Astrolux is BG’s brand, and has used Manker, Mateminco, and Sofirn as suppliers.
They manufacture the products for sale by BG, but that’s the extent of it. BG is responsible for the sales and service (or not, as the case may be), not the supplier.
In instances where there are shared, interchangeable parts between the models sold by different brands, the manufacturer can be sought as a source, and provide unofficial support if they are willing, such as Mateminco in this case. But they’re really under no obligation to do so, and may be contractually forbidden in some arrangements.
To draw another example — most automotive batteries are made by one of three large manufacturers.
One of those, East Penn, sells them under their own brand name, Deka, as well as supplying them to other parts brands, including Duracell, Walmart, and NAPA.
Those latter three brands are serviced and warrantied by their retailers, not the original supplier, East Penn. Their responsibility extends only to the brand they sell, Deka.
The same also applies to the other manufacturers, Clarios and Exide, as well as myriad other products where a limited supplier chain provides products for multitudes of brands.
I’d love if manufacturers would stock a few spare parts - some of the things I’m interested in are the MT35 Mini centering ring around the emitter, and a bare MCPCB for the MT18 (not populated with Nichia emitters).
Once again Ben at Mateminco has come through. Late last Thursday I ordered a Mateminco mt70 plus head and the battery disc’s that I needed to fix my Mateminco mt18s. Ben suggested I use DHL for shipping he said its a little more expensive but much faster. So I paid 41 dollars instead of the 29 Aliexpress charges for standard shipping which says shipping will take between 15 and 39 days. I ordered late last Thursday and my order arrived today(Wednesday).My order arrived in perfect condition. Thankyou Ben and Thankyou Mateminco. Jim
Order was 140 before shipping
The price of Aliexpress is listed on products page. Aliexpress standard shipping is 28.57 something like that. Listed 15 to 39 days. Aliexpress premium is 41$ish. Its listed at 10 to 15 days. DHL was 41$ish listed at I think 6to10 days. I ordered just midnight on 2/25 and I received it just before 3:00 pm on3/3.If you would like to see Mateminco shipping prices, go to Aliexpress search Mateminco click on any light,then click on the store button, then find the mt70 plus then go to shipping details.
Anyone tried the discount code BLFMEMBER,for the 5 percent discount. It might be possible that Mateminco would increase the discount to 10 percent if they saw a large enough amount of people purchasing for the Blf family.