Yep, my order placed on the 19th still hasn’t shipped. Yesterday I opened a ticket to ask a couple questions about it. Still no response there.
PS - one of those questions was whether they could include Fujik on the BLF discounts. I don’t care if I get the discount on this order (already payed anyhow) but I think future orders should benefit from it. Don’t you agree?
UPDATE:
Received a response to my ticket today. My order is indeed waiting for another item and will be shipped promptly. Also, they suggested use of the coupon code TENOFF for the Fujik. Not sure what, if anything, else that might work for.
After reading through all the posts it has me wondering if the packages that are not tracked always get through faster. I could see how it would make sense, for something to be tracked it probably has to queue up a bunch more times: first to get the barcode with number assigned, then at each location it has to get into the line and get scanned again, whereas the other items just probably get dropped straight off the conveyor into bins that are sorted for destinations. I would think perhaps as well then items that are not tracked may also sail through customs a lot faster because generally customs knows they are lower value items and less chance to incur taxes and duties.
i have ordered dozens of items and no problems so far . Theres someone at the top at fasttech who is one smart cookie and knows customer service. Looking at the level of english skills these guys have ,I feel these guys are probably north americans of chinese origin who have open up business these . all communication probably comes from their "office" in a western country?? just my 2c theary
Ordered a few things very late on 18th (UK time). Sent 20th - effectively the day after they got the order. Arrived today 26th. Pretty amazing really - my fastest shipment yet from any Chinese supplier.
Above I posted the numbers of days my FastTech packages have used from shipping to they arrived.
Today I got a my 8. package from them. It arrived in 9 DAYS! That is a personal best from a Chines supplier. It was also with tracking.
I ordered the Nitecore P25 today (February 26), so I will see how fast it gets to the east coast of the United States and let folks know.
I have now placed a few orders with them. Some seem to move out from there pretty quickly, whereas others seem to sit for awhile. My wife is happy with her golden Sky Ray King so I ordered another last week for my son.
The BLF 5% off is a good incentive, and their prices on Nitecore are better than anything I have found…
The order last week for my son’s King has no tracking update for a few days.
This is an interesting thread and I like that people update it. Thanks!
At the moment I have to muck around to get the discount. They want send me a credit to my paypal account. We will see.
Anybody else this experience? or I am just to stupid to apply this discount at the right time and right place during the order process?
Yes they do ship fast. So fast that I wasn’t able to correct the mistake in the shipping address that I gave them before the package was shipped. My bad. I ordered it one night and tried to correct the mistake that I found the next morning, but it had already shipped.
My first order was really fast, and it looks like my current order is going to be as fast or faster, but the rest are average to above average. That isn't exactly their fault though. They get it out their door quick.
It’s a Mini-01 $13.34 is a darn good price. Now it says departed sort facility 3/26. The first time thru it said SF ISC on the second time it just says SF sort facility. Weird.