Neal's Gadget silence

I agree , I will stick to buying from lumintop
It’s a shame about Neal as the store has some good stuff in there
I’d like to check out the sapphire lens for Fw1a pro

I just received by a pm the following message:

And this is my reply:

Are you Matt’s defense attorney? I have not said anything bad about him but it is evident from his reviews that he has a certain sympathy for Neal. I have known Matt for several years and also his shop. He is my favorite reviewer although he sometimes lacks impartiality, like almost all reviewers. He is not only clever and accurate but also funny. He loves to make reviews and is an excellent director, screenwriter and actor. But he too, like Neal, never replies to my mails. It doesn’t matter, I love his videos anyway.
Now try to put yourself in my shoes. I order on Neal’s shop a $300 light but after more than a month I don’t get any reply to my emails or Facebook messages. Absolute silence and no explanation. Only today, casually, I read on Youtube an update of Matt explaining that the flashlight I ordered is out of stock and will not be back (to Neal’s store) before February 14th. Why am I getting this information from Matt instead of Neal? This is why I asked myself, not without a pinch of irony, if Matt is Neal’s spokesperson. It is not a “huge offensive mistake” !

PS: Matt received the light from Neall not from Lumintop, as he himself says in the video.

Let’s try and keep it’s pleasant here

It’s nice to know what’s going on so other people don’t get burnt , I feel your frustration and you’ve spent a lot of money and it proberly seems nothing is happening and the time you have to wait is a lot longer

Pms from moderators and admin should be kept to yourself

I feel you man
But try not to get yourself in trouble here
It’s a great place to be

Please do not post personal messages, they are intended to be personal and whenever sent, that is in good faith that they stay personal.

If they are against the forum rules, like seller’s spam, or are trolling, you can report them to our administrator, in all other cases you should keep them private.

Just two questions:

• How do you know that Henk4U2 is a moderator or admin?
• What exactly did I write that can get me in trouble?

OK, Sorry.

I don’t know anyone who’s a moderator
But when you post a personal message up that someone’s sent to you , it’s kind of calling them out and not polite , maybe this could get you in trouble , maybe not

Let’s try keep it polite here

I allready said I feel you Man

Whats the reason you buy from neals store? Hes got any very special sortiment? Prices? I wonder that after sooo many bad experiences there are still any neals customers here…

Thanks for the clarification. You are right. I will no longer post private messages, even if these messages themselves threaten to appear in the threads.

I really hope you get some feedback from Neal and I hope you get your torch soon pal
Think positive and good things happen

I’m sending good karma vibes your way , keep us updated though what happens

Good luck man and I didn’t mean to sound like a moaner

Let’s make torches great again :slight_smile:

Neal has still not been able to return to his home (office and warehouse) due to the virus

He is aware many people are awaiting his reaction and messages....

At the time only him had the new BLFGT-90.2

I put a $35 90.2 and a $10 Q8 driver in my buddy’s original BLF GT, it makes 5100 lumens and 1.68Mcd at 50M. Literally $45 in parts and some tinkering with the carrier.

If Neal himself has this virus or someone in his family I wish him the best. I’d sure hate to come through something like that and then have to answer all the whining emails… and yes Giancarlo, considering that it is well known the entire country is locked up with an epic sickness, you are whining. Give em a break and relax, it’ll all work out.

It shouldn’t be hard to put that information on front page of his shop, isn’t it? Even without going out.
Mike

Problems with Neal have been going on long before the virus problems.

True. I’ve been there myself.

I see from other members’ posts that the Neal’s store reputation was well known long before the virus appeared.

I am not whining. I’m not complaining the flashlight was not delivered. I am not complaining it has not been shipped. I just asked the members of this forum if anyone knew this store (Neal’s Gadget) in order to guess the reason for the absolute silence of its owner.

I know about the logistical problems caused by the epidemic, however, all the Chinese stores I use have kept in touch with me, they explained to me why I had to wait longer than usual, and many of them have already shipped the goods after February 14th. That’s all. Don’t try to present me as a cynic.

Hey Giancarlo,

Quite sorry about the situation; it’s definitely a fantastic light you’re waiting for! I think you’ve been nothing but fair here, so I’m surprised by some of the unpleasant comments here thrown at you. Well I hope you eventually get your light.

I totally agree with hIKARInoob on his reply to Giancarlo. I am sure everything will work out, but you will need a lot of patience. Please don’t stress over this, and ignore the negative feedback.

I have ordered from Neal a couple times and placed an order on January 31st with 5 to 8 day shipping for a NI40 with the XHP50.2 because the Osram and SBT90.2 where sold out. The way I look at it is I’ll get it when it comes. It’s worth it to me because I am covered by PayPal and I get a flashlight that is not easily found anywhere else. I have 50+ flashlights and waiting for a month or two is not a big deal to me. I figure I order one a week for several months and then they start arriving weekly, its like a surprise in the mail box. If you really think of it, we here at BLF are lucky, spoiled even because we get and own flashlights that the general public has no knowledge of or a clue on how to get them. I have had neighbors and police officers ask me about the amazing flashlights I have because they are just that, amazing! My only concern right now is that Neal and his family are safe and healthy because the Coronavirus is spreading like wildfire in China. Just my two cents.