Fireflies NOV-MU 21*Nichia E21A mule 1x21700 Flashlight --in stock

What is your email provider? I hear gmail is blocked in china and I’m not sure I ever had a china mfg reply…

I was in contact with Jack via Wechat (Chinese messenger app). Since I have frequent communication with other Chinese contacts on Wechat, I do not think there is a technical issue here. Anyway, no hard feelings on my side.

the wechat is not posted anywhere lol

I got in contact with him by calling the number on his website. He told me he’s selling them as a kit for $25.

Hey that Sounds awesome but cant find it on the Site. I want that Kit. I hope they added the Kit soon on the Site………

PP case is great way to communication. Jack answered the same day:)

:person_facepalming:

Whats wrong with this Company? Maybe 1 Day he will answer me………

I hope they upgrade to a recessed button someday.

E07x is available for pre-order

https://www.ff-light.com/index.php?route=product/product&path=64&product_id=80

They added now the Short Body and Battery :+1:

*I sent my copper E07 back to Jacky in the US address for fixing because 3 things were broken and wrong and I am still being ghosted by him. I repeatedly messaged and emailed FF and Jacky, and always got ghosted. 2 years at this point and over $100 down the toilet. DON'T BUY FIREFLIES OR ANY OF THEIR NEW BRAND THEY ARE A BAD COMPANY. Do not do business with them. Buy from better people and companies.

I ordered a mule on 20/03/2021.
I received a shipping notice on 01/04/2021
Still waiting, no communication, the tracking number is not working :rage:

I’m starting to regret not having taken a D4V2 mule

Jack was out of town. He just got back to me today so he should be getting to your emails soon. I can imagine he has thousands of emails to go through. But don’t worry he always takes cares of things. Just takes a while sometimes.

My tracking didn’t work until it was in my town two days ago (USA), it seem they are shipping like BG does.

Ordered lots of times, it eventually gets there

I ordered the Short Body ect ….19.03 and got an Email from Oliver that they Shipping my Order ASAP

Now we have 10.04 and nothing happened.

I opened a Paypal Case now………but still no Communication :rage:

………Ok Jack was out of Town. But do you run such a company?

Even if you don’t do it full-time, you still have an obligation to the customer.

I mean the Nov Mu is really great and Top Notch Quality.

But it will ruin the business in the future when he not changed his Support and Communication.

Please do no business with this company… clearly they dont care just ignore and dont even bothers reply to emails… buyer beware

We don’t like slow emails or seeming lack of parts sales, but they are offering something no one else is.

Many (if not all) hank lights are using inefficient linear driver, and the mule design isn’t as good as NOV-MU (mules should be centered LEDs).

Still nothing heard from Fireflies……… nearly 1 Month and no Shipping…Tracking or anything….

Does anyone have contact with Jack and can they ask when he can finally start sending orders again?

I ordered an E07x on the 18th of March, got an acknowledgement email two days later. I chased on the 5th of April but heard nothing back. I know Fireflies communication is very poor but at this point I don’t know if my order has been despatched or is delayed until the next production run. They only had 120 pieces so that’s only 120 emails to send out….

dealer on reddit says “they will be shipped this week”

but this week ends tomorrow

They were pretty late with NOV-MU.