Man, I am starting to have so many regrets purchasing this light. I bought it from Neal and he never sent me the batteries I ordered (21700 and an 18650), the light never came with the 18650 tube. I’ve been waiting well over a month with no batteries or response to multiple emails. All ignored. I can’t even use it or it cuts out with little movement of my 18650 battery.
I’ve fittled with it a few times, no more than 5 mins, total. Today I grabbed it and only two of the switch LEDs are lit. None of the aux LEDs are on. I’m worried they are dead. When I follow the instructions, I click the appropriate amount of times to change aux LEDs and it changes it from ramping to smooth and vis versa. I’m following the directions and I also own D4S(same UI right?) Did I accidently activate an alternate UI?
I feel like I’m losing my mind. Is this PayPal disputable? What are my options? This has been an awful experience….
Edit: I forgot to mention: From the beginning I felt like this light was already returned. When I opened it and the anodizing looked rubbed off from something rubbing on it. In a circular shape around a side. Like a clip or something was there.
When I click 6 times it cycling ramping and stepped. It seems to be working now though. Not sure what I did. I left the cap off for a few mins and it seems to be working? Maybe my maddening slapping at the button? lol. What is muggle mode? Dumbed down version?
Btw that 24v power supply you recommended came in today and I works GREAT with the TS100. Now to make a little 18650 battery pack to make it portable :).
How do I leave the mode? I hate this light so much I’m so frustrated. Neal finally got the 21700 to me almost two months later and now the light won’t work. If i put it at max it starts to flicker then turns off, aux lights turn off. Then I gotta really tighten the tailcap real hard for it to start “working” again. But it is all intermittent and eventually turns off.
This has been, by far, the worst light and buying experience I’ve had to date. I wouldn’t recommend this light to anyone.
Edit: I can only get it to turn on with the 30Q and adapter he sent me. I can’t get the Samsung 40T he also sent to work at all.
Even after 6 clicks it isn’t right. Something is wrong. So many things are wrong…
Mine had some issues similar to what you described. I followed Madmax’s tip of wrapping a small piece of copper wire into a loop to use as a spacer. He put it in the head of the E07 but inside the tailcap works better for the PL47. The light has worked beautifully ever since. I suspect there was a poor connection in the tailcap combined with the 40T being slightly too long for the battery tube. making the battery tube longer to fit your favorite cell (on a Fireflies E07) - YouTube
Still showing in stock and for sale on the FF website.
For the record I’m loving mine. Guess I got lucky. I ordered a cheap headband for it off eBay and it’s been amazing for wrenching and fixing things. So much better than the small hotspot on my Zebralight headlamps because I don’t have to keep adjusting it to where I need to see things. I would like to be able to turn down the aux LEDs, but I haven’t found a way to do that.
I think mine may have a glitch where it actually starts to ramp up from zero, because I can’t see any light at all on the lowest setting. I actually like that though. Much better to be able to pick how low I want it versus have it be too bright in moonlight.
Copy / paste from my email from Jack, read from the bottom up, it’s from an email conversation between us
Jack:
Thanks for your suggestion
yes, we are aware of that. Next batch of PL47 would be much better for sure.
Me:
That’s good, you have a lot to improve upon, quality control would be a good start
Jack:
no . PL47 not available now.
We will make a new improved batch , but at least need to wait 2-3 months.
Me:
Did you sell the PL47 to any other vendors I can buy from? Banggood? Gearbest? Any of them?
Jack:
The black one can not work good. Only champagne color available
So we offered you full refund.
Please check
Me:
Hi Jack,
Your website says you still have black in stock, I want a black replacement. I very much dislike the champagne color.
And please ensure it’s XPL HI 5000K.
If you can’t do all of this I will have a refund. Paypal is this email address.
Kind regards,
Ben
Jack:
Hi Ben
OK, thank you for the fast reply.
PL47 will be discontinued for a long time. We will find a good design to make it better next batch.
Tracking number will be sent to you soon
Thanks
Jack
I’ll diddo what G.P. said. I have three PL47s, a black 4000K XPL HI, a black 5000K XPL HI and one of the champagne 4000K SST20s and I use the heck out of them. My go to is the 4000K XPL HI because I enjoy the color the most. However, the 5000K XPL has the widest spill which I really like as well so I find myself reaching for it when I’m gonna be out in the yard just doin general stuff after dark. The SST20 doesn’t get used nearly as much as the other two but is still a good addition to the collection. If indeed they are working on a V2, I’ll be excited to see what improvements they come up with.
It stopped working all together and I almost beat this light with a hammer. I used the copper wound around the tail cap and it worked. So much time has been wasted just trying to get this thing to turn on.
My God…I have been spoiled with Zebra/Emisar. It’s terrible because the idea of this light is fantastic. It’s sad that they lost my future business.
Edit: I might of misunderstood the UI. I must of confused it a bit. I THINK I have it figured out now. But how do I choose between ramped and smooth?
Ok it’s 3 clicks from the on position. Sorry, I have had this flashlight for like 2 months and finally got around to working on it. Appreciate the help.