Rating: Dealextreme.com

Yes, this has been the problem mix of christmas + chinese new year.

Understand that DX is the shop with more customers in the world. So imagine the huge amount of orders, cancelations, tickets etc...

Also their suppliers....

Well after almost 1 month, I received this email this morning.

"Dear customer

We sincerely apologize for the latest delay on responding CSE Tickets ,as the new year and Chinese spring festival holiday,we have backlog lots of email .


Due to the unstable market,apologies that your product 50512 is temporarily unavailable from our warehouse.
Would you like to login our website to research other similar items instead of the pending items as shipment ?if available,please kindly tell me the item sku number you picked.
Thanks for your understanding !

Best regards,
lina

It's too bad they have such a huge selection of items because their service is horrendous. On top of that, the website still isn't updated showing that the item is out of stock. Reminds me of Wal Mart.

i never purchase one, but my claseemate said that they really have a bad delivery system(maybe sth look like reasonable ). and they will never make a refund when you get sth in a big price,oppositely,they would reship you a new one if they think it‘s also have a good net profit.

Got an update. They said the item will ship in 2 - 3 days. How long do you guys guesstimate it will take to get from DX warehouse to Texas?

Placed an order for some batteries on Jan 18. They "Shipped" on the 26th. Origin/post/dispatch/Portee has not changed since Jan 29

Glad I dont have a pressing need at the moment. One heck of a price though

before xmas. lol

seriously though its not all dx fault. the hong kong PO collapsed and mail got delayed/ lost. Check out any big hong kong ebay seller they all get negative feedback in dec/ january/feb due to postal delays.

my issues with dx are about false advertising, wrong photo's, wrong/ broken products/ poor customer service no quality control etc...................

I'm relieved. At least you think it's this year. LOL

Yes, we must think positively :P

Agreed!

I think it will get there in 3-4 weeks. Wink

woohoo!! They partially shipped an order I made on Jan 27th! And with a tracking number. I hope the other two thirds of the order will also get a tracking number... (It deserves one on its own - more than 15$. The partial shipment is for about 6$ and got a tracking number. Strange.)

I placed an order last sunday and today is packaging!

It's because they like you.

They must. I placed my order Jan 19th and I still have no shipping notice. My I can convince Fran82 to place my orders. LOL

Most of my around 30 order with this people went reasonably fast no problems , one or two item each usually no popular stuff...in average 20 days after the order i got it ...

For what I dislike them intensely is for that 'in stock' scam were you order something and two or three weeks later notice the lack of the good...the new arrivals is plenty of those 'deals' beside the countless skus marked available when for many months are not...

My order list has four items since December only one shipped three 'order received', one the XR-E R2 replacement because the 'defective...' claim I made some days ago.

As appear they don't have the Uniquefire G10 , nobody got it, in the past when bought my first SSC P7 in a similar situation I fix it choosing another flashlight a bit dearer but today my wish list there is empty...also getting the PP refund is not nice since it stay in a bank/CC's limbo and nobody here know how to get it...

DX is the worst of all. Just cancelled my order and they sent me an email stating your refund is successful - your refund has been sent to your payment account.

That's BS ain't it. My paypal account is still sitting at 0.

PayPal may have already refunded it to your credit card.

That's how it worked for me, anyway.

I use bank acc, cc as secondary option. But it should show on your paypal statement/balance.

Yes, it shows as "refunded".

That's why i dislike shopping with DX. I just love the way how MF handles it. Usually the goods are dispatched the next day or even the same day. I got spoiled!