I ordered an Imalent DT70 From Banggood recently, I received it within a week or so. The packaging and case for the light were all intact and there was no damage. I charged the batteries and turned it on, and, what the… Only 3 of the 4 LED’s illuminate. I followed their policies and emailed them everything required, two emails through Banggood’s website. I then sent them two emails through the forums and another email through PayPal and have not heard back from them. It’s been a week and this is ridiculous!
I also have a claim with my Klarus XT12GT that came in with multiple factory defect. I hope your complaint will be resolved as soon as possible same with mine.
i have a problem with the shipping of a smartphone, ordered with priority direct mail to ITALY…. but still not arrived after 1 month. this shipping option shoult be a lot faster….
should i contact you privately?
Because of the Chinese New Year holiday, some messages could not reply in time, really sorry for this. Now we are speeding up to solve the problems, please wait more patiently, thank you for understanding!