What is the Hold Up?!

Im a little late to some of these posts, but have a question for help- (Neals Gadgets orders)

I ordered the FW3C copper on May 9th, it arrived in Los Angeles Calif. on May 17th, and then Commerce California on JUNE 17th (a month later)… it still has not been accepted by USPS, although their site says they are “awaiting the item”. It is still in Commerce California… How can it take 4 weeks to move from LA to Commerce, CA (looks like google says they’re 8 miles apart) and still be stuck in Commerce for 9 days?

I am used to long ship times but what can I do if it is lost?

Reason the above scenario concerns me is this:

I ordered the FW21 Pro and yootoo amutorch sd3 on JUNE 14TH, and it is due to arrive at my house TOMORROW! this is awesome, and exceptionally fast as I am in CT, USA. I just am worried about my first copper torch ever, the FW3c, being lost in California somewhere.

Any suggestions anyone has for this scenario? Has anyone had an experience like this before?

Both of these orders were from Neal and I’ve never had an issue, lost package, or anything take longer then 5-6 weeks before.

Thanks

Art

Yea, 90 days… I would be pretty outraged. I am of the mindset of I am Mostly OK waiting 4-6 weeks KNOWING my light is coming under “normal” shipping conditions (China to US shipping at least). waiting weeks more than a month and a half is kind’ve outrageous, and id be hard pressed to consider it an enjoyable part of the flashlight buying experience…

sarge12 , you are just experiencing the mysterious workings of the USPS. I got a light today that traveled about half way across the country in a day and a half and then spent 5 days in the bowels of the USPS in the same city that I live in before they managed to make it the last 15 miles to my house. This is not even the first time this has happened. :rage:

And I once had nigh miraculous delivery. Last I’d looked, it just arrived at ISP New York one afternoon. Figured 2-3 days to get it, eh? Nope! Everything must’ve just “hit”.

In’n’out from ISP New York, same to Brooklyn Dist Ctr, Queens Dist Ctr, all that evening. Arrived at the local PO by early morning, out for delivery by 9, received at 11. I almost fell over when it showed, and again seeing the tracking history afterwards.

Google international service centers for USPS. Something is really broken. My Zebralight has been in Chicago since the 8th after processing through. Hasn’t moved since.

My Lii-500 and a heater cartridge just showed up from back in February. I think they are nearing the literal bottom of the pile of backlog.

Waiting is one thing; packages shown as delivered when they weren’t is even more irritating. Last week USPS tracking showed two packages as delivered. They weren’t left in my mailbox or close to the house; just not here. I notified the post office and hope they will show up eventually. The sellers aren’t responsible because USPS tracking shows they were delivered. Same happened with a package last year and it did eventually show up - about 3 weeks later.

I have an outstanding order from Kaidomain that has been 96 days since ordering. Tracking has not up-dated in the last 61 days. Yet I have another order placed 17 days later that did arrive. It took 45 days. I’m convinced the first order is now lost.

Kaidomain just keeps saying wait. That’s not helpful. If I’m the only person complaining about a slow parcel, then they should assume its lost and refund. If many customers are complaining, they need to get onto the shipping company and find out what’s going on.

Wow 96 days is way too long. They should consider it lost and just refund you,

Anyone knows what are tthe shipping times right now for Convoy store?

I’m still waiting on my Convoy order that was ordered June 4th. Shipped out fast, but still shows in China as of today. I have no idea if it left China yet! My last Convoy orders took over 40 days to get here (ordered in March and April). Iguess starting last week Simon has a new shipping option that’s “free” but lots faster than epacket.

Thanks for letting me know. Simon is the best. That bad to hear your light is sitting in limbo.

Simon is the best. He even said epacket has had issues. I never had trouble with it until all the Coronavirus stuff went down. I would reliably get Convoy orders in 14 days.

I ordered a PS3 accessory from AliExpress on April 28th, 2020.

I paid extra for quick shipping that was supposed to take about one month.

It's been over two months, and I could really use the item soon.

I could understand if I went with the cheap shipping option, but this is getting frustrating.

...

It says that it's "awaiting customs clearance", but it's just a piece of plastic.

How long does customs take?

Well air mail apparently depends on the number of flights from the country. My latest purchase just before fathers day was shipped over “ocean carrier” :stuck_out_tongue: I won’t be expecting it for a while. :slight_smile: My order from Convoy AliExpress store through Simon sure came fast though (about 3 weeks). All others ordered in March are still not here yet.

Not sure what is going on either. Looks like some folks have figured out how to ship quickly while others have not.

Waiting on my ‘ocean’ shipment… even though it says it cleared us customs…twice over 2 weeks. Now no update for 2 weeks maybe clearing customs another 2 times? ah ;’/

Anyone from Canada receive any packages ordered from Hank/intl-outdoor ordered between March and May?

Going on nearly three months since Hank shipped two packages my way. Ordered 4/7, shipped 4/10, last update on 5/22 with tracking showing “En-route to Canada” after over a month of a “processing” status.

Just trying to get a feel for if anyone else is in a similar situation.

I suspect a major factor in many shipments being delayed is the use of Pitney Bowes as a shipping partner. USPS tracking info for one of my packages shipped May 15th shows it was picked up in Jamaica, NY by the shipping partner Pitney Bowes ten days ago. One recent package went to one of their facilities and sat there for two weeks before moving again.

Need to check this thread in 2030.
https://twitter.com/judy71/status/1265455291577008131

:smiley:
That’s what’s called a surprise :smiley:

I actually have several packages out there. Even the Alonefire I mentioned before hasn´t arrived yet :person_facepalming:

Pitney Bowes, aka Newgistics is the WORST. Not sure how any company can be run like they do.