Yea, was afraid of that - too early on that one, as well as this one :FACEPALM:
I did get the very nice polite email from Mandy, saying the tube and USB cover will be sent soon, but they are still working on the USB cover, so, should work out. I damaged the USB cover anyways, and even though I got a solution for the short tube, would be better to get a spring back on the driver and get rid of the washer in the tailcap..
Not happy with BG support, I had no response after emailing them so I logged a complaint with paypal, they then contacted me and said “they would send me a tube but cannot until I cancel the paypal dispute deal with it! ” I cancelled the dispute 3 emails later no response…………… not looking good as i cannot re open a eBay dispute. Not the best customer service.
Just got this light and none of my unprotected flat top Keeppower and Efest 18350 batteries worked. The Keeppower got damaged, scratches the wrapper on the side and dented tail cap.
Also, got a BLF A6 18650 battery tube and none of the unprotected flat top 18650 batteries works: 25R, HE2, HG2, Q30, VTC6 and BD.
Bad USB cover pops out easily, poorly designed.
Just found that my first Email sent to heyanqing@banggood.com was reject by them due to “content”. It had a hyperlink to page showing this thread. Guessing that was thr cause. Postmaster notification ended up in my spam folder which further delayed my re-send without the hyperlink. Hopefully it goes through now.
Have had same experience as other BLF members with regular CS, with 2 emails now. Almost seems like they don’t read or understand content details since seems like robot-type auto responses which are designed to slow whole process down. Not surprising, I guess. Will still continue to buy from Banggood. Know this is an Astrolux problem and am surprised since I have the steel S41 with long tube and was very impressed.
Just hope this is now handled by Banggood with no further emails from me.
Because manufacturers are not able to properly measure stuff in the first place, those numbers must be regarded as ballpark figures . I never find the output that is specified.