Sofirn Warning! *Shipping Now Take Many Moons*

I received a reply stating the reason the items haven’t shipped is the sp32a v2 hosts are out of stock and they are waiting for restocking. This contradicts their website which shows 10 available. A month waiting with no notification of the problem. Not a good way to run a business. So now I have a choice - cancel the sp32a hosts and hope the other items are in stock and ship or cancel the whole order leaving me with parts intended for the q8 host. Not an easy choice.

Not Sofirn but an Aliexpress seller warned me today that internal shipping was being disrupted in China due to new CV19 outbreaks.

All of my AliExpress & EBay packages that were in postal limbo from China have now arrived. The one I ordered on the 7th of March (shipped a few days later) just arrived this week, having spent exactly 90 days in transit!

The tracking number for that one actually stopped working in day 79 - apparently, China Post considers it dead if it takes that long without being delivered.

90 days is an all time record for one of my orders, in terms of taking forever but not actually being lost. I’ve never seen more than 70-80 days before.

I have now ordered more stuff :slight_smile:

Some of it has already arrived within 10-14 days. That would be fast in normal times from China to Scotland, so it’s truly impressive at the moment!

I ordered a solar outdoor light from amazon on June 6th , It still has not shipped as of today the 14th . The warehouse it is shipping from is in the same state 37 miles away . Customer keeps telling me it’s on schedule to be delivered on the 27th. There is nothing they can do to get it to me sooner.

I could have walked there and back in that amount of time .

No prime? Usual, then.

Amazon sits on nonprime orders for a week or more (in case you order again, they bundle 2-3 orders into 1 box).

I’ve had things sit for almost 2wks, then get almost literally overnighted to me.

Got 1 order split into 2, both are still waiting to be shipped, due this coming Thu and Fri. I expect both to be shipped finally on about Wed.

Oh yeh, think my record is 4 orders sent in 1 box.

I have prime and they do the same thing . Hold my orders and ship them all overnight .

I guess Bezos is not rich enough , he needs more

I ordered a Sofirn IF25A and it has been stuck in Jamaica, NY for almost 4 weeks. I think ordering the kit with a battery might be causing the delay.

WOW, Good News re deliveries.

Ordered SP10S on 31 May & it was delivered to my letterbox in Australia on 16 June.
Looks like Sofirm may have sorted out its deliveries - to Australia at least.

Uhm… probably not the battery. I have the same light with no battery ALSO “stuck” in Jamaica, NY (never knew this town existed). I think Pitney Bowes is the main import outfit in this case and they have been known to take a month to move a package 30 miles away from the destination. But they have always come eventually :expressionless:

If you bought on www.sofirnlight.com, and hate the loooong time shipping. I hate that too. I understand how it feels like.

Today I started to use anther logistic company’s service.

I tried the service for some orders to USA before and found most arrived in 3 weeks or less, some were delivered in 10 days!

Well, the fee is a higher than the previous shipping service. That’s why “FREE shipping on orders over $59” is claimed on website.

Most buyers on sofirnlight.com are located in US, I hope this shipping service can satisfy you.

2020-06-15 17:31:00
YPSILANTI, MI 48197, Arrived at Post Office -> Your item arrived at the Post Office at 5:31 pm on June 15, 2020 in YPSILANTI, MI 48197.
2020-06-15 16:16:00
YPSILANTI, MI 48197, Accepted at USPS Destination Facility
2020-06-12 13:21:00
STOW, OH 44224, Arrived Shipping Partner Facility, USPS Awaiting Item
2020-06-10 00:58:00
COMPTON, CA 90220, Departed Shipping Partner Facility, USPS Awaiting Item
2020-06-01 13:44:00
COMPTON, CA 90220, Shipping Label Created, USPS Awaiting Item

2020-06-12 13:09:00
BEAVERTON, OR 97008, Delivered, Front Door/Porch -> Your item was delivered at the front door or porch at 1:09 pm on June 12, 2020 in BEAVERTON, OR 97008.
2020-06-12 07:10:00
BEAVERTON, OR 97008, Out for Delivery
2020-06-12 03:27:00
BEAVERTON, OR 97005, Arrived at Post Office
2020-06-12 02:12:00
BEAVERTON, OR 97005, Accepted at USPS Destination Facility
2020-06-10 21:22:00
SUMNER, WA 98390, Arrived Shipping Partner Facility, USPS Awaiting Item
2020-06-09 17:41:00
COMPTON, CA 90220, Departed Shipping Partner Facility, USPS Awaiting Item
2020-06-01 13:44:00
COMPTON, CA 90220, Shipping Label Created, USPS Awaiting Item

2020-06-12 12:31:00
FREDONIA, AZ 86022, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 12:31 pm on June 12, 2020 in FREDONIA, AZ 86022.
2020-06-12 09:54:00
FREDONIA, AZ 86022, Out for Delivery
2020-06-12 09:43:00
FREDONIA, AZ 86022, Arrived at Post Office
2020-06-11 22:50:00
PHOENIX AZ DISTRIBUTION CENTER ANNEX, Departed USPS Regional Facility
2020-06-11 12:25:00
PHOENIX AZ DISTRIBUTION CENTER ANNEX, Arrived at USPS Regional Destination Facility
2020-06-11 11:10:00
PHOENIX AZ DISTRIBUTION CENTER ANNEX, Accepted at USPS Regional Destination Facility
2020-06-10 09:11:00
PHOENIX, AZ 85043, Arrived Shipping Partner Facility, USPS Awaiting Item
2020-06-09 23:46:00
COMPTON, CA 90220, Departed Shipping Partner Facility, USPS Awaiting Item
2020-06-01 13:44:00
COMPTON, CA 90220, Shipping Label Created, USPS Awaiting Item

2020-06-08 12:02:00
MESA, AZ 85215, Delivered, Front Door/Porch -> Your item was delivered at the front door or porch at 12:02 pm on June 8, 2020 in MESA, AZ 85215.
2020-06-08 08:56:00
MESA, AZ 85215, Out for Delivery
2020-06-08 08:45:00
MESA, AZ 85215, Arrived at Post Office
2020-06-08 07:30:00
MESA, AZ 85215, Accepted at USPS Destination Facility
2020-06-05 14:59:00
PHOENIX, AZ 85043, Arrived Shipping Partner Facility, USPS Awaiting Item
2020-06-04 22:46:00
COMPTON, CA 90220, Departed Shipping Partner Facility, USPS Awaiting Item
2020-05-29 11:22:00
COMPTON, CA 90220, Shipping Label Created, USPS Awaiting Item

Barry, that new service sounds great.

I cant speak for everyone, but I would gladly pay extra($5-$10) for a reasonably priced shipping option to guarantee a package within a month.

There are more lights I want from Sofirn, but this experience with getting my LT1 made me hesitant to order direct anytime soon.

That’s fine for new orders but I have one order that hasn’t updated tracking since 14 May. Another placed 13 May still hasn’t shipped even after cancelling the sp32a v2 hosts that were supposedly the holdup due to being ‘out of stock’ though the site shows it in stock.

I’d gladly pay more for faster shipping. As it stands now:
Order#1: (46 days so far)
5/2/2020 - Order Place
5/5/2020 - Order Shipped

Some movement since I posted this…but FedEx tracking still not showing:
Origin:
2020-06-16 23:23, FEDEX SMARTPOST LOS ANGELES, CA, Departed FedEx location
2020-06-16 17:32, FEDEX SMARTPOST LOS ANGELES, CA, Arrived at FedEx location
2020-06-09 09:11, Shipment information sent to FedEx
2020-05-07 05:19, Last mile=> FEDEX, number
2020-05-07 03:19, Departed from Yanwen Facility
2020-05-06 02:58, Process completed in Yanwen Facility
2020-05-05 18:58, 燕文仓, Created
2020-05-05 15:09, Picked up

Order #2:
5/25/20 - Order Placed
6/17/20 - still says “Awaiting Shipping”. (23 days)

I did drop Sofrin an e-mail but haven’t heard anything back yet.

As I’ve mentioned elsewhere, I think the BLF LT1 has what it takes for mass-market appeal and the potential to sell tens of thousands of units, BUT, Sofirn has to be able to keep up.

Mine's been stuck at LAX since June 1. It probably flew nearly overhead or passed on the ground within a few miles of home on it's way from Jamaica, NY to LAX.

As of time of this post:

2020-06-01 16:00

LAX-LOS ANGELES, Arrive at destination airport

2020-05-29 18:52

Last mile=> USPS, number <xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>

2020-05-29 16:52

Departed from Yanwen Facility

2020-05-28 15:46

Process completed in Yanwen Facility

2020-05-28 12:33

Picked up

2020-05-28 06:33

Jamaica, Electronic Shipping Info Received

slmjim

I’ve given up on sofirn. May 13th sofirnlight order STILL hasn’t shipped even after the supposedly out of stock sp32a were cancelled and refunded. 36 days and the order hasn’t shipped. Worse is the fact that I was not notified about any problem and their website shows 14 of the sp32a hosts available. I’ve contacted them via email requesting the remaining items (q8 host, c8f host, and q8 diffuser) be cancelled and refunded. I understand there are problems with shipping routes but in my opinion there is no excuse for failure to communicate problems and not shipping an order.

My interpretation of the Jamaica tracking record is that it’s just the receipt of electronic shipping information by USPS from Yanwen. Jamaica is very close to JFK airport and from what I can tell is home to the USPS sort facility post US customs. I’ve had two packages shipped via Yanwen that made US landfall at LAX this week, despite both noting that they’d initially received a USPS tracking number “in Jamaica” right when the package was shipped by Sofirn, well before the package left China. So take that for what you will.

5 of the Sofirn D03 Dive Flashlight kits (the battery and USB single cell charger included). Ordered 5-18-20 (3 separate orders on Aliexpress), Received all 5 today exactly 30 days. I’d expected 60 days or more. Good job Sofirn!

Wish I had read all this before ordering so much from their website. They are making fastech look fast. I think they use runners and swimmers to transport everything now. I love their lights, but wish someone would sale the lights for a small premium here in the USA. I know some have been sold on Amazon, but the ones I want are all on the slow China path. I have just about given up on some of the orders. I have patience, but they are testing that patience big time.

Finally received the q8 anduril I ordered on May 5th. 51 days from order to delivery.