Can't decide if the "avoid" label is justified or not. Shipping on my last order was relatively fast but my "new" HD2010 looks like an old, used flashlight (all scratched up, ano worn off everywhere) and, I now see it can be had cheaper elsewhere. Works great so I'm not going to make an issue out of it but I won't be using Tmart again. When I order a new product I expect it to be new.
Also, people with a post count of one that barge into a room YELLING are douche bags.
ALLCAPSAREME.COMfoy
I gave them a try & purchased 2 T-fire 1500 (fast shipping)that looked good but after 5/6 charges they will now only charge to 3.90v. I”ll stick with American vendors or those that have ‘recommend’ from BLF. They do sound like they are trying to fix it but I just don’t trust the products are genuine.
Keith
Ms. Ye and Mr. Hung,
I am dissatisfied after your site did not process my order for a Trustfire Z8 but managed to take my money not once but twice!
I was charged twice plus your system is telling me it did not complete the transaction! No order number or anything. What kind of scam are you guys running? I sent a message to Sherry about it and also your customer service. This is the first time I tried to make a purchase and it’s horrible.
Dear gloomywarfreak,
Sorry for the inconvenience we caused .
I have got your message , Would you please inform me the time,amount,date and the Transaction ID,so that I can ask our finance man to check it for you .
please don’t worry,if we really have charged your money,we will refund to you .
Sherry
Tmart.com
And God above as our witness know just how great of rating they have here and how they lie and deceive their customers on a daily basis.
Replied to your email Sherry. Thanks for looking into it.
+1 Sherry Tmart
Have to give them credit though, they have customer service (Sherry) that is willing to help.
I have had no problems ordering from Tmart and if I have a question about anything they respond quickly. It looks to me that they correct errors quickly also not like some other company’s. I give Louis and Sherry an A+
Sherry is indeed very nice and helpful to handle my complaint however TMART has already taken $15 from me and there’s NO WAY to make me attempt another transaction with them and throw out another $15, just to give them a screenshot.
Sorry TMART you just lost another customer.
My order was just marked as shipped at 12:00 in the morning. :P Happy though as this means I will have it in a few dyas. :D
I’m sorry, but that is a very odd first post on a flashlight forum.
Just how/where did they post YOUR billing information online? Please explain, the entire post does not make a lot of sense. How would Tmart send you a phishing email or virus (they are not the same thing, phishing emails do not contain viruses, they contain links to fake sites).
And please explain without using all caps, as that makes it seem like you are YELLING at us all here, it is very uncomfortable.
I did order an HD 2010 from T-mart yesterday (after not ordering any new torches for over 60 days!). It is my first order with them for over a year, since I got a green laser from the USA warehouse. That went well, I’ll let you know how this one goes.
Dear gloomywarfreak,
I am sorry for the inconvenience caused .For this issue,I really have asked our finance man to check it again and again.
But we still can’t find your transaction information .I think you didn’t placed the order successfully .If yes,you will received an order confirmation .Like I said,you can contact your bank.If we really charged your card,we will refund to you .
Thanks for your support and patience in advance.
Feel free to contact us if you have any questions.
Best regards,
Sherry
Tmart.com
Sweet Reminder:If you encounter problems when you are make payment,please take a screenshot to us. So that we can check with the technoloy department for details and help you slove problems.
I have had 3 orders from Tmart that arrived before my tracking was updated. 2 days! Granted I’m in eastern PA and they shipped from NYC via Streamlite. Streamlite is no longer in business as of 6/14/12 so my current order is being shipped via USPS. Wonderful. (Sarcasm implied) No problems and I find they are my best resource for 2 day (pending) shipping versus possible months via Hong Kong/China post.
From what I am hearing about this dispute, it goes like this, and correct me if I am wrong!
1. camil h ordered something from Tmart for $5.01 (or somewhere around that amount) and it was shipped out. However, after it was shipped, camil h sent in a change of address, but Tmart had already shipped to the orginal address. I think this is where a lot of the confusion got started. Tmart explained that they couldn’t change address after it was shipped.
After that, things went haywire, maybe on both sides. camil h started posting on websites his ire on this transaction. Tmart on the other hand, refund the money, offered another refund, and for him to pick something of the same value, I think he refused. To add more fuel to the runaway fire, Tmart makes the mistake of posting his real shipping info online. Not cool, and obviously a mistake on Tmart’s part. Also, I think they admitted that was a mistake and not done on purpose.
At this point, and judging from the 1st post screaming post, things have got out of hand. People, just like companies all at sometime or another are going to make mistakes, we all know that. However, there are ways to go about handling problems. They are mistakes, period.
Now, I am hoping that camil h responds to my post, and make any corrections in what I have posted. No need to be running around screaming, let’s get to a solution.
Just the 2 cents of an old geezer… 
@trooplewis: Finally fell off the wagon, eh? 
HD 2010 is a great light and you are going to love it.
I'm on my 3rd light from Tmart. All three shipped within a day, first two orders arrived 5 and 7 days after order, including weekend time. They also sent me a 10% off coupon after the 2nd order. I'm happy with them so far.
I ordered two lights and had them within four days. Amazingly fast. Almost as good as Newegg; can’t complain about that. Both lights were EXACTLY as described and packaged well. No complaints here. I would order from them again.
I was billed twice (forget the vendor) but it was MY fault. PP made me aware (before I discovered it) of the prob & fixed it post haste. I have purchased twice from T-Mart without incident. These vendors can only lose (IMO) by stealing peoples money. It would be business ‘suicide!’
Keith
I just got another order (and my dad got his order), everything arrived as described and working (A G4 MCU, a C8 and a few 18650s) in a very timely manner.
Now I have to take a few points away from Tmart.
I also experienced issues ordering the Z8. First attempt was over the weekend. I didn’t find out until monday evening that the order didn’t process so I proceeded to place another order. I was already a little frustrated because I was really trying to get it by next weekend. Now it’s Tuesday afternoon and I find out it’s not even in stock at the US warehouse! They didn’t voluntarily inform me. I contacted chat support to confirm my order would be shipping today. That’s when I was informed it’s not in stock. Their only solution is for me to wait for it to come from HK. I passed. I’ll take the refund and probably pass on this light for now. It’s just really annoying when these big, Chinese retail websites take your money right away but often don’t inform you the item is not in stock until days have passed, if you’re informed at all. In the meantime I’m gonna get a Keygos M12 on ebay and tinker with that. I’ll make it a mod project.
At least they have customer service that will communicate with you. Sherry Ye is usually helpful as well.