Be patient a little longer: next week there is yet another Chinese holiday.
Enogear is a relatively small enterprise, something like a (very stressed) one-man-band.
BTW have you thought of the different time-zones? Beijing is GMT-8. We are GMT-1.
China has no daylight savings time (smart people!) so the actual difference is 6 hours.
My friend contacted them 8 days ago (so the few hours timezone difference does not apply i think) and i contacted them 4 days ago. We both did not get any answere at all.
If i get an answere i have no problem with waiting a bit longer. But no answere at all after waiting for more than a week is making me very uneasy!
The encouragement from members on this forum was the only thing that kept me from panicking about my order. Like most, I got no answer to my queries. Since I had not opened an account, I didn't even know if my order was in the system. But after 51 days it did arrive.
I was so impressed with my SS AA/14500 flashlight that I made another (larger) order almost immediately. I use the SS 14500 every night as my bump-around-in-the dark to the bathroom flashlight. I love its soothing warm tint. But as fair warning, the SS AA/14500 does have PWM for those that are sensitive to it.
If you are thinking about ordering, I recommend that you (1) open an account first so that you have some level of order tracking, (2) make your order above US $20 so that you get air mail with (limited) tracking, (3) do email Jackie with your comments and concerns (I believe that he actually reads most of his email even if he doesn't respond to most), and (4) pass back kudos to him if you think they are warranted. I think this helps him keep going and may prompt quicker service.
My second delivery made it in an unbelievable 15 days.
I killed my SS AA/14500 so please stick to AA or use short unprotected 14500
Edit: It’s come back to life but only for the same long protected 14500. I have an unprotected but it’s flat top so doesn’t make contact, I think. AA doesn’t work
Lumens: measured with home-built 50cm integrating sphere, "calibrated" with Convoy S2+ from Jozz.So they shouldn't been taken as the most precise ANSI numbers, but definitely a good guide.
With Eneloop AA
Low= 7 lumens
Medium= 39 lumens
High= 124 lumens
After testing it with a 14500 the light didnt turn on anymore using an Eneloop AA battery.. so I thought mine was a dud as well... But then I unscrewed the head slightly, and then the light turned on. So mine still works on both chemistries, but I have to unscrew the head slightly..
7 weeks and still waiting for the light. My Friends light is also still on the way (almost 10 weeks now).
The lights they sell look awsome and it seems they are well made but the shipping time is something that would keep me from buying again.
It’s come back to life but only for the same long protected 14500. I have an unprotected but it’s flat top so doesn’t make contact, I think. AA doesn’t work
How about loosening the head from the body, will the light turn on? Mine did.
I thought I also had a dud.. because it wouldnt take AA's, but then I unscrewed the head and it started working again.. but as soon as I tighten it completely it will shut off
Mine was supposedly shipped on 9-1 (no tracking info), so I’m at 46 days and still waiting for it to arrive. Jackie’s original shipping email said it would arrive in 15-35 days. Based on how long some of you have waited, I’ll wait another 2 weeks (60 days total) before I contact him to see what he says. If it doesn’t sound promising, then I guess I’ll go the PayPal dispute route as a last resort.
9 Weeks and still waiting! I am holding still for a few more days but then i contact Enogear to see what we can do.
I hope they still have this light somewhere in the warehouse (the website shows Out of Stock) because i really want the light.
When i checked the shop i found another beauty (运城懊詹航天信息有限公司). Not my prefered led but a sweet light!
Like i said, the lights are beautys and reading about some of the others confirmed that they are really well build. But the shipping time is a real downside!
His registrar should have sent notice, but maybe Jackie missed the email. According to ICANN rules:
Once your domain has expired, it will be in Auto-Renew Grace Period (for 0-45 days), followed by a 30-day Redemption Grace Period. At the end of the Redemption Grace Period, you will not be able to renew your domain name. Your domain name will be released for registration by third parties.
So, he still has 75 days to renew his enogear.com domain name registration. Hope he chooses to do so - quickly.