Nov.27, I ordered the Copper Tool AAA from them, and I used my $20 coupon on my First Drop order, making the light $10. Nice!
But then a few days later I got an email stating my first order was canceled because there were not enough in stock to send me one. Even though it said there was stock, at order.
The email also said they were giving me a $10 coupon, to compensate me for the inconvenience.
When I went to place another order, I was only getting a $10 discount? What about my $20 First order coupon?
So after emailing Drop, and corresponding with Gregory in CS, they were able to restore my $20 First order coupon, in addition to my $10 coupon.
So after everything is said and done, I was able to get a blue Titanium Tool AAA for $5!
Great deal, and great customer service communication, from Gregory, at Drop!!
Just wanted everyone at BLF, to know about my experience with my first order from Drop.
Gifted my Copper Drop Tool that shipped with the Cree emitter, but used the additional $10 credit to pre-order a brass one. Look forward to it, and have the new Reylight coming too.