Positive Comments about Neal Zhang owner of Neals Gadgets

I had a good experience with NG. I ordered a nightwatch + 40t from ng. Everything went fine; think it took ~3-6 weeks for the light to arrive, within my expectations.

I emailed him a couple days after originally ordering, asking to cancel the battery, but didn’t get an answer & received + paid for the battery in the end. No big deal, I didn’t really expect the cancellation to happen anyway. I had just ordered other batteries and it just became redundant. I think buyers should fulfill their obligation to pay for all items ordered anyway.

Overall a fine experience, and I will order from ng again. A suggestion would be to hire someone for customer service, but I assume his business does not allow for that.

Yes you’re right, I’m just making a point about people posting wrongly in the other thread.

Reddit will probably listen to you

So you’re saying blf won’t ?
Don’t tell me , let me guess you’ve not had a problem ?

I ordered the SBT90.2 on 01/07 and it arrived ~01/18 safe and sound, boxed and well packaged. Thanks Neal, this is my 2nd order and both were satisfactory. This one looks like it came from a California warehouse which explains the fast s/h.

I got a box with no markings on it, and the blue-white emitters on the light.

What markings should have been expected on the box, for me to get the warmer emitters I ordered?

3 Weeks, no response yet.

Thanks Neal.
I ordered a GT90 . Took 6 days to my front door and looks to be in perfect shape.
Thanks again to Neal.

It’s not a “two way street”, to some on the BLF.

In other words, to some on the BLF, its acceptable to post Positive comments in the Negative thread, you’re just not allowed to post Negative comments in the Positive thread.

Yeh , thanks , I already worked that out :wink:

New guy here, and my first “good” light was ordered through Neal 2 weeks ago. I got what was promised and couldn’t be happier with his communication and product. Great from end to end.

I am not saying that my experience is what happens all the time, but for me:

12 orders from neals, including some very expensive flashlights, all 12 arrived fast and just as expected.

4 orders from gearbest 3 with problems.

10 orders from banggood and 4 with problems.

30 orders from aliexpress and 4 with problems.

I’ve had zero problems with gearbest ,bangood or AliExpress.
Even if I got damaged items they always respond promptly.

I emailed Neal about batteries last night and he replied back this morning. :slight_smile:

I ordered Carclo, Sapphire lens, Tritiums, Glow Gasket and I got it in 10 days. :slight_smile:

I ordered some batteries month ago and 5 days later got email saying can’t ship and money already refunded. :slight_smile:

That’s good , hopefully he’s going to contact everyone else who’s been trying to reach out to him with problems.
Nice post ,it proves he is able to contact people despite having got married ,had baby ,China virus etc.

hi
I buy 4 or 5 lights from him
last one was a fW1A.
trying to change the led I make a bad shortcut ……and burn the driver
was upset coz I hear Neal was a bit unresponsive to request
well I pm him on blf ; to know if he have spare driver to sell
he respond. yeah I can send you one for the price of the shipping.
then no news
7 days after that I order a turbo glow gasket
and 15 days later I receive the gasket AND a brand new FW1A
so I think I can say thanks man!

I’ve bought several items from Neil over the yrs.
NEVER had a problem. Doesn’t talk much but does the job with good quality items.
Me happy.
Bit slow at times.
But AUST is a 30 day speshul from anywhere. Anyway.

After a not so good experience in the end he delivered. So I gave him the benefit of a doubt and ordered again no compaliants this time. You dont really need a 100 emails about an order.
:+1:

Last week I ordered a flashlight from him. I managed to mistake both the mail address and the LED… He answered very fast via facebook messenger and no problem changing both. Also flashlight alredy shipped. :smiley:

Hehe - I have quite a few items from Neal now. Not many flashlights, but mostly accessories from him. Only one mistake on first order with size of sapphire which he promptly refunded. Getting batteries may be difficult due to shipping, but did manage to squeeze 2 VTC6’s from him :slight_smile: both good quality and tests out great. Will not hesitate to order from him in the future.

Never had issues, always answered my emails.100% so far.