Sorry for the delay in getting back to you guys - and sorry for the long windedness of this post, just thought you’d like to know so as to save or spend your bux.
Yes I wrote a not so so happy feedback for the non-truth claims - they wanted me to change the feed back to positive as they say they are a small business and don’t need bad feed back - I said I could send it back for them to check if it’s faulty and that I would be happy to review the WLLX30 as well if they want.
This was my feedback for Ebay:
A lie with regards to throw, it’s not 7500 meter throw (ANSI) as stated. Build quality is average - throws not much better than an Acebeam W30 that has 2400 meter throw at 1/3 of the size, only the head diameter makes it throw slightly better. good communication and fast postage - package is ok and as it works out about the same price as most LEP torches (+ batteries and charger) but you will get a longer runtime with this light, just disappointed with it not being 7500M throw - be honest guys!
This was his reply:
Hi Glenn,
Thank you for your purchase and subsequent Feedback.
Please note that it is genuinely not our intention to mislead any one, and firmly believe that the details, as provided in the listing, are true and correct, as per the manufacturers (WLL) Specifications. In that the unit has an output of 0.25 Lux at 7500mts, which is the maximum lux that can be measured at this distance, in ideal conditions. Otherwise 1 Lux at 500mtr and an average usable distance , as you have noted of 2500mtr, with the visible eye.
We again apologise for any confusion, or inconvenience, and genuinely thought that you would receive this LEP Flashlight, and be extremely pleased with the performance. As a small business, we can not afford any Negative Feedback, and try extremely hard to satisfy all of our customers. As such we would offer that should you be willing to re structure this feedback, to one of a positive nature, we can offer you an 5% discount on your purchase, or alternatively you are more than welcome to return the unit, for a full refund, once received in original condition.
Glenn we sincerely apologise for any misunderstanding or inconvenience, and hope you accept our apology. Please advise as to whether you accept our apology and are willing to revise your feedback. If so we will send you a feedback revision request.
Best Wishes
Ross
Limelight AU
This was was my reply:
Hello Ross,
Torches are a hobby of mine and I have been buying and collecting torches for 30+ years, I have bought 100’s of cheap and expensive ones also I have bought at least 100 or more torches for collages on request.
I belong to 2 forums, Budgetlightforums and Candlepowerforums and are well aware of how light is measured in torches/flashlights, I have a light meter and understand how the measurements work.
The measurements you are quoting are ANSI (American National Standards Institute) which is the flashlight standard for measuring output/throw adopted by most reputable manufacturers.
Unless I have a faulty unit, a 10 watt LEP module can only produce 10watts of output which is the same as the Acebeam W30’s module which is 10watt and produces 450 ANSI lumens(not 2800L as you have quoted for the X75). But as the X75 has a bigger Aspheric lens and head it will throw a little further - Maybe I should have known that but based on the figures - shining the W30 and the X75 side by side, the X75 throws just a little further.
The WLLX30 light you sell says it can throw 6000 meters (which is less than the quoted X75) also the WLLX30 has a bigger head and 30Watt LEP module, so something is out in the measurements.
The X75 was pointed out to me on one of the forums so I took one for the team to see how good they are. Thousands of people read those forums, more read them than join them for information about what lights they want to buy, LEP thrower lights are really popular right now.
As I hate lies (sorry if I accused you of lying, Ross) I tell the truth to my best ability and my word is my word.
I could send it back and you could test it if you want?
I’d love to test the X30 and if it was a winner I would do a review on the 2 forums for you and that would boost your sales 10 fold.
Again sorry if I called you a liar, but if you quote figures and they turn out to be wrong, it won’t help your business. I have found that over the years most Chinese manufacturers lie to sell more.
Glenn.
His reply again:
Hi Glenn,
Thank you for your reply and for your honest insight.
We again apologise for any inconvenience, and would like to point out that while this unit is made in China, we are not of Chinese Nationality, nor do we believe ourselves to be liars. We have been running our Store for over Ten years, to date, and have taken pride in our Nearly Perfect Rating, which has been maintained with hard work. We have to apologise, but we find it quite disheartening that you could leave such feedback, which has in one foul swoop destroyed our rating, and ruined our Ebay Plus Seller Status.
Again we have only passed on the figures, as per the Manufacturers Specifications. We also still understand that the 0.25 Lux at 7500mtr is achievable, and feasible with this Unit. However upon your recommendations will change several aspects of the listing to reflect and reinforce the above. As you mentioned earlier that you would take some Images, if this is still on offer we would dearly love to see them.
In relation to the 30W Unit, this has a 120mm Head and Lens, and a Beam Angle up to 10 degrees, as such, and compared to the X75, this unit throws a wider spread pattern, however dissipates over the distance, to provide an average usable distance of up to 3000mtr. We also apologise that unfortunately, and given the cost of these units, that while we would trust you with the unit, it is not financially, nor logistically viable to loan any of the Units out.
Again we apologise for any misunderstanding, and will never the less send you a feed back revision request, in the hope that you empathise with our position, and have it in your heart to modify your feedback, to one of a Positive nature with your honest observations included. Please don’t call ourselves liars.
Kind Regards
Ross
Limelight AU
I paid enough for this light so I’m not risking disassembly to end up with a non working light.
I tried to get Lux readings at 10 and 15 meters but the problem is the head is so large that the beam won’t culminate at that short distance, so yes I will have to try at a longer distance - cold and raining/snow here so when I get a chance I will.
When I shine the beam up into the sky it does look like it throws further - also it’s smaller tighter whiter beam compared to the W30 that is yellow-ish and the W30 is suppose to be the lower cri version (6500k) think the X75 is 7500k.
I used my best batteries, GOLISI 26650 - their batteries and some Sony VTC 18650 unprotected batteries - all outputs look the same to me as I assume it’s regulated.
The beam shots are at 10 meters down the hall, and close up at .5 meter - X75 is on the left.
