IF they cant manage to send out correct tint to customers, whats the point having multiple then? it shouldnt be a gamble if u get cool white or not… they suck then.
Yeah, I bought an “amber LED” light from them a while back and got “warm white” instead.
Basically they don’t know what they’re selling, they’re just passing orders they collect on to whoever’s shipping whatever.
Well, yah, especially if you can get everything from dtp boards, to vape juice, to plant seeds, to naughty s3x t0ys, and all sorts of other stuff, all in the same order. Kinda like Omni Consumer Products…
Glad you got a good resolution. I believe the replies and support from BLF members helped to achieve this resolution - shows the importance of community and sticking up for fellow consumers.
Yeh, whenever I had any issue, there was a US-based place to send the return, they reimbursed me for shipping, and everything went smoothly as silk.
I’m guessing that the uninitiated generally have no idea why anyone would make such a big stink about a slightly different shade of white (whereas we know better :laughing: ), so didn’t want to fling a whole new light his way instead (but eventually did).
Like someone buying medical supplies, if a #5 artery scalpel blade looks almost exactly like a #3C retina scraper, the buyer would be flipping out at getting the wrong item, but the seller who has no idea what the difference is would be scratching his head wondering what’s the big stink, as they look almost exactly alike.
I’ve always had good luck patiently explaining things, even if it takes a few tries to do it. As I mentioned earlier, requiring good color rendition for your job or whatever sounds like a good excuse, and in fact the only reason to require X instead of Y or Z, eventually would sink in and they’d make good.
If not, there’s always paypal or a generic chargeback.
That incident on AX I mentioned, seems to have been resolved in my favor this morning, too. I showed my evidence, everything they asked/required, and AX came through.
I even use honey in my coffee if I have some stray packets lying about (eg, from 7-11). Nice “coloring” to the flavor, but too much and it just gets nasty.
I have a dispute on AX right now for a mic boom that doesn’t adjust over 1/2 way up because of some misaligned holes. Of course I opened a dispute, explained it, and showed a video. Apparently they don’t bother reading English when there is a video, because they judged the video invalid because it moved a little. WTF?
Before I had a (single) good experience with FT support. There were troubles. They were humane, we could talk, I had concerns, they had concerns, we worked out something that satisfied both sides.
This time the experience was outragious.
I do believe that public backlash is what made them give a better offer. Really I still feel distaste. I knew what to do to press them. How many others accept the token meant to wipe their tears because they don’t see a better way out?
I really :-D love plátanos (spanish for banana). In Spain we have have handy inland production from the Canary Islands.
Keeping bananas in the fridge prevents them from ripening, at least mostly. So, setting them in the fridge at the exact ripe point is wise advice.
Tip for a nice way to obtain banana or other sort of fruit jelly: freeze the fruit. Water slightly expands on freezing, and of course contracts again while turning liquid. This makes nearly all of the blender's work. Just take out a banana from the freezer and wait for it to defrost. Don't worry if it looks O:) black, that's normal. Peel it, and eat your tasty jelly. Delicious! :-D