Astrolux C8 DOA

Not sure if they are the same but it may be worth a try. I have a couple but just didn’t have time last night to dig one out.

Bad luck, i think we have spoken about this issue on youtube but if you payed with paypal you could try getting a refund. Or try a different browser, i know its annoying but some sites have functions which just refuse to work on certain browsers. Also if you use an Adblock extension disable that as i had a few issues on certain pages with one running, so turn it off for those pages temp.
Good luck mate.

TT

Yep this is the light we were discussing on YT. Thanks for the tips! I will work on it this evening or over the next couple days. I have 5 days off work after today.

I have to tell you TT your review of the TN4A is what pulled me into this world of flashlights. It’s all your fault! Lol!

A big thank to everyone responding so quickly and thoroughly! I knew everyone here would know immediately what the problem was and offer resolutions.

Ha ha :slight_smile: sorry about that, soon you will be asking for the best excuses to use for the other half when yet another flashlight arrives. But to be fair they are highly useful tools in my opinion and you have to have spares!
I really want you to get this issue resolved, the people here are extremely knowledgeable so it will get sorted and don’t let one daft quality control mishap put you off.
Keep me posted if those things don’t work or you don’t get a sensible reply from Bangood.

TT

Well I finally got through to Banggood. I sent video and photographic evidence and hopefully they will replace it. Do you all know if they require I return the original or if they say keep it? Just curious? I will attempt to move the ring from the tail cap to the head and see if the light works at all, later today.

Usually you keep the dud, but that’s only from my own experience. Good luck mate.

If they tell you to keep it, which they probably should, shoot me your address in a PM and I will send you the retaining ring you are needing. Then you can have two working lights.

Thanks! I will do that.

Well I am getting a bit annoyed at Banggood. I finally got the form to submit. They emailed me asking for pics and video uploaded to YouTube. So I sent pics and a link to a quick YouTube video showing the packaging and the problem. They emailed back stating that was not good enough. So I did a 4 minute video. In the video I pull a fully charged 30Q off the charger, place it in the light, show the light does not work. I then place the same battery in a S2+ showing the battery is indeed good. I then place the battery back in the Astrolux just for good measure and show it is not working. I then took detailed pics of the light and the packaging including all barcodes. I got an email this morning simply stating try a different battery. I have tried 3 different batteries. Its irrelevant to try 100 batteries the light will not work without the retaining ring. It appears Banggood does not want to make good on this problem. I will never again buy anything from them ever. I will tell everyone I know to not risk it. Unless someone here has a connection with Banggood I will be looking to repair this light.

Wouldn’t it be easier to just ask Banggood for a retaining ring? Maybe they’ll ship you one if that’s all you ask them for. You can also just solder the driver to the pill or put some solder on the driver ring so that it makes contact with the pill when press fitted into it.

That would be my preference rather than spending time on this.

Asking Banggood anything seems an exercise in futility. I got an offer above for a proper retaining ring. If Banggood continues to give me the run around I will be reaching out to the kind person who offered to send me the proper ring.

…and then go for a cc chargeback, pp dispute, whatever. That might get their attention. :smiling_imp:

If it were me that’s what I would do. And soldering the driver to the pill only takes a few minutes. Not sure if it’s still the case but in the past Convoy S series lights with chips on the spring side were soldered to the pill.

I didn’t think of that! I will give them till tomorrow and if I don’t get an acceptable resolution I will open a ticket with PP. thanks for the tip.

I would prefer to have the proper ring but if all else fails I may be asking for directions on how to best solder it in. I am well adept at soldering I have no problem with that I just prefer to have it original.

For temporary, try mashing up a small amount of bare wire on each side of the driver to fill the gap and see if it will press fit this way.
Just so you can use the thing till your ring gets to you.

As far as the stupid video they made you make, it will be perfect for proving to Paypal that the flashlight they sent you does not work and is missing parts :slight_smile:
No sense in getting worked up over their stupidity, it is just a delay tactic that the Chinaman uses.

Go right at them where they live, (The Money) tell them they 2 choices, replace or refund. No more videos, emails, etc.
You will get a response.
HTH

Later,
Keith

Keeping the dud. Thats been my experience, and a well tuned run around from the sellers.

It sounds to me like whoever is getting the report of the issue is trying to put you off saying send pics, send videos, wear a batman costume while holding flashlight etc.
Be persistent you are in the right here. if they still fail just try a paypal or CC refund. Im sorry you are having these issues.

Whew. I’m glad I’m not the only one they made do that…

If it was me I would just avoid all this aggravation and fix the issue myself. As I mentioned before you can solder the driver to the pill. Or if you don’t want to do that then push some thin wires through a few of the holes in the driver, solder them to the board, and then trim them so that you get a good press-fit to the pill.

You don’t even have to solder the wires but I usually do that to make sure they don’t break when I push the driver into the pill and to insure that I get a good electrical connection.

Either option will take 15 minutes or less and will save hours of back-and-forth work to get a driver ring.