Yes, from now on the projects should use a Team account to handle all thread making to keep issues like this from happening again.
For now, the issue is that even if we make a new thread most will not find it or read it but the Team will have to read and keep track of both threads.
I don’t see it fixing a lot of issues at this point but it would add a lot of work.
We might could add to the FAQ in the support thread with all the relevant details that can be linked to, still not sure how much it would help though.
I am still not back to myself, I just started eating solid food again a few days ago. So I am doing my best to just scan posts as they are made in this thread.
On the plus side I lost a fair amount of weight, a rare thing to have happen over Christmas.