Describe your Wallbuys Xmas Sale Buying Experience Here

So far I’m happy. They had a rough start, that’s for sure. I personally think they don’t deserve all of the flak they are getting, considering what I believe was an inundation of orders right around Christmas. Other than a few mix-ups with shipping, they seem to have delivered everything everyone ordered. They are also responding to complaints it seems.
I give them a B+. I’ve only received one order so far, but it was exactly what I ordered, and it arrived in 20 days with New Years in between (easily comparable to DX).

Now they want our advise on flashlight products to list. This isn’t a fly-by-night operation, they want to succeed. If I know the BLF crowd, constructive advise is something we can definitely provide.

Recieved both shipments this week from the Xmas sale, 2x 3led bike lights and 2 nitecore chargers , best price ever, Thankyou WALLBUYS :party:

I will come again

Well why don’t you tell me where my order is at right now.

RC146236045HK

Your Item’s Status
Your item has been processed through a sort facility in HONG KONG, HONG KONG at 8:32 am on January 11, 2013.

Still nothing showing.

I could of placed an order 2 weeks after your Christmas sale with FastTech and I probably would have had it about by now. You need to follow in their footsteps.

I can’t recommend your company to anyone unless they love super slow service.

Just got my Fenix HL21 I ordered during the Christmas sale. Packed with some foam pieces inside and envelope with lots of tape. Everything is in good shape and works well. My tracking info had 4 steps on USPS - Accepted in HK, processed through HK, arrival at destination unit, and delivered. Thanks for the promotion Wallbuys. I would have never tried this light otherwise.

i’ve received both my orders now!

unfortunately one got stuck at customs, and i had to pay some extra tax for it, another $35 for my $97,5 order :frowning:
My $133 order rrived without any trouble though :smiley:

after some trouble with tracking, and some waiting, i’m at last very pleased with this!
without this crazy promotion, i wouldn’t own neither a small sun zy-t13, a sunwayman r20a + r01a, nor a xm-l xeno 03. also i’ve got two nice chargers (i4 + wp2 II), some batteries, and other nice lights!
for the price i paid, i’m very happy!

Finally got my order to day. One month later. Merry Christmas.
Wallbuys done very well on the packaging.
Nice lux meter for the price I paid.
The one thing that was a big surprise was the Olight i3 EOS that I gave $10.16 for.
The light I received was the Olight i3s EOS like this one.
This light is a little nicer than my upgrade i3 EOS 3modes. It uses the new XP-G2 emitter. It came in a nice black Olight box with a battery and extra orings like this one.
It has 4 modes starts in med and goes to high then a moonlight mode. This Moonlight mode is very nice for those times when you need just enough light to see by. Now here’s the best part, the strobe mode is hidden from regular operation. You have to cycle through med, low, and high twice within a few seconds and it will switch to strobe. Once you switch modes again or turn the light off strobe is gone until you cycle the modes twice again. Very well thought out UI. Nice light and I love my Christmas present.
The only compliant I have is it takes too long to receive the items. If Wallbuys could improve on the shipping times I would not have a compliant. Thanks for the sale Wallbuys. :slight_smile:

I’m still waiting for my Small Sun ZY-T13 and 3 XTAR 18650 batteries, 2 separate orders and no tracking. I PMed wallbuys and the best they can do is give me a refund. I have a feeling they didn’t ship out all the orders to save money. What a waste of time!

If the orders were over 15$ it gets free tracking, below you can add tracking seperately for 1.5$, if you haven’t done this you cant blame someone else.
For me a refund is more than fine, it could be that you have scammed them and want products for free. This is just goodwill from them.
Take the refund and never order again.

Have you checked your address, post office and so on?

I have been working with Cherry, they say they shipped it January 1, but I have never seen it. It was only $9.95, but I would liked to have had it. Anyways, they said they would refund the money if I did not receive it by the 28th of Feb., so we will see…

They are used to make things more complicated than they should be.
Not sure why they do it.
I am still waiting on some dollars refund, first they said that I get a refund than they said I get a gift card then they said I can order something through mail and get the money discounted from them. Very complicated and without result so far.

I am a very patient so we wil see if someday they finally refund me some bucks.

I had exactly the same except 2 XTARs.

Got refunds after I filed Disputes with Paypal.

That’s my exact suspicion, too.

Isn’t it???!!!

Feb. 28 for an Xmas order? More than 2 months?

If you are referring to this:

Can you show you shipped the ones without tracking numbers?

(As I said in the other thread, why don’t you Wallbuys get lost???!!!)

“I have NEVER been able to track anything via the tracking numbers ANY Chinese vendor gave me.”

Are you on dope?

Isn’t that magnanimous of Wallbuys returning your money!

Do you have any proof that Wallbuys actually shipped out the ones not delivered?

Can Wallbuys show the ones without the tracking numbers got actually shipped out?

Also:

“I have NEVER been able to track anything via the tracking numbers ANY Chinese vendor gave me.”

“It’s never worked for me, either.”
“The Chinese tracking never did show much of anything.”

(As I said in the other thread, why don’t you Wallbuys get lost???!!!)

Look Columbo…this isn’t CSI.

This is just plain rude. Don’t you understand that WB uses google translator or some such other app to communicate? Many times their message gets lost in the translation, and your petulant insults do not help.

I have ordered from most of the Chinese companies, the vast majority have arrived without tracking. There seems to be a higher than normal proportion of orders not arriving from Wallbuys. I think there is a lot of stuff you are simply not shipping!

I will give you some free advise! Start acting like a serious business or you will find it hard to keep trading. People are not stupid here, they will see right through the lies your company keeps spouting.

Marc.

As I said before if you don’t get an untracked order, it’s word against word.
And I am sure that if you send big numbers of packages you always have to calculate some lost in. The procedure to wait a bit longer to get sure is normal, I had these some times with other vendors. If it finally not arrives and they refund you, you have to be glad. I can understand your point I got the t13 and the xtar batteries and it was a great deal.

I got my refund yesterday, the result was great but the way to it wasn’t. I think that CS through email is not optimal. The most vendors have ticket systems. In such systems it is easier to have the overview.

So my 3 Christmas orders went out very good, my other 5 orders too. I had some with tracking and others without, no problem so far.
If you can’t track your package someone here can help you(PM me), for me it works almost every time.

Shipping time is more than okay for me as my DX orders take forever to come here, most items from there take 10 days until they even ship.

[Emphasized]
+1