On the other hand, greatest customer service and organisation I ever experienced from some big chinese website is lightake.com . Its really outstanding. No misuderstandings, all goes really smooth.
As for dinodirect.com, I've lost lots of nerves with that website and I order there only occasionally.
FOr example recently I tried to get SkyRay STL-V2 with some discount because its a freat flashlight.
Ive ordered 2 and I got 2 Uniquefire different flashlights. They even changed the link, and wrote "Sky (tm)" in the title, and SkyRay is on the photos, I ordered, and I again received Uniquefire V2 (zits head has different diammeter".
Customer service is totally no help, youmust spend hours with them and than hope that maybe youll tal with someone who can really help you.
SO now I asked summer, she/he cannot help either, shes obviously only intermediary, she can only convey me what they product center says. She first said that they have SkyRay, and than that she's not sure, that product center told her that :o
SO Ill be better order Fandyfire version (identical to STL-V2) from dx, than to receive one more Uniquefire.
Dx is also little messed up, but this dinodirect is a total mess up. Maybe if you only order very expensive, brand flashlight (like Jetbeam, Olight, some more expensive Fenix, Sunwayman etc) you can be sure what youll get. If you order some really budget flashlight, you can never know what you'll get, and their system of customer service is so messed up that you cant ask them to.
I stopped talking with them long time ago - there's no use. Im solving issues with DD only through paypal. And I wont contact summer also, anymore, to help me, sorry, because Im only losing my time. She cant go into warehouse or had someone else go to warehouse to check something :o
DD has worst customer service system I ever experienced, and Im purchasing goods from 15-20 chinese websites...
Customer service of chinese ebay sellers (even if they dont know english well) is in 99% of cases like a spaceship to DD customer service - their moto is stall, stall, stall, redirect/forward, than again stall stall stall... etc and they also cant do almost nothing, like they are not working in that company. Like you asked a favour from someone on the street can they check something at dinodirect.
Hi dear,
About all your information,always thanks for your turst and support,about that light,the beginning our suppilers support us wrong information,and now our product center have contacted them exchange that item to the right light,I have told you this fact,so if you have other question ,you can let me know or contact our live chat ,ok? we all will try our best to support you .
have a great day
summer
That's something annoying to say the least in any forum, apart from messing up conversations it can cause serious misunderstandings. Maybe posts should lock after a specified amount of time and prevent the poster from altering it...
It’s when he/she outright deletes relevant posts like they never happened that bothers me. I love it when someone captures it in a quote and he/she cannot remove it. The two Twighlight and Robert Pattinson comments in the movie thread that he/she deleted when his/her manhood was questioned come to mind immediately.
Unlike Kreisler I actually think and proof read my posts before hitting enter. I'm sorry that you don't do that. Yes it is true that I did not quote v1 or v3 because they were acceptable and made sense. If it would makeyou feel better I can quote them. :p
Since nightcrawl was not online and I don't think you should quote something that never happened. I guess it's all my fault for having ethics. :p also it was not with in 60 seconds since a minute must pass before you can edit a post. :D
Fella’s - Im searching this thread, unless one is familiar with the real estate it can be difficult
locating the latest . Where can i find Summers updates and BLF items?
btw - I have seen forums prevent editing etc. Its not the best solution. If you type it then you own it and
this knife cuts on both ends it. ( its a Chinese self sharpening Ginsu)