Rating: Tmart.com

I was billed twice (forget the vendor) but it was MY fault. PP made me aware (before I discovered it) of the prob & fixed it post haste. I have purchased twice from T-Mart without incident. These vendors can only lose (IMO) by stealing peoples money. It would be business ‘suicide!’

Keith

I just got another order (and my dad got his order), everything arrived as described and working (A G4 MCU, a C8 and a few 18650s) in a very timely manner.

Now I have to take a few points away from Tmart.

I also experienced issues ordering the Z8. First attempt was over the weekend. I didn’t find out until monday evening that the order didn’t process so I proceeded to place another order. I was already a little frustrated because I was really trying to get it by next weekend. Now it’s Tuesday afternoon and I find out it’s not even in stock at the US warehouse! They didn’t voluntarily inform me. I contacted chat support to confirm my order would be shipping today. That’s when I was informed it’s not in stock. Their only solution is for me to wait for it to come from HK. I passed. I’ll take the refund and probably pass on this light for now. It’s just really annoying when these big, Chinese retail websites take your money right away but often don’t inform you the item is not in stock until days have passed, if you’re informed at all. In the meantime I’m gonna get a Keygos M12 on ebay and tinker with that. I’ll make it a mod project.

At least they have customer service that will communicate with you. Sherry Ye is usually helpful as well.

I don’t know about the experiences of others, looks like there is different luck for some of us…

My one and only order from TMart was in the “Group buy UltraFire G4 MCU”.

Flashlight came very quickly (ordered 07.05. (thursday), delivered to Croatia 07.16. (monday) from Hong Kong => there are 2 weekends in between!) - I must admit that I am very impressed with it, compared to other - some shipments took over two months from China to my door, but some “normal”, usual, expected time to deliver is about 20-30 days…

The flashlight came very well packaged (three layers of bubblewrap, one of them really “fat”:wink: so that it arrived to me without any damage in transit.

Flashlight is the way it is, but roughly, what I ordered - I got, I think; everything working properly*, so - for now about the TMart I can say only the best…

*ATM i still haven’t any 18500 batteries (shame on me)… :frowning: … I’m waiting… :stuck_out_tongue: … so i put inside one of my 14500, from stock, improvise contacts, just to prove it, and all is fine… anyhow, looks like good invested $10.99 to me… :stuck_out_tongue:

I placed two orders with Tmart. Both came fast and were what I ordered. I will order from them again. They have been much better than DX.

I have gotten 3 shipments from Tmart in less than a week and all products (mcu, skyray king, and batteries have been in perfect condition.

Sorry to hear all above, actually a new batch of Z8 is about to come, it would be shipped in about two days from U.S warehouse instead of the way coming from HK, @weiser701, normally, The Sherry Ye would provide more accurate information for all members in BLF specially. I stay close to all you with the purpose of helping you sometimes and informing Sherry Ye the situation you are in as soon as possible.

Thanks for the reply. I was just a little disappointed it showed in stock at the US warehouse yet it obviously wasn’t. I received no update to inform me of such and only found out because I contacted Tmart myself. This is exactly what I dislike about some of the other Chinese shops. Otherwise I applaud your business. My first order went quite well and I even left plenty of positive feedback in response to that experience. Again, just frustrated it took two purchases to eventually find out it’s not even in stock. I’m just gonna go with a light from ebay and may try Tmart at a later date if I need something else.

Thanks for following up.

To the poster of this thread, how about editing the AVOID label off. IMHO it does not belong there. As it is now, everytime someone posts a good review, anyone not actually reading the thread only sees AVOID. Good service should be rewarded, bad service punished. I have had many good experiences, and I can see that there are many others also.

From the department of keeping it real:

Sherry Ye PM'd me about my HD2010 and offered an $8 credit. I graciously accepted.

resolutionFoy

Same here…… They ship quick and top flashlights ! But this is a US based Tmart…

Agreed. I see no reason for the AVOID label. When my first light arrived with a funky driver I was promptly offered a credit (I kind of eluded to it) and accepted. ANY vendor would have sold that light in that condition except the smaller USA-based sites (speaking as USA resident). Their customer service alone warrants the site positive standing.

UPDATE: Tmart has issued the refund and paypal has processed it already. They are very quick and reliable at issuing credit. You’d have to twist the arms of most other Chinese shops.

I SECOND that BIG TIME.

Removed the AVOID label, and make it PREFERRED!!!

Agreed here, too! I get pissed every time I see the avoid when I know how hard they have worked to improve their standing. They are now one of the better dealers out there.

+1 There is no way that Tmart should have an Avoid label!!! I think it’s the best company on here to order from and if something happens they will do what it takes to make you happy. I think that Louis and Sherry do an excellent job!!!

I couldn’t agree more. I’ve ordered many times over the last 1.5 years, and had great service not to mention super fast shipping. There are plenty of worse dealers out there; from what I can tell, Manafont has fallen out of favor but still is a preferred vendor.

Tmart is a very good company. I bought twice from them. My lights were shipped out on the same day or the next. The items I received was top notch. UltraFire G4-MCU became my 2nd favorite light just after ZL SC600. It is fairly bright, nice beam, excellent throw, and NO PWM. And it was only $12.
I like Tmart. No long waiting. Good.

I sure hope you are seeing all this, Sb. They have long since cleaned up their act and need to have “Avoid” removed from this thread title. Those of us who use them regularly know better than those who don’t and we feel they need a “Recommended” label.

+1 Agree completely!

Has anyone ever tried to contact their live support? You connect with someone INSTANTLY. The communication barrier sometimes gets in the way a little, but that’s expected. Sherry Ye even followed up on one of my chats HERE on this forum. It’s not like they only sell flashlights. How many other forums are they tracking? That, along with fast shipping from a US warehouse, and you have a much improved etailer.