Gearbest Daily Deal Updated: March 16th 2021/ Baseus LED Flashlight $21.99 with the code: GBREAKER

nqcken · November 27, 2016, 9:50pm

looks like I ordered a nichia and received a cree!

Trevi_lux · November 27, 2016, 10:12pm

I ordered a cree and received nichia.
I accept a little refund. Is a nice light.

Ozythemandias · November 27, 2016, 11:18pm

For all those insinuating I want to get a free light out of this, I have no use for one as I already have a Copper Cree Tool and Titanium personally doesn’t appeal to me.

I offered to send the light back at their expense in exchange for a Nichia Tool, or full refund. I also offered to pay them an additional $13.99 + the $10.00 credit they offered, in exchange for a new confined Nichia. Being that the light were originally sold for 23.99, I felt that is a very fair offer.

A new customer service rep responded, completely ignoring any previous communications and simply offered gb wallet credit for the full amount, or a full refund. The way the representatives suddenly switched and no reference was made to the previous offer makes me suspect they may have escalated the case as they became aware of it being a widespread issue. Either that or perhaps our member CSgearbest brought it to their attention. Pure speculation on my part though. I’m not getting my hopes up until the refund is issued.

If anyone who received a Nichia and would like a Cree, I’d like to swap, provided the light is in new condition and you cover your share of the shipping.

sp5it · November 27, 2016, 11:32pm

I ordered Nichia version too. If I receive xp-g2 that’s a bummer. CS will be busy.
Mike

Kindle · November 27, 2016, 11:53pm

Since it looks like the mislabeled emitters are going both ways, the easiest solution for some of the folks who received a light with the wrong emitter would be a simple exchange between the two parties. Yes there is going to be some additional cost in postage but it is likely to be lower (and faster) than going through the vendor.

Edit: I missed that Ozy already suggested it.

Just to clarify, you are berating people for not being happy when they received an item different than what they PAID FOR.

Shaun · November 28, 2016, 12:41am

Ozythemandias:

For all those insinuating I want to get a free light out of this, I have no use for one as I already have a Copper Cree Tool and Titanium personally doesn’t appeal to me. I offered to send the light back at their expense in exchange for a Nichia Tool, or full refund. I also offered to pay them an additional $13.99 + the $10.00 credit they offered, in exchange for a new confined Nichia. Being that the light were originally sold for 23.99, I felt that is a very fair offer. A new customer service rep responded, completely ignoring any previous communications and simply offered gb wallet credit for the full amount, or a full refund. The way the representatives suddenly switched and no reference was made to the previous offer makes me suspect they may have escalated the case as they became aware of it being a widespread issue. Either that or perhaps our member CSgearbest brought it to their attention. Pure speculation on my part though. I’m not getting my hopes up until the refund is issued. If anyone who received a Nichia and would like a Cree, I’d like to swap, provided the light is in new condition and you cover your share of the shipping.

Yeah mate i'll switch with ya, as long as you're in Australia pm me chat then.

Anyone even received their credit/wallet yet?

"We are processing your refund request, we will refund you 5 USD to your GB wallet. It will take up to 24 hours to process locally." ....and that 2 days ago. This is the type of thing that irritate me and want to deal with paypal, not about $5 but simple principle..if you say you do something then "do it"!!

vwpieces · November 28, 2016, 1:18am

This is hillarious.
Reading this I had to check out my recent Tool Ti as I haven’t even looked at it yet.
Not a joke, my sleeve over the box says, (on top) MADE IN CHINA, TOOL TI-CREE. On the side there is a barcode and Nichia 219BT (Neutral), Made in China. I already have the Cree Version and paid for the Nichia. I put in a battery to compare to my other Cree and the darn thing didn’t even work. Tried to unscrew the head ans it is glued. I did manage to get it off, cleaned out the glue and now it works. It certainly is a Cree as it has the exact same tint as my previous.

I will be contacting GearBest Customer Service with a picture of this box and explain how this light didn’t even work.

I think it’s time the GB representative, named My, on this site shows us some support. PM her guys.

Ozythemandias · November 28, 2016, 2:23am

Shaun:

Ozythemandias:

For all those insinuating I want to get a free light out of this, I have no use for one as I already have a Copper Cree Tool and Titanium personally doesn’t appeal to me. I offered to send the light back at their expense in exchange for a Nichia Tool, or full refund. I also offered to pay them an additional $13.99 + the $10.00 credit they offered, in exchange for a new confined Nichia. Being that the light were originally sold for 23.99, I felt that is a very fair offer. A new customer service rep responded, completely ignoring any previous communications and simply offered gb wallet credit for the full amount, or a full refund. The way the representatives suddenly switched and no reference was made to the previous offer makes me suspect they may have escalated the case as they became aware of it being a widespread issue. Either that or perhaps our member CSgearbest brought it to their attention. Pure speculation on my part though. I’m not getting my hopes up until the refund is issued. If anyone who received a Nichia and would like a Cree, I’d like to swap, provided the light is in new condition and you cover your share of the shipping.

Yeah mate i’ll switch with ya, as long as you’re in Australia pm me chat then.

Anyone even received their credit/wallet yet?

“We are processing your refund request, we will refund you 5 USD to your GB wallet. It will take up to 24 hours to process locally.” ….and that 2 days ago. This is the type of thing that irritate me and want to deal with paypal, not about $5 but simple principle…if you say you do something then “do it”!!

Lol no, they just asked me to close the PayPal case so they can issue the refund “within 48 hours”.

The way these guys do business is simply unethical and disingenuous.

I’m in the US, no luck.

vwpieces · November 28, 2016, 2:41am

FWIW,
I sent a PM to Lumintop representative on this forum and received an extremely FAST reply. Sent links to the post with pics of the box. They confirmed that the side barcodes are not from Lumintop. GearBest has mislabeled these and sold the wrong products to us.

With this forum and PayPal, I see no reason why a refund will not be given.

@ Ozythemandias; don’t close the PP claim until refund is received. Have the refund issued and filed through PP.

Ozythemandias · November 28, 2016, 2:44am

Can confirm, the barcode label that says Nichia is the same format sticker as every other Gearbest product I received from them.

I don’t plan on closing the case without money, I was considering accepting the wallet credit but this request really makes me distrust them.

gearbest · November 28, 2016, 3:32am

Hi Guys

really sorry about that, and if anyone received the wrong product, please contact our customer service, and tell them what’s your choice of the compensation, GearBest will take the resonsibility for that,
beg your kindly forgiveness and understanding.

As here is the deal thread, so kinldy please pay more attention to new deal here, thanks

gearbest · November 28, 2016, 12:26pm

Nov 28th

one account one chance

1. JETBeam MINI - 1 CREE XP - G2 Mini LED Flashlight - SILVER

http://www.gearbest.com/led-flashlights/pp_279764.html

coupon: MIJCB

price: $17.99 ( only 57 pieces )

2. Original Xiaomi 20L Backpack

http://www.gearbest.com/backpacks/pp_415600.html
coupon: XMBPYY

price: $7.99 ( 150 pieces only, Starting from Nov 28th 22:00 @UTC+8 )

3. HX OUTDOORS D - 123 Tactical Fixed Edge Knife
coupon: HXODYY
price: $13.99 ( 100pieces only, Starting from Nov 28th 22:00 @UTC+8 )
http://www.gearbest.com/fixed-blades-knives/pp_365736.html

4. HX OUTDOORS Survival Straight Knife
http://www.gearbest.com/fixed-blades-knives/pp_245322.html

coupon:HSSKYY
price: $29.99 ( 100pieces only, Starting from Nov 28th 22:00 @UTC+8 )

welcome to share great deals to enter our giveaway

GEARBEST’S Black Friday&Cyber Monday sales + Giveaway ( going )

NikolaS · November 28, 2016, 12:47pm

I was awaiting some points to buy that HX Rock knife, but now your deal is awesome!!!

Thank you GB great deal…

gearbest · November 29, 2016, 9:57am

Hi Nik, thanks for your order

gearbest · November 29, 2016, 10:12am

Original Xiaomi Mi LYEJ02LM Bluetooth Headset

http://www.gearbest.com/earbud-headphones/pp_575328.html

coupon: LHXMLY

price: $13.99

good deal can’t help to share

gearbest · November 29, 2016, 12:53pm

welcome to share great deals to enter our giveaway

GEARBEST’S Black Friday&Cyber Monday sales + Giveaway ( going )

Nov 29th

US house for battery, free shipping for us customers

guess whihc one is Sony US18650 VTC5

http://www.gearbest.com/batteries/pp_357766.html?wid=8 coupon: C5US price： 18.59 limited
http://www.gearbest.com/batteries/pp_241350.html?wid=8 coupon: REUS price： 15.59 limited
http://www.gearbest.com/batteries/pp_189839.html?wid=8 coupon: E2US price： 14.39 limited
http://www.gearbest.com/batteries/pp_189823.html?wid=8 coupon: P4US price： 16.99 limited

gearbest · November 30, 2016, 7:45am

What’s the best aaa flashlight in 2016 + Giveaway

Nicolicous · December 2, 2016, 4:56am

any more cheap deals for flashlights?

WestBam · December 2, 2016, 11:01am

Please add Hungary to the list
12-18$ shipping cost unrealistic. BG and FT can now also be delivered for free.

A_M_K · December 2, 2016, 11:44am

The shipping cost for Bulgaria also got insane… Hope GearBest will fix it soon. :+1: