Banggood - Is it time to ban them from the forum?

ROFLOL. Wont help, they would ask you next to make a video of that place where the sun doesn’t shine to make sure you haven’t hidden the torch there :wink:

DO ITTTT!!! THEY ARE ASKING FOR IT!!! LET THEM HAVE IT!!!

no. PP dispute is the operative word. Besides, camera lens is too big to fit where even a 18650 doesn’t :smiley:

I’ve had no issues with Banggood and have been with them for a few years. You can always contact customer service to check on the status of your order; they have been quick to respond and are helpful with any disputes you may have. There was a time when my order was missing; I immediately contacted their customer service and they refunded the amount to my Paypal.

Dear …… This message is to notify you that we have refunded USD167.09 from order 19039134. The refund may take up to 14 days to show in your account, details are below.Refund processing times,· Paypal Account Payment – Refund will already show in your account· Credit Card Payment - may take up to 14 days to show in your account. The PayPal transaction ID is: 3MT88082DG6097747If you have any more questions about this refund be sure to contact us.Many thanks.Customer Service

Banggood customer service team

Email: cservice@banggood.com

I like banggood!

For me, I think Banggood is good.

Why don’t you make a poll?

Really!? No one has issues with em Aaaah come on, look at the astrolux S42 fiasco, how about the BLF348 latest GB were they just went down in quality without mentioning (tailcap threads are horrible, color temp change of the LED). Or changing the driver of the A01 without mentioning it. If it was another vendor doing something like they did with S42, (s)he wouldn’t be welcome here no more. I find that banggood gets away with a whole lot of crap here.
Hell, I’ve seen a man being talked down for offering to make and sell powdercoated convoys on here (it was too “dangerous” because the coating could cause over heating), while at the same time BG was offering 4000mAh 18650 cells on this forum.
It’s a big company and alot of people make money or get stuff from them. They resolve problems faster for people who make reviews and advertise for them but an ordinary customer gets f$cked.
And I don’t think it’s his fault for not opning a payal claim. Sure he should have done it but if BG was a trustworthy company they should have resolved it and not drag it out until it’s to late for him to make a claim.
BG will never be banned here, too many people have too many involved.I’m not trying to judge anyone or anything I’m just saying how I see it.

Someone need a

hahaha touché. Is there a coupon for it on BG?

Banggood is alright, not counting the s42 fiasco. I’ve had problems with sellers on Amazon tho, which Amazon quickly refunded my money.

presterjohn, maybe elaborate a bit on your problems, who knows we can help you fix it while you wait for BG to resolve it :wink:

Ha ha ha. What’s the return policy on that and how many lumens does it have :wink: ?

LMAO

!!

QFT

Banggood has always refunded me or resent me items (or broken parts) for every problem I ever had Even just recently, I discovered some bad Q5 clones I ordered from them back in May and after talking with them and sending pics they refunded me.

I am a regular customer of Banggood, their prices are very competitive, sometimes even better than TaoBao (if buying with coupon). Their service so far so good, they have never fail me before, not even once (same like Fasttech, Kaidomain, GearBest :+1: ). I made claims before with other sites like Aliexpress, eBay, TaoBao, Qoo10, etc.

Since these websites mostly come with customer protection rules in different ways, it is our responsible to notify or make claim to them if dispute happens, or just avoid buying from them next round.

Guys some of you have clearly misread my post reference the six month cut off. As I stated. I have been requesting this torch for months. I did not wait until the six months expiry date.They offered me a refund twice but I was pushing for delivery of what was ordered.

another reason I prefer 10440 EDC :open_mouth:

I’ve placed about 10 orders with Banggood, and only had one that didn’t show up. They reshipped the order with tracking within a day of my notifying them, and I got it within a week. Personally I don’t see what good “banning” them would do - would that mean no discussions of their deals, prices, special flashlights they sell such as the BLF A6? I’d rather be able to see the good and bad about a dealer or product up front.

I picked up two of the OL A01s, not realizing that they swapped to a NMM, so what I was hoping to be good EDC keychain lights, mine sits on my desk unused and my wifes sits in her purse… I knew hers would go unused, but she does have a light to use if/when she needs it I guess…

Next up was the S42. bad battery tube, bad USB cover, bad UI. Granted, the UI was kind of described on the listing, I found it confusing and misleading…

Now I have $65 in lights sitting on my desk, basically unusable.

I want that Hieklite(?) mtg2 light… have one in my cart but have not pulled the trigger because, well… fool me once, shame on you, fool me twice, shame on me, fool me 3 times and I am just an F’n idiot.

I did order a few parts, an S2+ 18350 tube, a couple lighted switch PCBs and a couple drivers. I ordered this before the s42 came in. The tube and one switch I tried works. Was a little disappointed that it was the single LED model switch but wasnt stated if it was a single or dual LED model.

I sent them video of the A01 in operation, I explained the situation and the issue of NMM, and they just keep saying “light turns on in next mode every time, so there is no memory. Factory says thats how it works and they did not change it”. Now I do not really want to return the OL lights, but I do not want to use them. I CAN NOT STAND NEXT MODE MEMORY!

I would like a proper driver replacement or a replacement head with the proper driver, but I can guarantee that will not happen. I am about 2 emails away from starting a PP dispute.

I had even asked to get a light cheaper than the two A01s instead, because I know that they will not be able to offer an original driver…

Now I know sometimes with budget lights, crap happens and drivers change. But a light like the A01, $20 for a keychain light is, IMO, over the price point of a budget light where you just say “oh well, Ill mod it or use it for parts I guess”. You should get what was expected when ordering a $20 key chain light.

There are also a few other astrolux lights I really want in the collection which sucks because until I can get this resolved in an appropriate manner, I will not be ordering from BG.

Think I am expecting too much? Is asking for another light that cost less than the two A01s because I know the replacement driver/head will be the same and dont want to waste my or their time? I personally do not think so and think it would be the easiest/best resolution.

The s42, I know I will get the proper parts to fix eventually, but that was kind of just a tipping point for my patience with BG. Said I would get my parts mailed next week, its been 12 days. Been emailing them about the problem with the A01s and they just keep saying “it turns on in next mode every time, so no memory”, even though they are saying themselves it is NMM…