Per this site recommendations, I ordered an FW3A from Neal’s Gadgets. Received my first order, and feeling satisfied with the results, I decided to order 4-Samsung 30Q’s from Neal’s Gadgets, for my BLF SP36 Anduril.
Received tracking info. email as before, on the previous order. Received order a month later, and found I had only received 2 of the 4 batteries I had ordered.
I immediately emailed Neal’s Gadgets at the contact information listed on his web site.
After 5 emails and 2 weeks later, NG finally responds via email to ask if I wanted a refund, or the 2 missing 30Q’s. Again I requested he send the 2 missing 30Q’s, I had been asking for on the previous 5 emails.
4 weeks later, and NO response or acknowledgment of 6 more email replies to NG, to send the remainder of my order, as I had requested in my 5 previous emails to him.
No tracking information, nothing to even indicate that he had received my 6 email replies back to him, to send the remainder of my order, and not refund me the difference.
So I was left with no option but to dispute the amount of the 2 missing 30Q’s, with my CC company.
If you decide to order from Neal’s Gadgets, there is a very good chance something similar will happen to you.
This isn’t baseball. Batting .500 isn’t something to brag about, if you can’t even communicate with your paying customers.
How does that saying go?
“Screw me once, shame on you. Screw me twice, shame on me.”
Sorry Neal, I’m not willing to risk shaming myself, by patronizing your business again.