Banggood shipping to Australia was very good. About 2 weeks.
Now I have 2 orders supposed to have shipped on 03 Feb & no delivery as at 15 Mar.
Definitely something going on with their shipping.
On February 20, I ordered Amutorch X9 on BG. The flashlight has not yet been sent. When ordering it should be sent in 11 working days, then it was not in stock, then shipment in early April and now is not in stock again. The last few orders are disaster. Several months of waiting
I also had an order and i had notice the “processing” take longer than 24 hour. So i decide to contact BG via email. Well, they response back which mean they had good customer service. About the item, they tell out of stock and ask to wait to 20 april. Then they ask me to choose whether to wait or refund back. I choose to wait. For me there isn’t issue here, YET! I guese had to wait this date: 20 april 2019 and let see if they really hold their word. Because if they don’t, “risk is high”.
and my latest order after that i will probably get soon, this doesnt make any sense to me
The shipment item has arrived at the country of destination.,The shipment item is under transportation
Mar 21, 2019 12:45
The item is on transport to the country of destination
Mar 19, 2019 16:31
Yeah, kind of useless. This was part of a split order, The first part shipped out on the 3rd arrived on the 11th and tracking worked-ish (not on their site, had to go to postal.ninja/en/) ; second part shipped on the 5th and not a peep.
sent them a ticket, order placed feb 28 and shipped march 3 should have been here long ago with priority direct mail, unless they messed up and shippied it with standard free shipping then i will get mad…
Free shipping so no tracking. Value is around AUD25 so not expensive.
I’ve raised a complaint & starting to get the usual run around.
Please wait 18 more days etc. etc.
so I guess I will wait a few more days, may be delayed by bad weather !!!
Finally received.
Took 2 months to be delivered because —-
Was told package was sent on 07 Feb but package was marked sent 02 March
Not very honest Mr Banggood
Well, after a ten day wait for banggood to finally reply to paypal and two days review paypal presented me with one option - ship the defective light back to banggood (China) at my expense and provide tracking info. After banggood confirms receipt paypal would issue a refund. So, rather than providing a replacement emitter as was promised by banggood or partial refund to cover the cost of a replacement from a reliable seller with paypal’s solution banggood gets the light to resell to another buyer and I’m out the cost of shipping. That is, if they do acknowledge receipt and are honest about the item’s condition. Over a month wasted trying to resolve this and thanks to paypal I wind up getting screwed. No option to disagree with or appeal this decision, just upload tracking info. This was my first paypal claim after over fifteen years as a paypal user. So much for paypal ‘buyer protection’.
If I sent the item via usps priority international which provides tracking the prices START at $25.85. Paying $26.00 so maybe I’ll get the $40.57 back is NOT an acceptable solution.
wow thats terrible, u should call paypal or so and ask to talk with a supervisor, ofc u will not send back a light that was defective from the start, they should atleast cover half the loss or something :person_facepalming:
Hello everyone. I realize I may have just been lucky but all 3 orders I made this month (2 flashlights and a set of micro screwdrivers; all listed as in stock) with regular cheap shipping all arrived in exactly 2 weeks.