Almost all issues have been fixed already.
An outstanding issues survey was started on March 14th.
A new outstanding issues survey with started on April 12th.
Lights lost in shipping were officially declared lost about 2 or 3 weeks ago (I can’t remember the date) and those replacement lights were shipped out last week.
From May 19th:
Have you been in contact with Neal?
What did he say about a replacement reflector? Did he agree to send a new one?
Check your PM inbox here on BLF, that is where the message was sent, not to your email. I would also edit your email address out of your post.
I ordered mine on the 6th with the bag and cap set. I got the flashlight tues from DHL, but not the bag and cap. I emailed Neal, but never got a response. Anyone else order the bag and cap? was it shipped separately?
It’s been mentioned dozens of times: they ship separately and they ship snail mail.
Yep JoeRodge…… :+1: … And they do not have a tracking number either… 
My last GT, ordered 19 May & shipped 25 May; should be here 30 May according to DHL text. I am betting on the 29th however. It is resting in Cincinnati, OH atm & since 00:03 today.
3 short tubes arrived today by Amazon.
It will be interesting to see is the 4 straps were able to be crammed into the GT box for the ‘fast DHL trip across the pond’. Or if they suffered the fate of snail mail… 
No bigger either way…….
I would add that you need to contact Neal to see about ordering it now that the sales have been closed. Tell him you were on the list, but missed the deadline.
Yes I contacted Neal back in Feb/March, he said a replacement would be sent out because the quality of mine was really bad. But this was months ago and still nothing has been sent or updated. Ive sent him one or two emails asking for updates and also filled another survey a few weeks ago and nothing in response was received.
I was in the second batch. Paid in December ’17. I only received the battery tube. The head is considered lost by the Belgium post/customs. I send numerous to Neal. The last 3 without response…. 
Texas_Ace is the one that contacts Neal for updates. TA typically takes Sunday off and because of the holiday, he might take Monday off too.
Just a quick check in, All of the missing and current orders should of shipped last week. So they should now be on the way.
Neal did not expect to get the tracking numbers for them until at least the end of this week, most should be delivered by then.
Fixed, I have made that mistake a few times recently in my hurried typing. It is not a good mistake to make to say the least lol.
Samnavy #108.
For your tracking… tried reporting this issue in the “issues survey” twice with no results.
GT arrived a few months ago, totally happy with it. But, still have not received the batteries I ordered with it.
Hi, I contacted Neal about my missing batteries. He said that “the shipping company said they can ship the batteries after the May Day”. Now his last message is from one month ago. Has something happend?
DHL is just amazing!! :+1:
The 4 straps were in the box also btw.
There was no ‘outer box’ as the first shipments had. But the box & everything in it were in great shape.
I do believe this reflector is the best I have received.
No time to check it out right now besides checking to see if it lights up…. it does.
Once again…. great job team!! 
Here is a little Update
25.05.2018 got a message from DHL - now i had to pay for the other GT also 35,99E
but the monster is worth it ……
best regards ………… M.
Just got mine today. About an hour ago. Was waiting for the guy on the front step. Outstanding quality. Very easy to understand user manual. Way to go team giggles. Was wondering: it doesn’t matter what end the battery tube goes does it?
It should not. No electricity flows through it.
The carriers do matter. The raised button top goes toward the head.
Of course. Thank you.
The first set of batteries came charged at 3.55. They are almost done. The waiting is killing me. It’s getting dark here. But it is raining. My son is leaving on a fishing trip. I want to wow him with this thing before he goes. He doesn’t know what this thing is about.