Beware of the WLL Titan X75 "Laser Technology" Flashlight?

Message for Glenn7, can you take a photo of the flashlight with the lens intact showing the whole head so I can see what it looks like that way, down into it from 12 inches or so distance away, instead of a close up of the phosphor and mirror block?


Rayoui, I’d expect better from a seller who isn’t in China. Also, I just noticed they specified the power consumption to be 10 watts, there are no 10 watt laser diodes which are 100% efficient, the efficiency is less than half. Sure wish we could break into the flashlight deeper and confirm what is going on with it.


From the listing: Voltage 8.4 volts, rated current 2.38 amps, power consumption 10 watts? You do the math, that doesn’t add up. Why use the word “rated” with current? Do they mean the current draw from the batteries? My math shows the power draw would then be very close to 20 watts, not 10.

The listing is full of discrepancies, if not that, misleading information which appears purposeful to me. Also, the listing indicates the phosphor is being shot through which would not normally require a mirror, yet the flashlight photo’s shows the block of a mirror inside? Another discrepancy.

See: Photo 4 of 4, Forum Pages Regarding LEP Flashlights

…………………Yes, I tore into the LIMELIGHT AUSTRALIA ebay listing hard, but from what I see, they wholly deserve to be scrutinized and fail on multiple levels; insulting a potential customer for no reason, and then being unwilling to directly answering questions regarding their product claims, and for all of the discrepancies found in their specifications which are likely purposeful marketing BS. All of this let alone changing the ebay listing from this flashlight uses a “12 watt white LED” to now show it uses a 10 watt blue laser when I called them out on labeling this product a LEP when it cannot be if using a LED to pump the phosphor.

So, what is going on here? Is this the most fake specs listing on ebay? I thought China had the corner on that market.

Sorry for the delay in getting back to you guys - and sorry for the long windedness of this post, just thought you’d like to know so as to save or spend your bux.
Yes I wrote a not so so happy feedback for the non-truth claims - they wanted me to change the feed back to positive as they say they are a small business and don’t need bad feed back - I said I could send it back for them to check if it’s faulty and that I would be happy to review the WLLX30 as well if they want.

This was my feedback for Ebay:
A lie with regards to throw, it’s not 7500 meter throw (ANSI) as stated. Build quality is average - throws not much better than an Acebeam W30 that has 2400 meter throw at 1/3 of the size, only the head diameter makes it throw slightly better. good communication and fast postage - package is ok and as it works out about the same price as most LEP torches (+ batteries and charger) but you will get a longer runtime with this light, just disappointed with it not being 7500M throw - be honest guys!

This was his reply:
Hi Glenn,
Thank you for your purchase and subsequent Feedback.

Please note that it is genuinely not our intention to mislead any one, and firmly believe that the details, as provided in the listing, are true and correct, as per the manufacturers (WLL) Specifications. In that the unit has an output of 0.25 Lux at 7500mts, which is the maximum lux that can be measured at this distance, in ideal conditions. Otherwise 1 Lux at 500mtr and an average usable distance , as you have noted of 2500mtr, with the visible eye.

We again apologise for any confusion, or inconvenience, and genuinely thought that you would receive this LEP Flashlight, and be extremely pleased with the performance. As a small business, we can not afford any Negative Feedback, and try extremely hard to satisfy all of our customers. As such we would offer that should you be willing to re structure this feedback, to one of a positive nature, we can offer you an 5% discount on your purchase, or alternatively you are more than welcome to return the unit, for a full refund, once received in original condition.

Glenn we sincerely apologise for any misunderstanding or inconvenience, and hope you accept our apology. Please advise as to whether you accept our apology and are willing to revise your feedback. If so we will send you a feedback revision request.

Best Wishes
Ross
Limelight AU

This was was my reply:

Hello Ross,

Torches are a hobby of mine and I have been buying and collecting torches for 30+ years, I have bought 100’s of cheap and expensive ones also I have bought at least 100 or more torches for collages on request.
I belong to 2 forums, Budgetlightforums and Candlepowerforums and are well aware of how light is measured in torches/flashlights, I have a light meter and understand how the measurements work.
The measurements you are quoting are ANSI (American National Standards Institute) which is the flashlight standard for measuring output/throw adopted by most reputable manufacturers.
Unless I have a faulty unit, a 10 watt LEP module can only produce 10watts of output which is the same as the Acebeam W30’s module which is 10watt and produces 450 ANSI lumens(not 2800L as you have quoted for the X75). But as the X75 has a bigger Aspheric lens and head it will throw a little further - Maybe I should have known that but based on the figures - shining the W30 and the X75 side by side, the X75 throws just a little further.
The WLLX30 light you sell says it can throw 6000 meters (which is less than the quoted X75) also the WLLX30 has a bigger head and 30Watt LEP module, so something is out in the measurements.
The X75 was pointed out to me on one of the forums so I took one for the team to see how good they are. Thousands of people read those forums, more read them than join them for information about what lights they want to buy, LEP thrower lights are really popular right now.
As I hate lies (sorry if I accused you of lying, Ross) I tell the truth to my best ability and my word is my word.
I could send it back and you could test it if you want?
I’d love to test the X30 and if it was a winner I would do a review on the 2 forums for you and that would boost your sales 10 fold.
Again sorry if I called you a liar, but if you quote figures and they turn out to be wrong, it won’t help your business. I have found that over the years most Chinese manufacturers lie to sell more.

Glenn.

His reply again:
Hi Glenn,
Thank you for your reply and for your honest insight.

We again apologise for any inconvenience, and would like to point out that while this unit is made in China, we are not of Chinese Nationality, nor do we believe ourselves to be liars. We have been running our Store for over Ten years, to date, and have taken pride in our Nearly Perfect Rating, which has been maintained with hard work. We have to apologise, but we find it quite disheartening that you could leave such feedback, which has in one foul swoop destroyed our rating, and ruined our Ebay Plus Seller Status.

Again we have only passed on the figures, as per the Manufacturers Specifications. We also still understand that the 0.25 Lux at 7500mtr is achievable, and feasible with this Unit. However upon your recommendations will change several aspects of the listing to reflect and reinforce the above. As you mentioned earlier that you would take some Images, if this is still on offer we would dearly love to see them.

In relation to the 30W Unit, this has a 120mm Head and Lens, and a Beam Angle up to 10 degrees, as such, and compared to the X75, this unit throws a wider spread pattern, however dissipates over the distance, to provide an average usable distance of up to 3000mtr. We also apologise that unfortunately, and given the cost of these units, that while we would trust you with the unit, it is not financially, nor logistically viable to loan any of the Units out.

Again we apologise for any misunderstanding, and will never the less send you a feed back revision request, in the hope that you empathise with our position, and have it in your heart to modify your feedback, to one of a Positive nature with your honest observations included. Please don’t call ourselves liars.

Kind Regards
Ross
Limelight AU

I paid enough for this light so I’m not risking disassembly to end up with a non working light.
I tried to get Lux readings at 10 and 15 meters but the problem is the head is so large that the beam won’t culminate at that short distance, so yes I will have to try at a longer distance - cold and raining/snow here so when I get a chance I will.
When I shine the beam up into the sky it does look like it throws further - also it’s smaller tighter whiter beam compared to the W30 that is yellow-ish and the W30 is suppose to be the lower cri version (6500k) think the X75 is 7500k.
I used my best batteries, GOLISI 26650 - their batteries and some Sony VTC 18650 unprotected batteries - all outputs look the same to me as I assume it’s regulated.

The beam shots are at 10 meters down the hall, and close up at .5 meter - X75 is on the left.

Don’t think I’ll pay the extra $2000 for the WLLX30 just to maybe disappointed.
My word is my word and I would buy or send it back if he sent me the WLLX30 to test. Hmm unless everyone here gave me $1 to help…. ha ha that would make $10 help - might even crack out the DSLR for pics :0)

From here I was thinking of saying to him, if he bought a new car that states that it has has say 500 HP - then you get it home and find out it has 300HP, just because a car costs more you can’t use that as an excuse for deception and say hey! the manufacturer said it was 500 HP so not my fault.

Thanks for taking 1 for the team!

That's a bit disappointing. I hoped they would trust you more than manufacturer's specs. You were honest!

OK I sent this to him, I’ll see what happens.

If you want me to stop posting about this I will, just thought you might be interested - I really wished/hoped this would be a killer light :0(

Hello Ross,
Obviously you guys are not liars at all, but now that you know the truth. By you selling them you are allowing/trusting the manufacturers to dictate false numbers for your business.
If you bought a new car that states that it has say 500 HP – then you get it home and find out it has 250HP. Yes a car costs more, but the car yard sales dude can’t use that as an excuse for deception and say hey! the manufacturer said it was 500 HP so not my fault. Maybe not in china but that’s not consumer law in OZ.
I am willing to work something out and take my bad feed back away - you have to admit that buying something that performs at half the stated output is not fair for me at $450 surely?
Example: type in 1000000 lumen torch or flashlight into ebay or aliexpress and see the lies - here are some examples for you if you don’t believe me - 1000000 lumen light would melt bricks. most of those Chinese lights have about 500 - 5000 lumens at most only.

Nice bright one

Yay nice n bright

Should have just bought this in the first place

Well that went well - not! They kind of missed the point.

Hi Glenn,
Thank you for your reply and for the information contained.

We notice that the examples of the Flashlights you have provided, are of a completely different calibre, and are of a low quality mass produced LED nature. This is like comparing Chalk and Cheese.

Please note that as soon as our listing once again becomes open for editing, that is after current offers expire, we will be reflecting the figures as previously stated in a bolder manner.

In relation to your feedback, and as previously stated, we are prepared to offer a 5% refund in order that you reflect a positive feedback to include no verbal accusations nor racial slur.

Please note that we value your purchase and your appraisal, however these units are extremely expensive, and afford ourselves very little margin after ebay takes their percentage, to include all additional fees.

We again apologise for any misunderstanding or inconvenience and will process a 5% refund once feedback is rectified.

Kind Regards
Limelight AU

Sad, it looks like it's not going anywhere..

You might have to go down the paypal refund route perhaps?

I don't really think they know much about flashlights, unfortunately.

I’ll bet their seller ratings would plummet if you sent a copy of their coercive $/feedback offer to Ebay. Every platform has rules against gaming the feedback system (not that they can prevent it totally). I think the whole stars/rating thing at its foundation has not been good for consumers as it was originally intended…and that’s the fault of the platforms themselves with their reward/penalty/rankings systems for sellers and algorithms for visibility and such. But “here’s a nickel, kid, don’t tell your mom in public”……that’s just bad. Seems clear they’re more interested in themselves than their customers’ satisfaction with the goods.

A company which doesn’t really know what they are selling should not rely upon manufacturer claims, especially if a Chinese company who lie as a matter of course or standard practice in many cases. Some sellers know the lie, they just go along with it and claim innocence when caught, I’ve seen that before too.

I used to sell the old Ultrafire zoomies years ago when I first began as a store, and without easily accessible equipment to test lumens, you can’t always verify the claims.

it;s very unusual to find a mass-market seller of anything, who is also an expert in the thing

especially if it is somewhat unusual like a laser pumped whatever it is you are looking for

it is not surprising that you got weird answers

they are prob looking at a technical spec list, in english, trying to guess what you are asking, and what the answer is

wle

most sellers don;t really know answers like this

they just buy 10000 of the things and try to sell them

does not mean they are lying

just that you can;t expect sellers to be physicists

When I was new to lasers I bought a 10 watt pointer which was at most 250 milliwatts, the Chinese seller said that’s what he was told they were, regardless they are at fault for false claims, the company selling this flashlight sells a lot of flashlights, I doubt they didn’t know. Even if they didn’t, they bear responsibikity so it is still on them. Have they updated their ebay listing to show the reality yet?

Australia has a Consumer Guarantees Act where you can get a refund for false advertising. Glenn7 should have grounds to get a full refund, but you need to test the range.

Quote the CGA and you may get a completely different answer since it’s bad news for them it they’re reported.

Website

IR Laser Thank you, your the MAN!

I understand about all the: resellers just quoting the manufacturer spec etc blah blah. I wouldn’t be as pissed if it was $1-150 but for the price I paid I would expect a reseller to do some homework. 15-20% of lights out of China are not too bad the rest are, I should have known better :person_facepalming: :rage:

Ok the price is much higher but if you went into a car yard and bought a high performance car that was quoted by the manufacturer to have say 500HP then you get home and find it does 250HP that would be consumer law being breached and yes I could go down that road but I’m not that kind of guy. I did say I would take one for the team, now I have and now you don’t have to be stung :+1: :beer:

That’s Ok as they weren’t $450 so they/you wouldn’t really mind a 20-$50 light, you get what you pay for and most would not be the wiser anyway - I don’t know how many of those zoomies people have brought out and shown me only to have them blown away by a thumb sized light that I can whip out.

I messaged them and made out like I was keen, but needed some clarification. Here’s their measurements

We independently measured this LEP Flashlight and found the following results:-

- WLLX75 Measured at 5mtr = 36100lux (X5X5)=902500lux at 1mtr (X 4) =3610000 then take the Sq Root = 1,900mtr

- WLLX75 Measured at 7mtr = 3618100lux (X7X7)=886900lux at 1mtr (X 4) =3547600 then take the Sq Root = 1883.50mtr

- WLLX75 Measured at 13mtr = 6600ux (X13X13)=1115400lux at 1mtr (X 4) =44616.00 then take the Sq Root = 2112.24mtr

…so, based on this, they have confirmed they falsely advertised this torch. You should be able to get a refund quite easily by quoting the Consumers Guarantees Act or whatever it’s called over in Aus.

These measurements are down to 0.25 lux which they advertised to you as being 7,500m

Make sure you take a screenshot of the listing before they change details

Glenn, please confirm you received the funds I PayPal’ to you. Just want to make sure you got it.

Sorry, yes I did get it thank you - thought I kind of mentioned it in post #39 but again thank you IR you removed a some of the salt in the wound.