Interesting now you come to the heart of the matter. Though denying it (till later). You have been a member since 36 hours (atm) and have written 1 thread and 39 posts in that time. All about the same thing. More knowledgeable people than myself have responded with questions and answers. That you choose to ignore or respond slowly to. It’s about time you do something yourself, not only blocking every solution you are offered so far. I’m glad I did not make any suggestions. It would have been a waste of time.
Your charger is still smelly. After all this time? Come on! Ever heard of evaporation? Live long and prosper.
Well, at this point I believe it’s probably a good time for everyone to step back and think. This bickering and finger-pointing has seems to last way longer than I would have liked.
Who wants to be called biased?
Who wants their brand they love and enjoy be apparently called out to be something totally against what it’s stand for?
Who wants to have their actions questioned for seemingly no real reason?
Who wants to have their intentions misinterpreted in a way they found totally abhorrent?
No. One. Ever. — well, at least that’s what my feelings tells me.
Jake mentioned Sofirn offered him double the cost of the light and he will probably return it to them.
You say you aren’t attacking him but yet your tone is condescending throughout.
Clearly you are a Sofirn fanboy and that’s absolutely fine. But it definitely seems you are taking this way too personal. So what if he mentions other brands he prefers more. Keep in mind this was his 1st ever Sofirn light.
Pretty sure if you are a Ford guy and decided you liked the new model Chevy and the engine blew on you the 1st week you would be saying Chevy makes crap.
Jake came on here to warn people of his concerns. This could happen to someone else that has kids in that room. But your primary concern is he hurt your feelings by saying something negative about Sofirn.
Jake- Send the light to Sofirn so they can inspect and investigate. That is the best way to ensure this doesn’t happen again to anyone else. You can’t expect them to fix it if they aren’t given the chance to find the problem. Great job on giving members the best info you could regarding your experience and the light itself. And thank you for taking the time to warn members of this issue. With that being said, a huge thank you for all of the members who spent time out of their day to research and tey to help determine the cause of Jakes problem for the good of everybody. lots of great people in here!
Thank you guys all be nice and helpful here. Jake sent order ID and refund was applied for him. We will fix this via PM.
Egineer told there was no need to send back the defective unit because it’s apparently dead.
While egineer will do more tests on SP36S lights to find out the risk. Sofirn is trying best to avoid this issue happen again.
Sorry for all the inconveniences caused by sofirn. sofirn is a small brand and a small company but always want to listen to customers and improve the products.
Different people have different thoughts or perspectives. That’s why we want to communicate and exchange thoughts. That’s why the world is full of vitality. We hope everyone don’t take this case personally.
Once again, we apologize for issues caused by sofirn. Sofirn is taking this case seriously. We will tell when the engineer give outcome of the test. This will be the last reply in this thread by sofirn.
Thanks Sofirn, we really can’t wait to find out what it was.
Since Sofirn won’t do the autopsy, is there any chance anyone else would be interested in doing it independently? Unfortunately my understanding is pretty limited so I can’t offer to do this but I do think that if an autopsy isn’t performed on the light we’ll never know for sure…
Cheers to everyone for their feedback and to Jake for reporting the issue in the first place.
A very strange response. If I were an e(n)gineer I would at least like to see a good detailed picture of the damage on the component side of the driver (like DBSAR’s picture of the Imalent driver), or better receive the light back to see what happened. Apparently being a flashlight enthousiast is radically different from being a Sofirn engineer
Exactly. Their support is great so far but the thing with any manufacturer is that even if they do check a flashlight, there’s no guarantee you’ll get full disclosure of the cause (could open liability issues too). An independent reviewer could be brutally honest.
Let’s hope it was only an isolated incident because many of us have this light. I have used the built in charger only once on mine and it was fine. Components fail with any product. So far, only 2 bad ones have been reported out of probably thousands out there. Anyone hear of other failures?
Where should we be looking for the outcome of the engineer’s further testing of this model? Apparently the spec is listed as 5 volts for charging. This is wrong or incomplete. USB C device charging is clearly a complicated situation for all flashlight and or device manufacturers. So listing specs that are wrong or incomplete or misleading or not listing specs all have consequences. I don’t see an easy solution moving forward. I will try to avoid devices with multiple removable batteries.
Jake, if Sofirn doesn’t want the stinky unit, would you be happy to send it off to any volunteering BLFers for a thorough analysis?
It would be great to get to the bottom of this as we all have flashlights that may carry the culprit cause… Just so we can take our measures and perhaps figure out exactly what evaporated in your home?
One more point, I think anyone using onboard charging should pick up a USB meter to keep check of voltage and current. My Sp36 terminated at 4.23 volts, a little high but not terrible. The current was about 2 amps or a little less and it decreased slowly. That doesn’t mean it can’t self destruct next time but so can any charger for that matter.
As I posted on BLF in the past, my SP36 charged to 4.25 the one and only time I used the internal charger. I didn’t consider it unsafe, just not conducive to long battery life.
I’ve done about all the recreational typing I need to on this subject, but just to close up a loose end: yes, you should be afraid of having a huge box of li-ion cells charging under your bedroom in the garage.
Please ask Sofirn to post here and let us know what they discover.
I suspect Sofirn has limited resources to diagnose failures like this. And, judging from my readings on this forum, I’m quite certain there are many folks on here that are better at diagnosing complex failures than 95% of the flashlight companies.
At this point, I think Sofirn has done more than I would have expected, and Jake should be happy with their offer. It’s extremely unreasonable to expect Sofirn to compensate him for a renovation to his house or whatever he is or isn’t asking for. (Hard to tell exactly what he wants Sofirn to do.)
