Was your eneloop fully charged? I noticed when my eneloop is running low, the UT01 would intermittently not turn on. Sometimes it takes a few clicks to turn on, sometimes it won’t at all until it’s rested for a while. When I put in a freshly charged eneloop, all of a sudden the flakiness goes away.
They’re not fresh off the charger, but they’re not really that depleted either. However, what you’re describing is the exact issue I’m experiencing so I’ll top them off and try again.
It’s not surprising at all that a guy named Enelooper would give me the exact answer I needed regarding Eneloops. Thanks bro! :+1:
I notice in the programming instructions that in the programming grouping, there’s a Turbo mode that doesn’t step down. Does that mean that the main Turbo mode in the standard grouping does step down? I don’t think I saw that mentioned before. Does anyone know how long before step-down, and is it time-dependent or temperature-dependent?
Really disappointed with my UT01 and with Gearbest. I ordered and received the NW version. This could be a great light but mine came with the faulty switch, multiple presses and sometimes it works sometimes it doesn’t. Contacted gearbest about the faulty switch, they asked for a video but their site will only let you upload 2mb so not sure how that would work, I pointed them to a youtube video with a light with the same issue. Their offered solution was to either a $3 store credit, or a $3 refund. Still working with them on that. I also have a cool white version on the way, I hope it has a functional switch.
Hopefully they will resolve your switch issue promptly. It is a known problem.
I too am very disappointed with GearWorst. I ordered mine on February 13th. It arrived in the US on February, 23rd and hasn’t moved since. When I emailed them last week they replied with their canned response saying 30-35 days for delivery.
I have ordered from them many times in the past without issue. I was going to order a few headlamps and some other things but not now; not until this is resolved.
Mine also had a faulty switch, worked fine for the first couple days but then it became a lottery whether it worked or not. Try making your own video showing your own faulty torch and upload it to youtube. I did that and gearbest gave me some full refund options (I chose store credit refund + extra points and kept the torch).