Gearbest Problems

just cancel the order, who buys from GB anyways these days ? this lights not available on banggood then ? usually no problem with shipping there if in stock.

To me the title of the thread is a pleonasm.

Like a round circle, the hot sun, wet water, green grass, a wooden tree, and for ever and ever.

i`d be surprised if Gearbest survive 2021 with such attitude to customers

they`ve stolen around 65$ from me, so i`d be glad to see GB disappear

I fell into the trap, they were $1 less then anyone else.

i remember ordering large backpack from them for review. parcel included some other stuff. NO backpack.
they tried to persuade me that they had sent it and it was stolen. their own invoice got overall weight of what really arrived. so they simply didnt sent it.

i got video with unboxing, i got their own invoic with weight of parcel what i got.

it took me like week of here and there emails to finally "ok, we know we sent it, but you are good customer, we`ll resend it"

Thanks for the reports. I just gave them an AVOID rating:

Really sad. I’ve had nothing but good luck. But these tactics are simply unforgivable. And there are many complainers.

Had 4 orders with GB before giving up. I’m lucky I still have my tablet PC because as I tried to deal with their moronic CS on each order I had a strong urge to smash it against the wall out of frustration.

For the record, they just gave me a refund for items they did not ship.

Would you buy from Gearbest again?

Did you get a refund, or a credit to your GearBest account?

Refund.

I am thinking they may have scouts on these forums.

Speaking of which, did Gearbest pull their ads from BLF?

I haven't noticed any of their ads for a few days now.

They stopped a long time ago (while their service and business practices were generally still acceptable).

Oh, okay.

I thought they still had ads when I created the following thread ten days ago, but I guess not.

https://budgetlightforum.com/t/-/65921

I heard about them about a year ago. I never did go to Gearwest. Actually I did go there one day. It was after lunch and as I was getting up, I glanced at the app on my phone for a whole 12 secs!

I have already turned away from Gearbest for good, see my explanation here. Now, you guys have talked me into even removing their apps from my phone and tablet. :-D

Oh good you’re cleaning your apps. I was an app hoarder once. Never again I tell ya. Everyday is like using a fresh install phone now! :smiley:

Actually, I did not try yet but I hope it was that easy to wipe my entire account at Gearbest (including e-mail address, shipping address, payment credentials, ...).

They still keep bugging me with mystic gift announcements and that my so precious GB points will soon be rescinded. What's the point in living if I do not finally redeem all my GB points? :-D

Yeah. You can check out any time you like. But you can never leave!

A thing I noticed when (merger issues) I was forced to go to another provider, was that most sellers are reluctant if you want to change your email address. A few years ago BG would allow it, but GB was always very firm. No change possible: please open a new account. So your email address is the lifeline between GB and you. You can either terminate your email address or put GB on the spam list