Interest could have been lost if the flashlight wasnāt at least similar to what was intended. There was, however, a huge pre-release interest list, most of whom were going to buy. That doesnāt happen very often with new flashlight releases. It is a huge leg up on just a regular new flashlight introduction. It absolutely does come with a huge amount of potential immediate sales.
So you donāt find either of the three (3) options satisfactory. And even though one option is a refund, you sayā¦ āI suppose in a day or so Iāll just open a case with PP?ā
Wowā¦ that is impressive. :person_facepalming: ā¦. Please recognize the extreme sarcasm in that statement of mine.
Why would you do that?? Just to show you can? ā¦ Why not just put your ābig boy pantiesā on and ask for (and get) the refund that was/is offered??
Now, as far as the three questions you asked aboveā¦.
1. āHow is everyone jumping for joy?ā
Because three very acceptable solutions were offered to this unfortunate situation.
Well im not aware of what Tidio is capable of but thanks for informing me, good to know. My name is Trevor, been meaning to join this forum for a long time, been a member of CPF since 2003. I have had very good experience with Neal and I think the options he has given us is great!. Also I reached out to him through facebook messenger option in the past during his bushiness hours overseas and he responds to me pretty much immediately, im sure it depends on how busy he is but I have had good luck that way.
Robin, normal business hours, in a (likely) one man operation, overseas, with small profit margins, are whenever the small business operator can get to his large workload. Teacherās response is not emotional, it is logical. Your consideration of a PayPal dispute is emotional. PayPal disputes should be for unresolvable situations, and not applicable here, since three viable resolutions are available. Since you asked for a refund, Iām sure you will get one.
Have you yourself ever dealt with Neal before?? Or could it be you are basing your commentary on a few excerpts you have read from a few disgruntled customers. Have you read the tons of positive comments about dealings with Neal?
āSluggishnessāā¦ā¦ :person_facepalming: ā¦. Not at all. I PMād him this morning with my option A request and heard back in less than 5 minutes. We messaged back & forth 3 more times each about random things.
You want a refund, youāll get it. Go ahead and do your PayPal thingā¦ it will take you much, much, much longer to get it that way. edit to add:Not to even mention you will appear to be a ānut caseā since Neal has already offered a Full Refund.
I got that impression from your first post. If you had read closely Neal asked us to Email or PM him with our choices. He never once mentioned ālive chatā to address this issue. To bad you didnāt use PM here on BLFā¦. you might well have received a speedier replyā¦. as I did.
No āemotional responseā here. Just commenting on the ridiculousness of your expectations, as well as you basing some of those expectations NOT on your past personal experience with this vendorā¦ā¦ but the experience of a few unhappy people. And do not forget, you only hear the side of the story the āunhappy peopleā present.
Buying from China isnāt for the impatient, plain and simple. If you donāt mind waiting, youāll usually get a really nice product at an unbelievable price. And youāll even find a few places that offer very good customer service given the circumstances, and Neal is one of the best of them.
Please feel free to state the facts here about whatever problems youāre running into with the FW3A. But please limit it to the facts, state your case (once), and leave it at that. And please avoid fighting and arguing at all costs. Thanks in advance.
Itās to bad more people, instead of just being interested in a good deal & deep discount; do not thoroughly read the OP & pay special attention to the parts such as I have quoted below.
āA word of warning for BLF specials:
The BLF part is done by BLFers who do it in their spare time, despite they may seem professionals and the work they do is at professional level, BLF is not our full time job. So give us a break and relax if thing are not going as fast as you want.
Nothing is sure so expect waiting:
- Waiting for news and updates.
- Waiting for the project to come to fruition.
- Waiting till the result can finally be ordered.
And then waiting for arrival at your home, shipping from China can take a long time.
So relax, enjoy the many other facets of BLF while you wait and remember: It is done when it is doneā
Just to be clear, I never said I āemailedā. I said I āsent PMās here on BLFā. That is most likely the difference in our experiences this morning. I got a timely response.
Yes they are. And you can be 100% positive if Neal offers a Full Refundā¦. you will get it.
Not yet, but Iāll be sure to measure it if I ever have a SST-20 version.
It sounds like people can still get the original optic though, if theyāre willing to wait a few weeks for parts. Or for SST-20 it may be desirable to use the 10507 optic intead, to maximize throw.
TK, Beautiful colors! First post here. BTW, I ordered two lights recently and tried to contact Neal without much luck Thankfully, reading the posting above, I sent a pm from here as suggested and minutes later he got my questions answered. It is a different contact system but was easy once I took time to read here. Looking forward to learning great things and burning fingers.
The purple FW3A sample looks really good. Iām not quite sure what to call it.
Just for the fun of it, I grabbed the hex codes for most of the shades of purple listed on Wikipedia and put them beside the sample.
As far as that specific picture with itās specific lighting and camera goes, palatinate looks quite a good match. Though HTML/CSS purple (āpatriarchā) isnāt that far either.
P.S. That Convoy purple though, I donāt think Iāve seen it before. At first glance it looked a lot like web Indigo (4B0082) but after looking at it for a while itās not quite that. Neat nevertheless.
Isnāt the SST-20 version a quad rather than tri-emitter version? If so, presumably it would need a different optic. How is it impacted by the Lumintop-Carclo situation?