Wallbuys -Where Is My Order At - Update: Order Received - Missing Laser - Cherry Is Sending Me One

How can the quality cheap and fast come together?

I am sure it is not a scam as they are based in hk, whose law is strict.

ILF,
I’m sure you have ordered stuff from China before right? Why are you freaking out? This is how it works from every China seller.

Just order your stuff and forget about it for 3 weeks. After that, you can start looking for it but there is no point in getting excited about anything.

I just got my first order from Fastech the other day. It almost a month to get one little pocket knife. It’s a slow time for shipping.

Why did you place another order on the second sale when you were not happy about the Xmas sale?

I made a $160 order on their second sale but decided not to go through with it. I said I wouldn’t then I got suckered in by some good prices. I had the email telling me to pay but after all the rubbish that is going on I don’t want to.

They can go blow.

Oh I know it is terrible service and I knew it was a gamble when I made the purchase. Never in 100 years would I have bought from that sale from wallbuys and have expected fastech service. That’d be silly. However yes, 2 weeks to get it out of HK is brutal and frustrating.

Waiting on Gords package from over the big pond. I’ve been in logistics gor 15 years now. It’s amazing to me that things make it state to state , let alone from country to country. Weather, Holidays, Mechanical issues, clerical errors. These all have profound effevts on delivery times. Once it leaves the seller they have no control. I understand the frustration. Being rude to customer service serves no real purpose. Besides pay pal has got your back. No reason to stress about it….

Dale, me and Gary have been watching the postman like a hawk for the last two days, it was seven days yesterday…. This is our feeling :-

Sorry buddy, its on its way though. :bigsmile:

I completely understand… My wife had to stop me from mugging the UPS man.

Sounds like Manafont, when I first ordered my 4 packages “shipped”, but sat in China for almost 2 weeks. I finally contacted them and asked if they were shipped or awaiting shipment. They said awaiting shipment. Makes you wonder.

+1 on the frustration waiting for my goods too.

Normally, I order and (try to) forget, knowing these shipments take weeks. But all the chatter here and my genuine excitement about my new toys has got me checking USPS tracking&confirm daily. It's driving me nuts waiting, but this is the game with budget lights from China. Always has been. Always will be.

Now that my first WB order has finally hit the USPS site, I've selected to be notified by email with updates so I don't have to keep going online.

Nobody supports them, they are just a new company and during their “crazypromotions” they received large number of orders and it is difficult for them to handle it all.

I don’t like their inconsistent customer service too but please let’s be honest this was an unmatched promotion, no company - store ever did something like “50% off”. I have never seen such a thing! (I think they sold at loss)

So I will just wait with patience as they said in the forum many times…

I didn’t place another order? Where do you come up with that idea?

They couldn’t give stuff away to me for me to place an order again with them.

My last three orders from FourSevens each took three weeks from Atlanta to Alberta, despite being shipped literally within hours of my orders being placed. In fact one order from I-O in China, placed at the same time, actually beat the FourSevens order by a couple of days. A battery order from a well known banner advertiser here was 28 days until it was shipped (according to the post mark), and 42 days total until arriving here. The difference is, I-O is a stocking dealer while the battery order was from a drop shipper. I no longer order from drop shippers if I catch on that that’s what they are.

The Wallbuys stuff may arrive in a month or so, and it may not. If you want extreme ‘cheap’ I think you have to accept corresponding risk and nuisance. I’m betting it shows up after a while. You can’t expect Walmart service at half of Walmart prices. If you look at the bottom of the Wallbuys page, they even offer to set YOU up as a drop/drop shipper, to make the supply chain even longer! Chances are some of the stuff you ordered isn’t even manufactured yet, and it’ll have to pass through half a dozen hands (each making 0.1% profit) before it gets on the road to you.

Walmart is way easier on the blood pressure…… :wink: . Just buy a Maglite, and if it doesn’t work, take it back.

I almost like it when what I ordered takes ages to arrive so I’m surprised when it’s finally there :slight_smile:

I know what you mean, it’s like a gift from your past self. :slight_smile:

I had really great luck on my first Wallbuys order so I’ll be curious how this second one turns out. I wouldn’t be surprised if it takes longer since I ordered more items this time.

I have this mental image of some poor bugger sitting there with a hammer in one hand and the front fender off a ’71 Buick in the other, trying to beat it into flashlights to fill these orders……and everybody bitching at him because he wanted to stop to eat.

Well again I’m not ranting on my part. Nor am I on any medication. But to place an order with any company regardless of who it was at Christmas time, and that same company you placed it with tells you your order has been shipped on Dec 31, and you later find out that it isn’t going out until Jan 11; well if you as a customer think this is ok in my opinion you need your head examined.

Cherry told me via email last nite that my order would go out today.

Now again they will not get anymore of my business. If you guys want to tolerate or reward this type customer service which is full of deceit, then order away.

I’ll take my money and business elsewhere.

They are on my do not buy list.

sorry guys… but i’m on ILF side… for those of you who got their package from their Christmas sale. is either you order very small amount or you just get lucky through their “lottery” system.
but for some of us who buy a lot of stuffs and not knowing if it was shipped or not can be frustrating.
of course i know i’m protected by paypal,so i’m not worry about getting refund but who wants to order and not get their stuffs?

yes… the company has no control of the packages after it was being shipped by the shipping company.
BUT… at least they have to know exactly when the orders leaves the warehouse.

electronic shipping info is just a marketing tool to show the customer that the packaged was being shipped.
it’s a way to buy few days of preparing, a lot of ebay seller do that to boost their rating as a fast shipper.
but to keep it as more than 2 weeks IT IS unacceptable. it’s either you have the goods or you don’t.

i worked for shipping company before and we send packages overseas everyday…
it a very routine task …drivers collect the packages… then bring it to the warehouse, then the warehouse guys collect the items and scan it into the computer and then give it to shipping dept. and then those guys packed the the packages and separate them into different compartments according to which country it’s going for.
and those orders that didn’t get process it will be ship the next day.
yes, during holiday it’s very busy…but it will never takes more than 3 days TOP!,

unless wallbuys only have 2 or 3 people working for the company, i don’t see why they need to take more than 2 weeks to ship the packages.
hmm… come to think of it, the only customer service they have is Cherry…does anyone else ever chat or email with other than cherry?
i’m not trying to bash or smear the company… i’m very grateful for their 50% off promotion.

i’m just telling it like it is and let other people in BLF learn from my experience with wallbuys.
and give them heads up about the drama.
and if they still wants to take the chance… then it’s up to them as they already know what’s to expect. :slight_smile:

Ditto!

If you guys want to still order from Wallbuys, by all means eat your heart out.

It was a good sell. But the service after the sell keeps me from wanting to reward them or their company. I won’t.