Hey guys, Ric is trustworthy right? Hes not going to take my money and run is he? He told me to send the money to the paypal account hkrs0512@gmail.com yesterday. I hope he will contact me today because before I sent him the payment he was responding to my emails quite fast.
I’ve dealt with him several times now. I would trust doing what you just did for sure.
And if not, paypal has your back for 45 days.
You think paypal will? Because I didn’t officially buy through his store… but I did select that I’m paying for goods and wrote the goods in the comment. Also I have the emails he sent me about the transaction.
I think we will know tonight EST since its still the middle of the night/early morning in China.
I have an email or two plus an order in with Ric. I haven’t heard from him in a while… I’ll wait. So far he has always replied eventually.
When did you send him the money for your orders?
Last week. This is my $50 coupon order, I paid $9 remainder. Not sure what the holdup is, as I have not got responses in that time.
That really sucks, Ric was emailing me yesterday when I had questions. Maybe try to email him again?
Yes paypal has your back for 45 days, even through personal transactions.
That’s why when you choose “goods” it takes a percentage off the seller.
I sent one this morning or last night, I forget. Emailing Ric has been hit-or-miss for me so far. Sometimes I get a response the next day, sometimes not at all. Based on everyone else’s reports of great service, that surprised me.
I got my BTU today it came FedEx even though I asked him to send it through regular mail and he agreed. He even tossed in a free DRY driver because shipping was cheaper with regular mail. Oh well if FedEx tries to send me a bill I will tell them to send it to Ric. I didn’t contract with them in any way at all.
I will say that it’s a heck of a light. It is HEAVY. I can absolutely see using the lanyard as a handle if I’m walking a long way. I got the CW with the U2’s for $120. I talked him into a $20 store credit. I bought a Black XIAOZHI NW and a 16340 TF flame for the $20 credit plus the free Dry driver and 3-5 day shipping. So really the BTU was only $95 with free expedited shipping.
I am 100% satisfied.
Ps. I also paid with the paypal e-mail and had no problems.
How long did he take to send you the invoice once you sent him the money?
Seems like you got a great deal! What do you think about the light’s performance and build quality?
Congrats on your BTU 18sixfifty, it’s an excellent light. My second order contains a Xiaozhi as well as a Balder SE-1… too bad it has sat idle for this long though… 
For those concerned about their orders, I looked back at the emails:
Mar 3 - Order placed. Could not apply coupon code, so placed order without paying
Mar 3 - Using the send message system on the order page, sent a message indicating I wanted to use the coupon on this order (EDIT, forgot this)
Mar 4 - Email from CNQG asking about unpaid order.
Mar 4 - I Replied asking how to apply coupon code
Mar 7 - I replied again to follow up. (double-checked; accidentally replied to myself; Doh!)
Mar 11 - Email from Ric indicating the order has coupon applied, I can pay balance now and email him when I have paid.
Mar 11 - Balance paid via Paypal, email sent to Ric.
Mar 18 - Email sent to Ric asking for a status update.
So far, no update via email or on the FFL web site.
I’m disappointed in the response times, especially as others are getting quick responses all the while. I’m at a loss to understand it.
For me, the key to great service is responding in a timely fashion. Even if it’s just to say, “sorry I’ve been away”, “waiting on SKU XXXX”, “My dog ate it”, whatever. It’s the response time that tells me someone is serious about their business. Looking at the CNQG rating thread (could not find a FFL thread), one of the negatives is “Reports of poor communication with buyers”. I think this fits into that category.
Anyway, I’ll still wait as I have no other way to reach Ric (he has three different emails, kind of confusing). Actually, I have to wait; $50 of the $59 in this order is from my completed BTU order.
I didn’t get an invoice. He just sent the light. As far as build it’s a rock. Other than a smudge on the lens it was 100% perfect. It is very bright inside but I haven’t gotten to take it out in the dark yet.
I sent Ric another email last night EST and he emailed me back saying he would ship my order soon, then 3 hours later he said my order was shipped and that he would give me the tracking number soon. So thats good, I’m glad. But I wonder why he wouldn’t give me the tracking number right away.
Hello guys, have a question. Why is the battery holder like this in the picture below?
Thanks!
Nothing still for me… Which email address did you send it to?
Looks like your switch has broken off. A soldering iron and a few minutes will fix it.
Still no tracking information from him. I’m going to email him again to ask for it.
Ok, that’s the email I’ve been using, along with others. I’ll send another reply right now. See what happens…
The switch looks like a Omten Reverse Clicky that is sold $2 for 5. If I am not mistaken, they are rated for 1.5 amps. Wondering whether they are designed to take the high load that the BTU requires.
any thoughts?