Should Dino Direct still have an AVOID label?

Where is that doggie dump picture? lol

I agree. The prices change sometimes with no sense. But you can be lucky and buy something to a very good price!!

I like DinoDirect. They aren't perfect, but they have made right on the two problem orders that I experienced. Their shipping is pretty quick (except during Chinese New Year). Their prices are all over the place, but they have good sales from time to time. Personally, I won't avoid DinoDirect, so I say remove the AVOID label and give it to DealExtreme.

Voted yes (they should still have an avoid label) because of their relentless shilling on reseller ratings dot com. (Was going on up to a couple of weeks ago -- maybe still... I cnba to go check.)

I voted NO, remove, but I would keep an eye on them. The things I hate are all the fake reviews, especially on resellerratings.com. I also don't like the wild price fluctuations.

I do like the fact that we have Summer, a big asset, in my opinion. I also like the fact they have 'live chat' that works! Not like DX's live chat, which is about as much use as a dick flavoured Chupa Chup!

I did have terrible trouble with them on my first order Klarus P2a. But mainly thanks to the help of Summer, We got it sorted. Also my last 4 orders have shipped same day! I can't complain at that. I have however not received anything yet, but that's not their fault they are due any time.

So I say Remove and if we were short of AVOID labels, I would definitely pin it on DX.

Marc.

Edited to make Kreisler look stupid. Thanks mate! I did vote no by the way.

IMO, "AVOID" should have been replaced with "CAUTION" a long time ago. And that label applies to most sellers. I honestly don't think DD are any worse.

I did vote no just got mixed up a little.

I have been a lurker here for sometime. Great place to hang out!

Not so good with Dinodirect. Is there any word worst than a "Avoid" tag??
I have made order worth $100 with them, and i paid for FedEx shipping. After ordering, I made it clear with several emails that there should not be any change in shipping carrier but today I just hate to hear that they changed to EMS without getting a confirmation. EMS will not workout for me and I had bitter experience earlier. There support staff in not helping either and plays same set of tune for all the questions posted.

They deserve the worst possible tag.

Calm Down Kreisler, I don't think Vista's post will make Dino's share price fall too hard! Your pension will be fine.

Marc.

Relax Kreisler!! relax!! I just had a little chat with Otta. about my order from January 11th! he/she told they will resend it.. not sure what they expect me to do when I still receive my original order....

How to ignore threads?

The AVOID stamp should not be removed, if only because they ask people to wait past PayPal's 45 days limit and to close PayPal disputes before they refund.

A week ago I received from DD my Klarus P2A which had loose threads issue. I sent them an email with a video showing the problem. Within three days they replied and asked me if I preferred a gift card instead of returning the flashlight, I agreed with the proposal. I consider it a good solution.

Two or three weeks ago I had and order for items they didn't have in stock, asked for a refund and they did it within 24 hours, something I consider good again.

Their online chat is very responsive and helpful at any time, something one more time I consider good.

I will recommend any body buying from any seller any where in the world to pay for tracking number. I always do it. In this way I always know if the package was shipped or not. So far, only one package lost and re-shipped.

So far, I have had good experiences with DinoDirect and considering this I would recommend to remove AVOID tag.

@kreisler Thanks for your inputs and for teaching on how to approach Dinodirect.

Business ethics is one thing and trust is another and they all go hand in hand when you sell goods. It is as simple as, You pay for X and you expect X. Anything other than this is a "cheap" trick in the book. I don't hate EMS but It is not my cup of tea, having experienced it earlier. If you don't have the service of FedEx, why the hell, do you advertise it?. In my book, FedEx is NOT equal to EMS. I have clearly told Dinodirect not to ship apart from FedEx. They may continue to "fix" each of their customers' issue/issues but if you look at the bigger picture, they all have issue/issues in first place. I may not excuse them for being a budget shop. I believe in truth and their rating in BLF stand by it.

Vis.

Were the poll options changed around?

I dont know if it was switched or not?...I was getting around to order again from DD, now someone makes a DD poll like this?

I dont mean to accuse anyone, but can OP please tell me if the wording was changed?

Please excuse if I am wrong here, just wondering, because I think its pretty serious.

And the 3rd option was that there last night too?

Seriously if you guys are going to make a poll, dont change it or add things after people vote...

You can change your vote anytime by cancelling your vote and then voting again. The question is still exactly the same, but I added clarification to the choices because it was a little confusing the way it was worded. The basic choices are the same. "Yes" means they should keep the AVOID label (and always did). "No" means the AVOID should be lifted (and always did). I added a third option to change to RECOMMENDED, but that was just for Kreisler/DinoBoy

If you've been around these forums for long, you know that any user can post a poll, and the choices have been known to change, especially after getting some feedback. This poll is non-binding, it's just your opinion.

I'm not shilling for anyone. It just seems like a lot of people are buying from Dino now and I haven't heard too many horror stories lately. There are caveats with any budget dealer and there are still some reasons to be careful with Dino. But if they were perfect, they should be RECOMMENDED.

I agree, I dont think DD is magnitudes of order better/worse than anyone else, but they do seem to try hard, and with PP or Chat or BLF Customer Rep one way or another it will probably work out.

I just think its serious to label a store Rec/Avoid, even this thread will get 1000s of reads. Its already nearly 700 reads in less than 24hrs.

DD shillers unite! Last week we ate dino meat. This week we have twisted poll.

Obviously an Avoid rating didn't stop members from spending thousands and thousands of dollars with them . give them good pricing ......and ratings be damned .

just proves no one really cared what the rating said .

people who did missed out on some of the best deals of the year .

I agree with esrevenge ...They are neither better or worse than your average vendor ,,Actually I think they are somewhat better than kai or DX ..neither of which i've seen a pulse from in the last 6 months .