ENEDED

All replied.

Is the code still available?

Title says active… if the code is still available, I’m interested too

For those who received DOA, I bought mine back in September, but it was also “DOA.” I did basic disassembly and cleaned off the excessive lube, and it’s been fine ever since. However, mine has a manufacturing defect that doesn’t affect operation, but annoys me - the clip is mounted badly. The holes are drilled crooked and too close to the edge of the tailcap, so the clip sticks out and the light cannot stand straight. Seeing this thread today finally motivated me to write Banggood about it. Will see how it goes!

How bad does it look like? Got pics?

Do prepare your image+video proof for your Banggood claim. [quote=adept1] For those who received DOA, I bought mine back in September, but it was also "DOA." I did basic disassembly and cleaned off the excessive lube, and it's been fine ever since. However, mine has a manufacturing defect that doesn't affect operation, but annoys me - the clip is mounted badly. The holes are drilled crooked and too close to the edge of the tailcap, so the clip sticks out and the light cannot stand straight. Seeing this thread today finally motivated me to write Banggood about it. Will see how it goes! [/quote]

Interested

I sent them pictures, and now they want a video? WTF. Anyway, here it is:

You could go trough all the trouble with BG, or…. you could just file or sand it down & call it a day. :+1:

Unfortunately, sanding/filing won’t work because the screw heads are right up against the edge of the clip. It’ll never be right without a replacement of at least the tailcap bezel. I’ve actually never returned something to BG before, so it’s also a test for them. To make matters even more potentially difficult, I took delivery of this light back in September 2018!

/\…. Good luck. :+1:

It would be futile trying to send back a small item like a tail cap. No one will want to spend $15 to $20 to send it back to China. They won’t spend the money and you won’t spend the money. So typically they would just send a replacement tailcap as it only costs them $1 or $2 dollars. Still, they will try to save this money if possible by making you tired and frustrated and give up. If you keep at it they should give up first and just send it.

Keep in mind that China post costs are subsidized by China and the US so it’s super cheap to ship things from China to the US. It’s completely different going the other way. Typically a warranty package would need to be sent DHL insured to China and it costs a small fortune.

I’m in Singapore, so if they really do insist that I send the tailcap back, I can send it for a couple of bucks via registered mail.

I know it seems petty, but I really like this light in every other way, and this clip problem has always irked me. The light is very attractive looking, very small for 18650, and has a beautiful tint. I’ve actually already ordered another in XPL HI from Neals Gadgets. If BG really tries to screw me, I can always swap the body back and forth.

Here’s another picture:

Doh! I wasn’t paying attention. Lol

Banggood is just going to throw the defective tail cap in the trash. I doubt they will ask for it.

Looking at the pics in post 1, it looks like they all stick up. If they send you a new tail cap it may have the exact same problem.

I would just trim it down slightly. It should not effect the strength. Maybe even slot the holes in the clip to lower it a little.

If I slot the holes, the screws will protrude beyond the edge of the clip, and that will annoy me too :slight_smile:

Perhaps it’s not so obvious from the pictures, but the clip sticks out quite far - definitely more than 1mm I’d say. If it was 0.5mm I wouldn’t really care.

Take a close up picture from the screw & clip side, looking straight at the screws & clip. This has me intrigued now. :wink:

I have one of these, it should look like this

Exactly! Thanks :slight_smile:

Thanks adept1. I see what your talking about now…. the tailcap was drilled to high & the screw heads protrude above the bottom of tailcap.
No was to sand that down. :+1:

Yikes, they missed the mark on that one. Now I see why you need a replacement.