Negative experience with NealsGadgets

Ahhh still waiting for email reply sent oooh….beginning of January sometime. :smiley: :beer:

I won a stainless FW3A from him last July and received it pretty quickly so I’m very happy with him with regards to it.

I just got my Lumintop GT Nano from Neal with extension tube, but the only issue is he sent me a titanium body instead of copper.

My original order is for both in copper. I emailed him and looking forward to his response. Seems like it’s going to be such a hassle to return and exchange, but only time will tell.

My experiences with Neal…

He has ALWAYS come through!!

I have no complaints at all.

He has a lot on his plate but with a little patience on your end you will be taken care of. :white_check_mark:

I had quite a few inquiries and he always got back to me in a reasonable time frame. So far, so good.

Hi everyone!
Since Neal had everything I needed to collect in one basket, I placed an order. I overpaid a little for expedited first class shipping but since I paid order status did not change for more than 10 days. I mailed two times each 5 days to Neal but I get no answer. (before he always answer after1-2 days). I want to know what happened to him and does Neal often delay shipping?

So far I have more negative experience. :exclamation:
Delay in shipping would not bother me if I had at least some information from him.

From what I’ve been reading here, it’s a gamble to pay for fast shipping since items my not be in stock anyway.

Today my patience has come to the end. Pay-pal dispute started.
Damn I lost two weeks coz of this chinese as**e
+1 negative review on trustpilot.

If you have so many orders, why not hire someone to keep in touch with customers?
I do not understand this is stupidity or greed.

My personal experience with him is that often not respond at email and once one item was incomplete.

Why people still order from him…i would be afraid.My experiences with him are also very bad.No responses,wrong items,longtime delivery.

Sorry to hear everyone is still having issues buying from Neal. I just bought two Thor LEPs and the shipping was fast and the lights were perfect

I was thinking I must be lucky . I have also recently purchased and received several orders in a timely manner. I never have had an issue with Neils .

I don’t feel extraordinary lucky. Just a member of the silent majority who never have had any problems with Neal.

Cant say anytthing negative really, i won even a free flashlight from him on facebook, got ig quickly too like i got my normal orders… shame some has problems with their orders.

This is only my 2nd order with him (just placed it), but I ordered the wrong color, replied to the confirmation asking if I could change it, and within a few hours, the order was updated to the color I wanted. That was better than some other sellers often do.

A lot of you are posting on the Wrong thread.Read the title.

He has a thread where some had positive experiences.

People can post in any thread they like

Of course they can. But why categorize it then?

People can do whatever they want right? It just makes more sense to post it in the other one. But then again this is the internet it never makes sense.

If the purpose of this thread isn’t to engage in discourse about Neal’s service, what is it then? Just to provide confirmation bias? Perhaps a “misery loves company” thing?

Read the original post. Some guy who signed up just to bitch & complain. His first and only post from two years ago. It was never meant to be a “post only if bad” thread.