Quickest and most reliable Gearbest shipping method right now: America Line / IB

I know you guys are frustrated. :person_facepalming: … :frowning: … Package just sitting somewhere in the USA since February 23, 20 days at this point; is just amazing……. in a bad way. :frowning:

If I read your posts correctly it does not even tell you where in the USA either does it?

To give an example of my personal continued good luck using the USA Express option with GearBest, which usually comes into the USA through America Line(IB) (International Bridge) or America Line(SF) before being transferred to the US Postal Service for final delivery.

On 7 March 2017 I placed an order with GearBest, the package contained three items which total cost were under $60.00 US. The shipping cost to use USA Express was $0.90 for this package. This package happened to come into the USA by way of IB. The USPS has it and it is scheduled to be delivered to me tomorrow, 16 March 2017.

For me, that was a .90 cents well spent.

Tracking has been accurate as always . When IB or SF hand the package off to the USPS, start tracking by USPS Tracking for the most up to date results. :+1:

I think you guys packages will show up, but I sure do hate it for you. Sitting in the USA for that long is just shameful……. :frowning:

Good luck…………. :+1:
.
.
:slight_smile:

Yup. That’s all it says “Arrived in US”. USPS has no record of the tracking number. If I order from them again I will try the IB.

I have ordered many times without a problem until now. The fact that it has been sitting there for 20 days is mind boggling.

Bob

Dang……. :person_facepalming: … I’d say “mind boggling” is a gracious understatement Bob. :wink:

If you do try the other way, I hope you have the fortunate luck I have. :+1:

At the end of the day it’s only a $17.00 flashlight.

Bob

That does put things into perspective…… :wink: … :+1:

Same here, my four orders together total less than $50, so we’re not talking about a lot of money. I’m really just eager to try out my new lights.

I’m also in the same boat, for the package that arrived in the US it doesn’t say where. None of my four packages has any updates since 2/24. One doesn’t appear trackable at all:

Hi ‘mrstealyourgains’, you posted the above back on Mon, 03/06/2017 - 12:25.
Have you had any news of anything yet?

If not, I found the below at the POS Malaysia website. It shows no further tracking update since the 23rd, as I am sure you are aware.

I am thinking it is somewhat ironic concerning the “POS” part of the POS Malaysia name… but that is another story. :wink:

I am sure you are aware of all this except I did not know if you had see the phone numbers and email address of POS Malaysia’s “How can we help you?” section…… as it is in fine print and somewhat hidden on the site.

Anyway, IF you have not, I copied & pasted them below.

Good luck and let us know how this tale ends. :slight_smile:

POS Malaysia

HOME > POSTAL SERVICES > QUICK ACCESS

SYBPL02547180
TRACK

Date / Time Process Office
23 Feb 2017, 10:00:00AM Item Arrived at USA USA
20 Feb 2017, 18:42:03PM Item Sent to UNITED STATES MPC PMIH (KLIA)
17 Feb 2017, 10:22:20AM Item Posted Over The Counter to USA MPC PMIH (KLIA)
16 Feb 2017, 00:00:00AM Dispatch PreAlert to USA MPC PMIH (KLIA)
——————
How can we help you?

  • Pos Line
    1-300-300-300 (Domestic)
    603-7626-1900 (Overseas)
    603-7628-0082 (Fax)
    Operating Hours:
    Mon - Fri: 8.30am to 8.00pm
    Saturdays: 8.30am to 5.00pm
    (except the first Saturday of the month and public holidays)

Teacher,

Thanks for the post and link. I am in the same boat. I think that POS is about right.

According to GearBest it shipped on March 14th so we are at 32 days and counting. The package hasn’t moved in 23 days.

Bob

Malaysia(Pos Malaysia)
United States
Latest Event — 2017-02-23 10:00 USA, Item Arrived at USA
Destination Country
Origin Country - Cache Time: 2017-03-18 09:32
2017-02-23 10:00 USA, Item Arrived at USA
2017-02-20 18:42 MPC PMIH (KLIA), Item Sent to UNITED STATES
2017-02-17 10:22 MPC PMIH (KLIA), Item Posted Over The Counter to USA
2017-02-16 00:00 MPC PMIH (KLIA), Dispatch PreAlert to USA

My pleasure Bob. :+1: … Yeah the POS part is surely ironic……. :wink:

I was just thinking the part below, which I posted again; if you had not seen it…… might be helpful in at least determining where the packages were being “held hostage” here in the USA.

Good luck my friend & keep us posted.

Best regards,
Chuck
:slight_smile:
~
How can we help you?

  • Pos Line
    1-300-300-300 (Domestic)
    603-7626-1900 (Overseas)
    603-7628-0082 (Fax)
    Operating Hours:
    Mon - Fri: 8.30am to 8.00pm
    Saturdays: 8.30am to 5.00pm
    (except the first Saturday of the month and public holidays)

@teacher - thank you for posting that, I’ll try giving them a call next week when I have some free time. (Unless the lights show up in the meantime, fingers crossed!!)

Sure thing my friend, glad to do it, :+1: … Good luck & keep us posted. :slight_smile:

Good news - received 2 of my 4 gearbest orders:

Still waiting on the other two. So to summarize:
2/13 - tracking number says arrived in USA on 2/23, no updates since
2/16 - received on 3/18
2/21 - received on 3/18
2/25 - still waiting, no tracking info available

That is good news!
Did the “passenger pidgeons” look worn out when they arrived with the packages?? :smiley:

That’s encouraging news for sure.

My missing order was placed on February 13th and the tracking number says that it arrived in the US on February 23rd. No further updates for my package either. USPS has no record of the tracking number. I am guessing that our packages are in the same place.

Seeing as it has been 32 days I opened a service ticket at GearBest. To be fair this is the first time I have had a problem I normally get my packages from them in 15-18 days; including packages from Malaysia.

How do you like the Utorch? I have two Efest 14500’s charged and waiting.

Bob

@teacher haha I don’t know where they spent the last month, but they’re here now

@HorizontalHunter I hope yours shows up soon. I don’t have any 14500s, so I’ve only tried the Utorch with an Eneloop so far. I love it and don’t have any of the button issues anyone else reported. Best AA light I own!

And a question - I’m trying to place another order from Gearbest with the shipping option recommended here, but even when I select it on the item page when I check out my total is the pre-shipping total. Then the Paypal approval page is only for the subtotal amount. How are you guys paying for the upgraded shipping?

I feel like I’m crazy that I can’t figure out how to pay for upgraded shipping - I must be overlooking something.

Hang on… missed your post yesterday and just saw this one. Back in a few minutes with answers…… hopefully. :wink:

What are you trying to order (If it is not of the private nature that is…… :wink: … )

Not private at all - here it is:

http://www.gearbest.com/led-flashlights/pp_596612.html?wid=21

Thanks for your help!!!

I’m using a coupon code that tatasal PM-ed me, not sure if that affects anything.