So you’re saying blf won’t ?
Don’t tell me , let me guess you’ve not had a problem ?
I ordered the SBT90.2 on 01/07 and it arrived ~01/18 safe and sound, boxed and well packaged. Thanks Neal, this is my 2nd order and both were satisfactory. This one looks like it came from a California warehouse which explains the fast s/h.
I got a box with no markings on it, and the blue-white emitters on the light.
What markings should have been expected on the box, for me to get the warmer emitters I ordered?
3 Weeks, no response yet.
Thanks Neal.
I ordered a GT90 . Took 6 days to my front door and looks to be in perfect shape.
Thanks again to Neal.
It’s not a “two way street”, to some on the BLF.
In other words, to some on the BLF, its acceptable to post Positive comments in the Negative thread, you’re just not allowed to post Negative comments in the Positive thread.
Yeh , thanks , I already worked that out 
New guy here, and my first “good” light was ordered through Neal 2 weeks ago. I got what was promised and couldn’t be happier with his communication and product. Great from end to end.
I am not saying that my experience is what happens all the time, but for me:
12 orders from neals, including some very expensive flashlights, all 12 arrived fast and just as expected.
4 orders from gearbest 3 with problems.
10 orders from banggood and 4 with problems.
30 orders from aliexpress and 4 with problems.
I’ve had zero problems with gearbest ,bangood or AliExpress.
Even if I got damaged items they always respond promptly.
I emailed Neal about batteries last night and he replied back this morning. 
I ordered Carclo, Sapphire lens, Tritiums, Glow Gasket and I got it in 10 days.
I ordered some batteries month ago and 5 days later got email saying can’t ship and money already refunded.
That’s good , hopefully he’s going to contact everyone else who’s been trying to reach out to him with problems.
Nice post ,it proves he is able to contact people despite having got married ,had baby ,China virus etc.
hi
I buy 4 or 5 lights from him
last one was a fW1A.
trying to change the led I make a bad shortcut ……and burn the driver
was upset coz I hear Neal was a bit unresponsive to request
well I pm him on blf ; to know if he have spare driver to sell
he respond. yeah I can send you one for the price of the shipping.
then no news
7 days after that I order a turbo glow gasket
and 15 days later I receive the gasket AND a brand new FW1A
so I think I can say thanks man!
I’ve bought several items from Neil over the yrs.
NEVER had a problem. Doesn’t talk much but does the job with good quality items.
Me happy.
Bit slow at times.
But AUST is a 30 day speshul from anywhere. Anyway.
After a not so good experience in the end he delivered. So I gave him the benefit of a doubt and ordered again no compaliants this time. You dont really need a 100 emails about an order.
Last week I ordered a flashlight from him. I managed to mistake both the mail address and the LED… He answered very fast via facebook messenger and no problem changing both. Also flashlight alredy shipped. 
Hehe - I have quite a few items from Neal now. Not many flashlights, but mostly accessories from him. Only one mistake on first order with size of sapphire which he promptly refunded. Getting batteries may be difficult due to shipping, but did manage to squeeze 2 VTC6’s from him both good quality and tests out great. Will not hesitate to order from him in the future.
Never had issues, always answered my emails.100% so far.
I now have 20 orders from Neal, the few minor problems were dealt with generously on his part so I don’t really care if he is not always very communicative about the details. This is a better result than any other Chinese company I have dealt with.
I am a new customer of Neal’s Gadgets and have just received my first order.
In view of the current crisis and also having read some negative stuff about this vendor, I reconciled myself to a long wait of two to three months.
It was not to be! Twelve days after confirmation of the order, I received a shipment notification from Neal’s. Three days later the goods were airborne and on their way westwards from the Middle Kingdom. No complaints from this customer concerning tardy shipping!
However, no light without shadow. There is a problem with the goods which I will not, at this stage, describe on a public forum without first giving the vendor the chance to reply. Before making the order I sent an enquiry using their published E-Mail address. I received no reply to this. Several contributors to this forum suggested to others in a similar situation that it would be better to contact Neal’s by PM through the forum. So, my questions:
1) How do I contact him/them by PM, as I haven’t seen his user name mentioned anywhere?
2) Can I attach photos to a PM?
Note: I have no account with Facebook or any similar platforms.
Thanks in advance for any replies.
I don’t know if this is the correct thread as I am new to Blf and am still trying to figure out how locate specific threads with the search option, but here it goes…
I have ordered 3 orders from Neal in the last 3 months and have always had great experiences. Neal has responded to me through messages and his products and prices seem great. The shipping to eastern US takes 5-6 weeks like clockwork, even throughout The pandemic months, for me. My most recent order is the fw3c (my first copper light, so excited!).
My question - this last order has been in LAX (common stopping ground for my shipments) since May 19th, this is far longer then any of my previous orders stayed at LAX, so I’m worried maybe it’s lost? Looks like it’s awaiting usps pickup. Anyone else in the states have an experience like this? Do I keep waiting? Obviously I keep waiting, but is there any way to contact anyone in case it is lost? I know Neal can’t do much once it leaves his shop. Anyway, appreciate the help in advance. Thanks. -Art