Packages often spend up to a week, sometimes even more(in case of unregistered mail) in sorting/departing hubs waiting for their batch to be arranged and shipped.
Ive seen this happening with SWE post registered, where packages will spend up to a week in sorting/outward departing hub and then get shipped to me.
They probably collect all packages that go the same route and then ship them in bulk which makes sense because it saves money to send say full cargo of packages to single destination hub rather than each and every package individually, unless you pay for UPS or DHL courrier delivery which gets processed the same day and shipped out of country either the same or early next day.
It depends on the type of item ordered. For example, batteries and knives are restricted items that a lot of shippers won’t ship. For shipping to Canada shippers have to go a roundabout route through Swedish or Nord Post. Often they have to fudge the item description. Transporting lithium cells on airplanes is dangerous stuff.
I placed an order March 7th, and the shipping number doesn’t work. So i contacted customer service via email and they keep saying don’t worry it’s coming, but also there is no shipping number for my package so there’s is no way to track it, AT ALL. I stressed to them that I need one because it’s crazy how it’s about to be APRIL and I still have not gotten it, I really want what I paid for. I really hate this. They said 10-15 business days, I’ve waited basically this whole month, where is it? I feel like I’ve been ripped off! What do I do because I still want the product….
Same here, I ordered a S2+ on Feb 14, no sign of yet and they’re telling me to wait until April 15th. Meanwhile I got a bunch of Banggood stuff in 3 weeks.
Yup, I learned my lession with gearbest - with anyone else free shipping is fast enough, but with them I pay the extra $2 for the faster shipping option.
I’ve had NL post take close to two months before. Product went on a sight seeing trip through Europe and Turkey of all places, on it’s way to Michigan. Of course it had to stop and rest in NY for two weeks before finally making it to Michigan.
I did pay for tracking and expedited shipping before, only to learn that shipping didn’t work out. At some, random point after delivery the ID showed up on the system. To me this appeared like an insurance for the shipper rather than the buyer.
Afterwards I only used free international flat rate shipping and everything showed up within 21-29 days.
However from tracking several items I can say that sky56 tracking is basically estimated/fabricated. When they say the item arrived in US they are just guessing that it takes 8 days.
They are not necessarily in the US. Sky56 tracking appears to be just a guess. They assume it will take 8 days to go from China to US, so they just add on exactly 8 days (note the identical time 2:29PM). Unfortunately it is not reliable.
The useful information is that the parcel exists, they posted it and it appears to leave China on 10th March.
But as you can see, the USA arrival is again exactly 8 days after Transit Center. Transfer of customs is exactly 3hrs40 - same as above. It’s clear they are fiddling the numbers and just ‘guessing’ when parcel arrives and how long it takes to go to customs. I noticed it when I compared several of my parcels.
At least I hope it is just a well-intentioned guess and there is nothing underhanded about it. But you never know with Chinese.
If you have a tracking number, grab the android app AfterShip. It auto detects shipping carriers and works with a ton of carriers. If you didn’t get a tracking number AND you contacted them AND it’s over 21 business days, then open a PayPal claim.
