DQG 18650 EDC--World's Smallest 18650 Flashlight

[luvlites]

@Firelight2

I think I rate him as one of the best dealers because of his decent prices, massive selection, and dependable service.

Other dealers are more proactive when it comes to providing updates however… but their selections of budget lights may not be as good.

So it’s acceptable to you that he doesn’t update us, even though he’s been logged in and we paid for well over 100 lights? Which is about how this has gone from day 1.

I don’t see that he has any competitive advantage unless he has a light nobody else does.

[Firelight2]

@luvlites

@Firelight2

I think I rate him as one of the best dealers because of his decent prices, massive selection, and dependable service.

Other dealers are more proactive when it comes to providing updates however… but their selections of budget lights may not be as good.

So it’s acceptable to you that he doesn’t update us, even though he’s been logged in and we paid for well over 100 lights? Which is about how this has gone from day 1.

I don’t see that he has any competitive advantage unless he has a light nobody else does.

And that is exactly the situation we have here…. he carries some lights nobody else has. Like the DQG 18650 everyone in this thread is so anxious to get.

[luvlites]

@Firelight2

And that is exactly the situation we have here…. he carries some lights nobody else has. Like the DQG 18650 everyone in this thread is so anxious to get.

Which doesn’t excuse the lack of updates.
Hopefully everyone will be just as excited when they receive their DQG 18650 because the communication’s been so lacking, nobody knows exactly what they’re getting.

[watkins]

@luvlites

@watkins

Stop worrying, Ric always pulls through.

Oh I’m not worried because if the light’s not in my hands on day 44 I’m filing a dispute.

@watkins

He’s one of the best dealers we have.

How do you figure? He’s been logging on, as recently as 40 minutes ago, and despite the fact that we’ve sent him well over $3,000 for these lights no update.

How does that compare to Bryan at Shiningbeam, Calvin at IS, Shane at Protactical, Stanley at Hkequipment, Jasmine at Fasttech, etc.?

Because of his history in partnership with the forum, the dry for example and bending to our requests around that. I’m not claiming Ric has the best communication skills of all sellers (still much better than most of the overseas retailers). He does however have one of the best records for development of lights around our wants and needs.

Fasttech isn’t all that clean, they have a totally faked Facebook like number by buying fake likes. And they don’t push custom manufacturing like Ric.

Feel free to open a claim, you’ll have the light before it gets to the dispute stage.

[sirockalot]

I understand why everybody is getting uptight over this. Ric REALLY has to keep us informed MUCH better then he has!

im sure he gave us all the tracking numbers to buy himself some time…. I know he will deliver, and there should be no reason to file any claims, but he really should communicate a little better.

no doubt he is a busy man, but that’s no excuse to not take one minute out of his day and post on this thread. that’s all it would take to put everybody at ease……

[Ric-CN]

(last Monday, 15th)
We noticed an occasional driver problem during our normal quality control procedures, The mode-changing is not so stable after hundreds of circle. Because of that, we decided to act and managed to call back all lights from the local courier.

It takes some time to re-build the driver. But problem finally fixed.

The lights is now equipped with new driver and re-sent Today. We tested one by one, It woks flawless and upgraded to HA III Anodising.
You can track it online soon.

Thanks
RIC

[ohaya]

@Ric-CN

(last Monday, 15th)
We noticed an occasional driver problem during our normal quality control procedures, The mode-changing is not so stable after hundreds of circle. Because of that, we decided to act and managed to call back all lights from the local courier.

It takes some time to re-build the driver. But problem finally fixed.

The lights is now equipped with new driver and re-sent Today. We tested one by one, It woks flawless and upgraded to HA III Anodising.
You can track it online soon.

Thanks
RIC

Hi,

Thank you VERY MUCH for updating us all!!

Jim

[southland]

I’ll get one when they go for $30 again. If the presale is over I think you should remove the presale price from the website.

[djozz]

It is a bit of a disappointment that a flashlight that I thought was sent and would arrive within a week suddenly appears to have withdrawn for a few weeks without sooner notice. I do appreciate however that apparant issues have been addressed, and that the lights have been resent now. Thanks again.

[Orion]

Thank you for the update. New driver & HAIII! But it’d have been better to keep us apprised of your mini-crisis btw discovery & recovery…

[tolight]

Thanks for the update! Better recall than ship back…

[Dale]

Has anyone received one of these yet? I am interested in ordering one but wanna use you guys as guinea pigs… LOL

[milkfat]

@Dale

Has anyone received one of these yet? I am interested in ordering one but wanna use you guys as guinea pigs… LOL

No. If you had read a few of the latest posts you would have discovered that the light has just now started shipping. The original shipment was recalled (before actually being shipped) due to some defects.

[Dale]

Didn’t you just tell me? Thanks

[Orion]

@infinitusequitas

Even for products shipping from China, 45 days from the time of order, is a reasonable amount of time to deliver. Opening a dispute does not equate to opening a claim. What it does do, is extend the window during which you can open a claim, so that you can work out the problem with the seller. Having been burned before (seller simply disappeared and over 60 days had passed), I find it best to protect myself, and open a dispute once 43-44 days have passed from the time of the order. During the past three years, of actively buying things from china, on a fairly regular basis (probably 300+ transactions), I have only had to open disputes half a dozen times, and of those only one had to be escalated to a claim. In that case, the seller also simply dissapeared, despite having had a stellar reputation previously. That said, if only 3-4 weeks from the time of the order passed, it’s far too early to panic.

Because of this product recall, a delivery delay will arise and Ric may soon face “technical” disputes over it. If I paid him April 5th and item was only shipped on April 26th, this adds 3 weeks to the whole process. Another product that I ordered took 33 days to ship from China and that was without any known delays. But PayPal only has a 45 day limit for disputes. So buyers beware…

[PewPew]

I actually forgot about this for a week, been having a lot going on. Hopefully shipping this time is for cereal, I could use a delivery to dampen the severe amount of saving I have opted to start doing.

[MosesM]

My tracking number just got updated to “Information Received” on Singpost today…doesn’t mean it’s en route, but it’s a step forward! :bigsmile:

[ohaya]

@MosesM

My tracking number just got updated to “Information Received” on Singpost today…doesn’t mean it’s en route, but it’s a step forward! :bigsmile:

Hi,

Thanks for the update. I just checked USPS.com, and my numbers still not working there, but then I went to singpost.com, and it says similar to yours:

RFXXXXXXXXXSG - 29-04-2013 INFORMATION RECEIVED
(This is not an acknowledgment of the physical receipt of the stated Registered Article)

[carmantl]

My tracking just updated on Singpost to “Despatched to overseas (Country code =US)”

[borstar_micke]

Mine updated to “Despatched…” too an hour ago, nice!