Banggood - Is it time to ban them from the forum?

I’ve ordered 2 flashlights from banggood… came very quick from China, the last one a week ago came in 5 days from purchase date!

Both were done through M4D M4X so don’t know if that has any effect on things?

No.

banggood always worked for me. on average 18-23 days for goods to come in, which is reasonable.

I’ve ordered dozens of products from banggood and never had a problem.

PayPal claim…also contact them through the forum and make it public and that’ll usually solve the issue. I don’t think a ban from the forum will fix anything or will happen either.

I actually think all the commercial posts (including coupons, deals, etc.) should go into a sub-forum, not in this one.

I’ve had problems with Banggood too but once you flag them at PayPal, things become a bit smoother.

Sorry to hear man. Why won’t you contact Banggood here on this forum and see if they can do anything about it?

That’s already been addressed. If you click on recent posts, you’ll see an option under it for not commercial.

I know but in a sub-forum, you can actually find them quickly if you’re looking for commercial posts or deals :wink:

I do frequently order from them and do not see any problems. Some of their products are crap, but most are fine (I do not see a crap product as a issue with Banggood.
I do seldom have issues (I.e. product not received), that means I cannot remember any problems (If I had they would probably be resolved easily, due to my reviews for them).

Generally I do not expect top notch service from cheap Chinese shops, but the only one where I really got pissed was DX, the amount of money involved was negligible (for me), but it did show how some shops tries to maximize profit, without worrying about the customers.

Banggood is a big one, they will not fail in a manner you describe. Also, they don’t actually keep (and pay) for their stock. Their business model is the percentage of the goods they sell as an intermediary. Your story goes for the smaller sellers.

It’s your fault if you waited 6 months before saying anything…
Nearly every online or physical retailer has a time limit before you can dispute an order, usually 30 days since the expected arrival date.

I think if you’re having issues with them but almost everyone else is not then it’s a fairly isolated case and doesn’t require banning an entire company from a forum.
You can simply stop buying from them.

Banggood is not a “new” vendor.

You are speaking from a place of speculation.

To suggest that BG deliberately ignores paid orders to satisfy vendor debt is rather dubious.

“They can’t raise prices to generate more cash; we would just do our shopping somewhere else.”
What do you think the result of practicing what you are suggesting would be?

You are positing that BG chooses to disappear orders in lieu of raising prices because this is better for customer retention. That’s a pretty bold claim.

If it were as slippery of a slope as you claim, such practice would obviously be unsustainable, and they would go out of business. I don’t see any of this happening, or any reason they should be banned from the forum.

I agree that it’s a matter of being in time and dropping the PayPal bomb if needed. When I have an issue, I try to sort it out with their CS. If they start to become tedious (e.g. asking for video’s of a non-received item), I start a PayPal dispute and everything gets settled more or less satisfyingly in a matter of days. So I see no need for a ban. Overall I’m happy with their low prices and accept some hassle occasionally.

Oh come on, you should make a video filming every corner of your house including the content of your fridge, and end the video with “See I don’t have the light.” Curious how they will respond, hehe. :stuck_out_tongue:

ROFLOL. Wont help, they would ask you next to make a video of that place where the sun doesn’t shine to make sure you haven’t hidden the torch there :wink:

DO ITTTT!!! THEY ARE ASKING FOR IT!!! LET THEM HAVE IT!!!

no. PP dispute is the operative word. Besides, camera lens is too big to fit where even a 18650 doesn’t :smiley:

I’ve had no issues with Banggood and have been with them for a few years. You can always contact customer service to check on the status of your order; they have been quick to respond and are helpful with any disputes you may have. There was a time when my order was missing; I immediately contacted their customer service and they refunded the amount to my Paypal.

Dear …… This message is to notify you that we have refunded USD167.09 from order 19039134. The refund may take up to 14 days to show in your account, details are below.Refund processing times,· Paypal Account Payment – Refund will already show in your account· Credit Card Payment - may take up to 14 days to show in your account. The PayPal transaction ID is: 3MT88082DG6097747If you have any more questions about this refund be sure to contact us.Many thanks.Customer Service

Banggood customer service team

Email: cservice@banggood.com

I like banggood!