back at their expense in exchange for a Nichia Tool, or full refund. I also offered to pay them an additional $13.99 + the $10.00 credit they offered, in exchange for a new confined Nichia. Being that the light were originally sold for 23.99, I felt that is a very fair offer. A new customer service rep responded, completely ignoring any previous communications and simply offered gb wallet credit for the full amount, or a full refund. The way the representatives suddenly switched and no reference was made to the previous offer makes me suspect they may have escalated the case as they became aware of it being a widespread issue. Either that or perhaps our member CSgearbest brought it to their attention. Pure speculation on my part though. I’m not getting my hopes up until the refund is issued. If anyone who received a Nichia and would like a Cree, I’d like to swap, provided the light is in new condition and you cover your share of the shipping.

Yeah mate i'll switch with ya, as long as you're in Australia pm me chat then.

Anyone even received their credit/wallet yet?

"We are processing your refund request, we will refund you 5 USD to your GB wallet. It will take up to 24 hours to process locally." ....and that 2 days ago. This is the type of thing that irritate me and want to deal with paypal, not about $5 but simple principle..if you say you do something then "do it"!!

[vwpieces]

@Sirius9

I ordered Cree, received Nichia…

This is hillarious.
Reading this I had to check out my recent Tool Ti as I haven’t even looked at it yet.
Not a joke, my sleeve over the box says, (on top) MADE IN CHINA, TOOL TI-CREE. On the side there is a barcode and Nichia 219BT (Neutral), Made in China. I already have the Cree Version and paid for the Nichia. I put in a battery to compare to my other Cree and the darn thing didn’t even work. Tried to unscrew the head ans it is glued. I did manage to get it off, cleaned out the glue and now it works. It certainly is a Cree as it has the exact same tint as my previous.

I will be contacting GearBest Customer Service with a picture of this box and explain how this light didn’t even work.

I think it’s time the GB representative, named My, on this site shows us some support. PM her guys.

[Ozythemandias]

@Shaun

@Ozythemandias

For all those insinuating I want to get a free light out of this, I have no use for one as I already have a Copper Cree Tool and Titanium personally doesn’t appeal to me. I offered to send the light back at their expense in exchange for a Nichia Tool, or full refund. I also offered to pay them an additional $13.99 + the $10.00 credit they offered, in exchange for a new confined Nichia. Being that the light were originally sold for 23.99, I felt that is a very fair offer. A new customer service rep responded, completely ignoring any previous communications and simply offered gb wallet credit for the full amount, or a full refund. The way the representatives suddenly switched and no reference was made to the previous offer makes me suspect they may have escalated the case as they became aware of it being a widespread issue. Either that or perhaps our member CSgearbest brought it to their attention. Pure speculation on my part though. I’m not getting my hopes up until the refund is issued. If anyone who received a Nichia and would like a Cree, I’d like to swap, provided the light is in new condition and you cover your share of the shipping.

Yeah mate i’ll switch with ya, as long as you’re in Australia  pm me chat then.

Anyone even received their credit/wallet yet?

“We are processing your refund request, we will refund you 5 USD to your GB wallet. It will take up to 24 hours to process locally.” ….and that 2 days ago. This is the type of thing that irritate me and want to deal with paypal, not about $5 but simple principle…if you say you do something then “do it”!!

Lol no, they just asked me to close the PayPal case so they can issue the refund “within 48 hours”.

The way these guys do business is simply unethical and disingenuous.

I’m in the US, no luck.

[vwpieces]

FWIW,
I sent a PM to Lumintop representative on this forum and received an extremely FAST reply. Sent links to the post with pics of the box. They confirmed that the side barcodes are not from Lumintop. GearBest has mislabeled these and sold the wrong products to us.

With this forum and PayPal, I see no reason why a refund will not be given.

@ Ozythemandias; don’t close the PP claim until refund is received. Have the refund issued and filed through PP.

[Ozythemandias]

@vwpieces

FWIW,
I sent a PM to Lumintop representative on this forum and received an extremely FAST reply. Sent links to the post with pics of the box. They confirmed that the side barcodes are not from Lumintop. GearBest has mislabeled these and sold the wrong products to us.

With this forum and PayPal, I see no reason why a refund will not be given.

@ Ozythemandias; don’t close the PP claim until refund is received. Have the refund issued and filed through PP.

Can confirm, the barcode label that says Nichia is the same format sticker as every other Gearbest product I received from them.

I don’t plan on closing the case without money, I was considering accepting the wallet credit but this request really makes me distrust them.

[gearbest]

Hi Guys

really sorry about that, and if anyone received the wrong product, please contact our customer service, and tell them what’s your choice of the compensation, GearBest will take the resonsibility for that,
beg your kindly forgiveness and understanding.

As here is the deal thread, so kinldy please pay more attention to new deal here, thanks

[gearbest]

Nov 28th

one account one chance

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coupon: MIJCB

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2. Original Xiaomi 20L Backpack

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coupon: XMBPYY

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4. HX OUTDOORS Survival Straight Knife
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coupon:HSSKYY
price: $29.99 ( 100pieces only, Starting from Nov 28th 22:00 @UTC+8 )

welcome to share great deals to enter our giveaway

GEARBEST’S Black Friday&Cyber Monday sales + Giveaway ( going )