Shame of Banggood

Beware of Banggood! Goods not received! Repayment not received!

I ordered a Subotech BG1520 from Banggood on April 4th. The part was sent on 3 May! The shipment has not arrived. 

I have only always received unspoken answers to my emails !!! On July 30, Banggood wrote me that the repayment will be received within 2 days. 
But after 14 days, the repayment is NOT received and I get again only meaningless answers! It is very outrageous how Banggood deals with customers. 
It will be sent after more than 4 weeks and the goods have not arrived after more than 4 months. The promised repayment was NOT carried out! 
Worse is not! 

Be careful, buy at another shop !!!!

One copy of this post is enough, please don’t re-post it all over the forum.

Registered just to post this, and it’s not even a flashlight. Suspicious…

Also inappropriate for a person to register just to rant about a retailer. Not only grounds for stern warning, but I’d suggest suspending their account for a time, because their intention is not to engage about flashlights… the main premise of this forum.

File a Paypal claim and let them sort it out, either that or claim off your credit card. If you paid by debit card, well, get yourself a few beers, relax and forget about it because it’s unlikely you’ll be getting a refund.
Every now and again this happens shopping in China, protect yourself and you should always be ok in the end, to be fair it could still turn up - I have had stuff take longer.

Sometimes you guys forget that there are a lot of users who lurk only, and never make an account. I’ve stated my dislike for Banggood’s business practices in many threads in the past — at one point, I had a half dozen orders over a 30 day period and the majority of those were cancelled because of lack of stock and the money only returned reluctantly after a significant delay of several weeks (it was like I was lending them money at 0% interest so they could pay their bills) — so let me be the first one in the thread to say that even though I’m a little skeptical, I do find the story credible. The company’s business model is not based around providing much customer service at all, which is very much the opposite of Amazon, in spite of how their seemingly infringing logo design would lead you to believe.

Never pay outside Paypal!
And even if you pay with Paypal, make sure you can wait 3-4 months for your money back, because they will wait to respond to Paypal until the last day!
I already went though this with Banggood.

And I suspect Gearbest is even worse. but I didn’t buy anything over $20 from there that they didn’t ship or was broken, So I can’t speak for myself. I’ve heard stories tho…

Another week, another banggood problem. Yes, they’re a super cheap Chinese seller and things will go wrong sometimes. Consider it before buying, adjust your expectations, and avoid if that’s unsatisfactory for you. Personally, I haven’t had any issues, but I always consider the possibility of problems before ordering there.

Imagine thinking that posting a thread about your experience with a budget dealer in the Budget Dealer Experiences forum is grounds for account suspension. Absolutely unreal.

Would you like to disclose anything about any employment agreement or conflict of interest you may have with this company and the topic, xevious??? Your comment is highly suspicious.

If this wasn’t the OP’s first post, I think most people would cut him some slack. Or, at the very least, if the product was related to flashlights. As it stands, he seems a bit troll-ish. His story is probably true, but so what? He should post somewhere that is relevant, and ideally where it isn’t his first post.

He’s even too lazy to look up previous threads on BG’s customer service. He could have added to one of those threads, if he took 1 minute to do a search.

Frankly, I don’t think his account should be suspended, but I don’t think it would matter either way. He’s done his hit, and he’s moved on. I don’t think he’s much interested in flashlights.

I treat ALL these dealings with China.

Any poney paid is a lottery. Until the items arive.
occasionally. don’t xpect to recieve. Mainly a mix of.
China Post and the dealer.
Usually China post.

I pay. Mostly, in a month or so. It arrives…
When you figure the millions of tiny transactions that occur over the ammount of items.

China post do a marvellous job.

I’ve had a $160 torch. and a small 2 x rear sw ($1.35) Delivered to Aust
without fault.

In regards to what we buy.
The money we pay wouldn’t pay just the postage of the items from Aust (USA) to China.
Most of the items are basically free.

Bangood. Gearbest and MOST of the others do do a great job too.
They don’t only deal in torches and knives.
You name t. they’ll copy it. with varying levels of quality and success.
Just a matter of sorting wheat from chaff.

Just sit back a second and think.
Really. IF China deals, delivery, and prices weren’t here.
How much /many, of the items we have.
Would we really have.

I’m more than willing to gamble the few $$’s I do. for the returns I Generally get.
$10 pw. is it. $520 pr yr. mainly. Not even a shot of Whiskey over the bar.

^ You are ever so right! :+1:

He/she had to blow off some steam, and that is done now
Maybe we’ll see him/her again, and maybe not. Fine with me.

Says it all. No further comment.

Things have definitely changed with the China connection in the years since I joined up with this forum....so much so that I now happily rely upon Amazon to fulfill some of those "just got to have" little jewels. That said, the China connection has become somewhat passe' for me.

pas·sé /paˈsā/ adjective adjective: passé no longer fashionable; out of date. synonyms: out of date, outdated, out, dated, unfashionable, out of fashion, old-fashioned, outmoded, out of style, behind the times, outworn, archaic, obsolescent, obsolete, ancient, antiquated, superannuated, defunct, dead, old-fogeyish, oldfangled, quaint, anachronistic, olde worlde, medieval;

We do? I didn’t. Why would you think I did? It’s not relevant in this case. If it was a lurker who lurks here, the user would just have posted in one of the regular banggood bashing threads instead of attempting to post it all over the forum.

I was being charitable. Clearly, I shouldn’t have been, but the reason I was giving you the benefit of the doubt is because you’re expressing a truly toxic attitude of elitism and entitlement. Last I checked, the name of the website wasn’t Mike C’s Good Ol’ Boys Club for just your buddies to post in. Everyone is welcome to post new, on-topic threads, even new members.

OK, I think this thread has served its purpose. Closed.