No excuse at all for lying about the shipping. Waiting is expected but don't tell anyone it shipped then not ship it until 16 days later. Add in the fact that he paid $30 extra for DHL which should take only 5 days to get to him is utterly inexcusable.
If I pay extra for fast DHL shipping I don't want to see someone else (who bought the same time I did and was shipped regular HKP) get their order days before my DHL order even left them. I'd be flipping mad if I was ILF and anyone who tells him to just relax must already be stoned on qualudes.
There’s an old line from the movie Cool Hand Luke that keeps running through my mind as I read this…“What we have here is a failure to communicate…”
We have western buyers and Chinese sellers and manufacturers. Not only is there a language barrier, but there is a cultural barrier and a total lack of understanding between the two. Having worked in the east (and the middle east), and standing at arms length from this, I find the whole situation hilarious….the westerners have no idea how puzzling (and indeed offensive) their demands and expectations are to the easterners.
You might as well get angry and shout at your cat to go and fetch your newspaper right this minute! - no matter how much commotion you make it isn’t going to happen, and you’re the only one whose blood pressure is going to go up….and with each shout, the cats willingness to meet your expectations diminishes.
I’m getting nothing but chuckles out of this whole hullaballoo… :bigsmile:
Well actually I didn’t pay for extra fast shipping. But my point was about the Dec 31st shipping date that they told me. And then Cherry telling me to more or less relax and that order will ship today. I wonder how many more people they did this way.
Q1225127619
Created on 12/25/2012 12:51:24 PM
System
12/25/2012 12:51:24 PMInstant Order ReceivedOrder has been received. Order appears to be paid. Please check transaction records before shipment.
paul
12/25/2012 1:15:16 PMCollecting Products NowProcessing.
system
12/29/2012 3:36:30 PMPackage Shipped[Tracking # Added: RC146236045HK ]
Order List
SKU Quantity $ Price - Remarks
–88881$0.0001$0.0053191$31.45Magnetic dimming series Archon M60XL CREE XM-L LED 800Lm waterproof flashlight torch54183$3.86XTAR 18650/18700 2600mAh Sanyo cell rechargeable Protected Li-ion Battery 54281$12.52NiteCore JETBeam i4 Intellicharge Li-ion/Ni-MH / Ni-Cd battery charger 55891$13.06SMALL SUN ZY-T13 CREE XM-L T6 LED 1200LM 5 Modes high power Flashlight(2X18650) Black59551$17.95HJ-A83 200mW Green Laser Pointer –Black
And actually now it says it was shipped on the Dec 29 going by what their website says.
i did paid that $30 extra shipping fee
to hear some others from the forum got theirs stuffs already while mine is not being shipped yet…
it’s kinda hard to swallow S)
I think, in the last month, we have seen the best and worse of Chinese mail order start ups, we have fasttech, who bend over backwards for us, basically allowed us to demand what they stock and got us back by shipping fast for a cheap price. They are honest, communicative, prepared to listen and resolve issues. Everything you could want.
What put me off wallbuys was the amount of posts that suddenly appeared pimping for business. I didn’t take advantage and looking at brads list, I wish I’d ordered an i4 at that price.
Wallbuys does though seem to be epitomizing all that is bad in on-line shopping - poor dispatch times, lying to customers, poor communication.
Brad and daylighter, I see your points. All I can suggest is, at least you already have some awesome toys to play with… :bigsmile:
I am though very glad I just stuck with fasttech, intloutdoor and Cngq for my Christmas splurge.
Does “processed through” mean that the package has left the Hong Kong facility for America?
RC146236045HK
Processed Through Sort Facility
January 11, 2013, 8:32 am
HONG KONG, HONG KONG
Registered Mail™
Origin Post is Preparing Shipment
Acceptance
January 08, 2013, 6:00 pm
HONG KONG
apparently there is only three of us that were lied to. a thank you to those who did make me laugh though. i also work for a very large shipping company and as bad as we are, we are still the best there is,IMO. geuss i’m spoiled.
Do you know what it means when Hong Kong says that it has “Processed Through Sort Facility” does that mean that it is on it’s way to the destination country?
i’ve received 2 of 3 orders placed during wallbuys christmas sale (each was uft20). third order is another, plus meter, headlamp and something i don’t remember lol
DayLighter, I just called USPS, and she said that “Processed Through ” means that it has left that facility, that they are finished with it, that it is “through” that stage of processing.
She also said something that some here have mentioned, that sometimes the item doesn’t get scanned again and just shows up at your door, or local post office, having skipped a tracking stage on the internet.
There are two ways to look at life, the way things are and the way things ought to be. If you look at the reality of the situation and accept that, there is no need for stress.
Anyone who orders from a relatively unknown small Chinese seller and expects their items to be at their house in two weeks is an idiot. An idiot I say!
You got 50% off and we crashed their servers by inundating them with probably more orders than they have ever seen. On top of that, it was the busy Xmas shipping season.
I ordered a knife from Fastech at the beginning of Dec. Just got it the other day. Fastech is supposed to ship stuff out fast. Ifnthey shipped it out when they said which was within 2 days of my order, that means, all the extra time was not even their fault.
I think the main problem is you actually trust and believe in the tracking numbers and shipping info they give you. Don’t pay any attention to that. Just wait a month and then start checking into it. Getting all stressed after a few days just doesn’t make sense.
i was told from cherry that they use a third part logistics company to get the packages to hong kong post.
so maybe wallbuys have left the packages to the logistics company, the logistics company didn’t drive straight to hong kong post (don’t know where wallbuys are situated, maybe the packages need to go through some logistics terminal), then came 4 days around new years where nothing happened.
then the logistics company took the goods to hong kong post, where they needed a couple of days of processing time to get the goods into their system.
so maybe wallbuys doesn’t scam us, and tell us the truth. but due to their bad english in general, and bad understanding of communications with westerners, a lot of you guys are upset…
so ILK, maybe wallbuys dispatched your goods as their website says, and now when cherry tells you to relax, she means it’ll be sent from hong kong to USA now after all the extra handling time from dispatch from wallbuys, until it actually leaves for USA.
(or else i’m just too used to waiting for a while nowadays, and my habit of thinking good about other people’s intentions makes me stupid. if they don’t outright lie to people, this feels like a possible explanation to the situation)
