WHAT IS NEW NEXT ?!

I got an email saying my order is invalid. This system doesn’t make
any sense. You are only allowed one code per order but it automatically goes onto every item you purchase so say for example if I want to buy one E10 at the normal price and one E10 at the discounted price, there is no way of doing that.

Ordered a second H30 headlamp. Amazing light. Thanks!

Ordered a PT40- thanks for the code Acebeam.

damn, well that didn't last long. every light under $100 is gone lol. i missed the boat.

Where do the lights ship from?

any way to have them include the E70-TI Rainbow PVD?

Nice ordered the Acebeam PT40

This was a very poorly executed discount sale. Why bundle in lights that you can’t purchase alone with the discount? They should’ve just included only above $99 lights and made it oh so simple.

Well, I checked with PayPal and it’s an authorization that’s pending and won’t go through until the order is processed. After a few days it should expire. Still, clumsy mistake by Acebeam.

If I understand this correctly, in order to buy let’s say a T18 we must add other full price item to reach the 49.90 minimum? And the items that were $0.00 can’t be purchased along with anything else in the promo?

This “sale” doesn’t make any sense, next time just price the items at whatever amount you want them to sell for…

Some items are out of stock. Will the discount still apply to them and can we still order them?

Valid from 6:00 AM Aug-27 till 11:59 PM Aug-31 EDT Only.

Thanks AceBeam, it’s very nice of you.
I got myself the L18 new camo version. Can’t wait to hold it in my hand…

Ok just received my refund and email message from Acebeam. All good :+1:

Also chiming in to say I have the same PayPal issue.

My PayPal charge is not ‘pending’, it went fully through.

I sent info@acebeam.com an email about this issue, asking for my money back, over a day ago now and they have not gotten back to me.

EDIT: Almost three days now, no response… I don’t know at what point I should just go through paypal to get my money back.

Hi,
I used the code (-$47,00) to buy Acebeam UC15 Keychain Flashlight ($59.90)
I got extra $2.00 discount for creating ACEBEAM account and finally I paid $10.90
Paypal Transaction ID: 7Y477643N9191723U
But then I saw a massage that a Minimum Order Amount is USD 49.90.
The My ACEBEAM account page is showing: “No orders”
Will I receive UC15 or a refund?

Refund. Contact their sales email just in case.

Done. Thank you!

Day later:
Just received my refund and email message from Acebeam. All good :+1:

Got my refund.
Had to ask for it.
Once I did they were very responsive.
I’d be happy to get a light from them in future
OS

After sending a second email, saying if they did not respond immediately I would get my money back through PayPal, I finally got a response and my refund within a few hours.

So if anyone hasn’t yet gotten a refund, bug them, and tell them you will get your money back through PayPal if necessary.

I assume this was just a (pretty big) technical mess-up on acebeams part, and they must have had a lot of people affected and were scrambling to get it all refunded.

I hope they worked to resolve it so it doesn’t happen in the future.

But they do make good flashlights, and while this was annoying, acebeam is still reputable in my book.

Thanks for Acebeam Fans sharing us with his “babies”.