In mid-October, I ordered Imalent MS03 from him, but for 2 weeks I did not receive any response from him. I emailed him many times, but got no response. The only way to get the money back was to create a claim via PayPal. I will never go to this store again, and I don’t recommend it to anyone.
I dont use facebook. I send him 3 emails. He did not answer even in PP dispute and claim. It’s the first time I’ve seen such a stupid seller in ten years of online shopping.
Man sorry you guys are having a rough time with Neal’s store. I ordered this light on 31 October and when I buy from him, I set my expectation that I’ll get it when I get it. I’ll post back when I receive so others will have an idea of timeframe
I placed an ordered with Neal’s gadgets on 3 October, it was shipped on 15 October and I received it 23 October. It could have been shipped quicker but no complains otherwise. I did not try to contact him so can’t say anything about that.
I checked and yes, the dates are correct. I ordered it in the evening on the 2nd, according to Neals site the order came in on the 3rd. The order was marked completed on the 15th, first date in tracking is 16th. It was delivered in the Netherlands on the 23rd.
You also know that China has a national holiday that went from the first of October till the 8th where pretty much everything stopped/closed for celebrations right ?
I had a similar experience. I sent a few emails and never received a response. But he replied within 5 minutes of sending a message via Facebook Messenger. I guess he needs to read emails more often…
I placed an order for BLF GT4 and received the item in less than 2 weeks.
I found a defect immediately (the battery separators were falling apart) so I emailed neal and he never responded. I was able to work through the issue on my own but it is clear whatever arrives in that box is yours to deal with.
On Neals website if you look at lower right hand corner you will see a blue speech bubble with a lightning bolt in it, click it and its a direct facebook messenger link for his store.
Rather than looking for other’s shortcomings, better at explore the advantages.
I am looking for a new tester for my flashlight and hope to find him. No, I have a foreboding that he will contact me at next second. Lol
The message might get through more easily if you add him as a friend first and then send a message. I’ve accidentally ignored messages for years because Facebook didn’t send me any notification.