BLF Edition ThruNite Saber 1A Group Buy - $19.99

BLF Special Edition Products
192

So I emailed them about my never ending flicker story…I think I have to solder a drop on the contact like someone mentioned here, but a light which is advertised as “durable Strong reliable” should light up without modifications….
The customer service has done nothing until now.

April 15th:
Hello,
I have received my light last week and it makes problems more often than i thought.
I had to clean the threads several times because it doesn’t lit up anymore. I thought it was healed after adjusting the negative spring but yesterday evening it flickered again… I am sad, this is a light I can’t trust.

My order number is:
Order #1….

With kind regards

………………………

I got this email two days later:
Hello customer,

We are so sorry for inconvenience caused!
could you let me know the details about the problem?then we will evaluate the light and report back the findings .
W’d like to resend new one for you.and we’ll improve our products.what do you think of this proposal?

Waiting for your reply.
………………………………………………………

So I emailed them the problems again, …wtf and thought they would send a new one. this was on April 17th

Hello,
I have mentioned the problems in my last mail, almost every time I use the light it flickers or doesn’t light up totally. When I clean the threads and everything it turns often on again but just now it doesn’t light up…this is a light I can’t trust.
Please resend a working light.

Kind regards

……………………………………

Yesterday I checked the account and no shipping confirmation or else so I wrote a short mail that I am waiting for reply
…….
This mail came today:
ok，we resend a new one today.
and could you return the original one later?
Best regards
Grace

Customer Service
ThruNite

……
i mailed them this message just right now, yep not to kind I know but I am really pissed off because I thought they would handle the situation

I don’t understand, where should I send the light to?
I won’t going to send the light back to china as it would cost more than I paid for the whole light.
I am sad that you have done nothing for the last week…seems the customer service is crap like the light.

Without kind regards

………………

Have I something missed in there mails? Never heard a single word of sending back or getting even an address?
This is far away from a satisfaction……especially if it is a common problem.

193

You don't send it back unless they provide you with a prepaid shipping label to ship it back with. I was talking with David, from Thrunite, on Monday about this whole issue. He told me he plans on replacing them but they will not have the BLF laser etching on them as they will be standard Saber 1A. Personally I think this is better for us because I am convinced that they will be better quality than the assorted randomness we all received with the "BLF Edition" of the light. I mentioned that I would just remove the pill from the new one and use it in the BLF head so I have a working special edition and he said nothing about returning the original.

If he plans on replacing the defective ones and wants them shipped back then he will have to have all the replacements relasered as it was the whole point of buying them. I still haven't heard anything from him about when he would ship out the replacement.

194

Well, Thrunite sure has exhibited an apathetic attitude towards the issues expounded upon in the beginning and has now seemingly addressed them albeit to a “senior” member like yourself JohnnyMac. I find that somewhat disturbing to say the least. Having to “drag out” a response from a business is a sign of less than stellar business practice IMO.

I’ve got mine working alright but still experience an occasional misfire due to the SLOPPY threading/contact issue. I think they should send all of us a new light and re-laser them too.

ETA: Or better yet like JM mentions…remove the pill from re-placement Saber and put it in existing lasered BLF head.

195

My BLF light still misfires and in high mode will sometimes flicker even when the head is snugged down and all contacts (incl. battery) just cleaned. The contact problems are worse than my T10, as that light misfires but once solidly “on” won’t then start to flicker when laid down on a table or moved around. I have received the same email regarding replacement, but no follow-up with shipping notification, no info about paying for shipping for the requested return to Illumination Supply, etc.

196

Why doesn’t Thrunite step up to the plate right here on Forum?
Seems like they are just ducking and hoping the problem will go away.
They know BLF’ers are pissed about these skeletons from their closet.

197

I just spoke with David a few minutes ago and he said that Thrunite will be replacing the defective BLF Sabers with new lights. If you haven't done so yet, or have already sent an email to their sales department, send an email to either service@thrunite.com or service@thrunite-store.com. I sent the email to both. He told me that they will ship out the replacements ASAP.

198

Thanks JohnnyMac :wink: Hope they follow through!

199

Just sent David at Thrunite my original order email receipt with order number and request for re-placement.

ETA: Thanks for the info JohnnyMac. Hope it goes through and they get replaced.

200

This is a welcome development especially as mine started playing up early this week.

I e-mailed yesterday with my order details and received this prompt reply.

[QUOTE]Hello customer,

Sorry for the inconvenience caused.we'll pay more attention.
and a new one will be send out as soon as we can.

Thanks

Best regards
Grace


[/QUOTE]

Thanks for sorting this out.

201

+1. Received ths speedy reply to my query. And now….the wait.

Hello customer,

Sorry for the inconvenience caused.we’ll pay more attention.
we’ll resend a new one for you as soon as we can,please kindly wait for it.

Thanks

Best regards
Grace

Customer Service

ThruNite
service@thrunite.com

Tel : + 86 755 268-51083
Fax : + 86 0755 268-06626
Skype ID : Grace1988514

202

Sorry to hear about the problems with some(how many?) of these lights. I have to say after using mine daily since I received it that it is a very nice light. The threads are tight and smooth, the fit of the pill is much better than my Mini 01, the knurling and anodizing are flawless and the beam is narrow with useable spill. The only improvement I would make is a more evenly spaced medium and I may swap in an XP-G2 R5 3D and even that will be simple due to how the emitter is installed.

203

i keep missing these deals…

204

IIRC they were banned from the forum for posting their sale threads in multiple forums instead of sticking to the Commercial Seller's Spot forum.

205

….but execution and/or QC undermined that. It’s interesting that several people have posted about having no trouble at all with their BLF Saber. Makes me wonder if the “BLF” printing went on lights from different batches.

I’ve gone over mine completely twice now: cleaned all contacts, made sure the pil is tight (it arrived loose), removed the tail spring and cleaned all contact points on spring and tube, tried different batteries, etc. It’s much better now, but I will still sometimes snug it down in “high” mode and the light will flicker or run dim. It’s hard to imagine that this is just a contact problem. And as I noted above, the head thread tolerances mean that the “misfires” of the original T10 are repeated here, which is a pain if you’ve turned the light off on “low” so you can turn it on again on “low” to check on your sleeping children and it skips to “medium”, which is very bright in a darkened room.

What a contrast to Rey’s “Bonny” that has been in my pocket for the past couple of days, working just fine (except for the faulty protection circuit on the batteries - but that’s not a reflection of the light’s quality).

206

I still think it’s the bottom contact spring that’s causing most of the issues. Since I bent the spring on my saber there have been no issues. I took a few pictures to try and show the problem.

Here’s the way I bent the end of the spring. Sorry for the blurry picture.

Here’s the bottom of the battery tube. I don’t know if you can see it here (kinda hard to take a picture down the tube) but there is a small step near the base where i think the spring was sitting and not making contact with the bare aluminum.

207

I have got my replacement today.
It works, the threads are clean, no sand, no lube but it is easy to operate and switches on every time without even thinking of a flicker.
The head has a BLF logo, the structure is a bit different on this one. The tail has a even sharper edge as the defective one but I can live with that.

I just have it for some hour but I have twisted it a million times and not even one problem orcurred. :bigsmile:

208

Me too… :_(

209

That is fantastic news! Was it shipped with a tracking number? I haven’t heard from them since they said one would ship out.

210

Reckon I must have been lucky as mine seemed ok straight from the off.

Beam is pretty good, rather cool, but not too much. Led is well centred and it seems to work as you’d expect.

That said I have mixed feelings on this torch. It doesn’t tailstand very well at all due to massive recesses in the tail. It has some really sharp edges on these tail recesses too.

The knurling is massively over aggressive and it feels like you are holding a file and makes your fingers/hands sore to hold and use the torch.

It has the nosiest threads I’ve ever heard on anything (even after lubing them). I wouldn’t say they are rough, but compared to my Tank007 EO9 which is silent and smooth in operation, this Thrunite makes one hell of a racket.

You also have to unscrew the head a long way to prevent the light flashing on, there seems to be a fair amount of play and slack in the threads that allows you to push the head down and activate the light. If you don’t unwind it far enough it’ll flash on and off in your pocket and of course lose your last mode memory setting to whatever it last flashed on with.

Overall mixed feelings….

Pros:

-output
-mode spacing
-beam profile
-tint
-well centred LED
-changes mode easily

Cons:

-horrible sharp edges on tail
-file like knurling that litterally sands you hands during use
-very noisy threads
-unwillingness to tail stand
-have to unscrew the head a long way to prevent accidental activation

211

Good to hear they are replacing them. Waiting for mine also.