FastTech ships blazingly fast..............................

It’s blatant protectionism, in my opinion. Just a way of getting around free trade agreements. As if you could even buy the stuff that you want in your local retail stores!

One of the major retail chain owners (Gerry Harvey) here in Au keeps complaining about our high import limit before GST, (it’s $1000, then after that, you get charged 10%) claiming it’s sending him broke. Well, he’s got a racing stable with numerous horses, several mansions, and sells overpriced junk!

I wouldn’t mind paying GST on my online purchases one little bit. Example, last week I got a Fluke 179 online, cost me $290 delivered. Locally, it costs $495. What are you going to do? I would happily pay the GST, and still buy online. That meter would have cost me $309 if I’d had to pay the tax. Retailers need to get with the program, and realise that consumers are now much more informed than they used to be.

And don’t get me started on books - we’ve been gouged on these like everything else for years - they’re half the price from bookdepository.co.uk - and that’s including shipping from the other side of the world. Something’s not right somewhere…

Signed, grumpy didge |(

Item arrived to my country 15th January, spent 5(!!!) days at customs, was freed from customs yesterday and received at post office today, 21st January.
So, subtract those 9(!!!) days that my item spent in HK post it would be pretty fast shipping, lets say 2 days at HK post office means I could have received my item week ago or maybe sooner given that there were two holidays(saturday and sunday) during 5 day period that my item spent at customs…
I paid for registered, not happy this time, 17 days in transit, wasnt worth paying premium IMO.

My Paypal account says I payed for my order at: thu. 17. jan. 2013 12:46:45 GMT-08:00
Still waiting for order to ship…

Wallbuys was faster than that on their last sale…

Well,I ordered few items on 18.02. and they aren’t shipped yet.Anyone else has similar problem?Also,customer service doesn’t work at all(error message:“The page isn’t redirecting properly”).

I´ve also ordered during the end of the holidays and I searched this thread because I wanted to ask the same as led4power.

No shipping email yet : (

I ordered some things on 15th and 17th both got shipped immediately(one or two days), but i have just ordered things which were in stock.
On some items there is a note that the supplier has holidays until 22th.
By the way i have an DX order pending since some days…

My DX orders took 4 weeks to get shipped and another ~6 to arrive…

Have you tried a different browser? Opera (12.14) doesn’t work for certain things with me. The dreaded IE works fine.

And I do seem to remember a few days lag between order and a ship notification the last I got stuff. However, it arrived pretty quickly after that.

It was their CNY celebration time, try browsers like Mozilla or IE, perhaps youre using Chrome?
I had few pages not working because of Chrome.
Anyway, good luck receiving in time ;)!

I’m using Mozilla.

Orders I have placed from Fasttech and days they used to arrive:
27
22
23
14
17
12
16 - days for my last order, which arrived today. :slight_smile:

So far I don’t have the impression that packages with tracking gets to me faster…
The three fastest packages have been smaller orders without tracking.
The slowest package arrived late since Fasttech used a couple of days, and HK was extremely slow…
Usually they are fast to ship, 1-3 days working days.

I have recognized this too, some untracked packages came so fast i couldnt believe it was here, sometimes 10 days faster than another order. I would really like to know the routes of HK post…

I made seven purchases Fasttech. All have come in less than 20 days to Spain, some came in just 12 days. I was not used to this quickly.

My last order to the UK took 10 days from ordering.
2 days ago I ordered a battery charger, it was posted the day after order was placed.
I must say despite a problem, Jasmine from f/t has been awsome in both keeping me informed and sorting things out, very fairly, the kind of service I value above prices.
tabs

My last order arrived yesterday. It took 22 days.

Yep, my order placed on the 19th still hasn’t shipped. Yesterday I opened a ticket to ask a couple questions about it. Still no response there.

PS - one of those questions was whether they could include Fujik on the BLF discounts. I don’t care if I get the discount on this order (already payed anyhow) but I think future orders should benefit from it. Don’t you agree?

UPDATE:
Received a response to my ticket today. My order is indeed waiting for another item and will be shipped promptly. Also, they suggested use of the coupon code TENOFF for the Fujik. Not sure what, if anything, else that might work for.

After reading through all the posts it has me wondering if the packages that are not tracked always get through faster. I could see how it would make sense, for something to be tracked it probably has to queue up a bunch more times: first to get the barcode with number assigned, then at each location it has to get into the line and get scanned again, whereas the other items just probably get dropped straight off the conveyor into bins that are sorted for destinations. I would think perhaps as well then items that are not tracked may also sail through customs a lot faster because generally customs knows they are lower value items and less chance to incur taxes and duties.

Today I made another fasttech order and:

3,5 hours from payment to shipment.Nice.

i have ordered dozens of items and no problems so far . Theres someone at the top at fasttech who is one smart cookie and knows customer service. Looking at the level of english skills these guys have ,I feel these guys are probably north americans of chinese origin who have open up business these . all communication probably comes from their "office" in a western country?? just my 2c theary

I agree, I've wondered if Jasmine and perhaps Kyle are in the US (at the Florida location?). They've got a good thing going!

-Garry