you are mistaken, and by preventing yourself from taking action, you are prolonging your mysery.
I will explain
ordered a light from sofirn in may
by august, no light, and no response to email
not even to the email address in a paypal dispute
nor did sofirn respond to paypal
paypal ruled in my favor
I then ordered another light from sofirn. There was no reaction to any parting blow.
The second light arrived without issue.
and then, guess what? the long lost package arrived.
I contacted sofirn asking where to send payment, they replied, and I paid.
moral of the story, you are creating drama for yourself by trying to force sofirn to engage in an email battle about a shipment they no longer have control over
what you should do
file a dispute and get a refund, from paypal, or your credit card
and fwiw, I have even had disputes in which papal ruled against me, not with sofirn, and I still got a refund from my credit card company
so
the longer you delay filing your dispute, based on a fear of a last blow, that is not real
the longer you will be mucking about in the messy details of postal handoffs and delayed delivery
one more thing
I bet your package shows up, like mine did
but you should still file a dispute now, and stop banging your head against a wall and making accusations