Is FastTech going SlowTech?

Same here.

“Squeaky wheel always gets the grease” :)!

I’ve often wondered what this Miami address is? I was guessing it is some sort of independent third party business that FT hires. So finally just now I decided to do some Google Sleuthing. Turns out that indeed is the case. FT uses this company to take care of the North AMerican returns.

It would appear your returned item has to sit in Miami for a long time before it gets consolidated and then resent to Hong Kong whereupon FT then can ascertain it has been returned. Probably better to send it directly back to Hong Kong if possible.

I wanted to return a light to them in Miami. It was their fault so they were willing to pay shipping costs, but only by surface transport and without tracking. They pointed out in an email that it would take a "long time" for it to arrive and that they would not give me my refund until they received it. Since there would be no tracking and they could always claim they never got it, I opted to keep the light and accept a discount.

I got HK mail with my last order (no flashlights; just vape/ecig hardware). I don’t know if it made any difference, but I paid an extra $0.58 on my order for USPS shipping (5-8 days).

Ordered on the 22nd of June, shipped the 24th, and I had it in my hands July 1st.

Yeah I’m currently going through that. The thing I don’t understand is- I uploaded a jpeg of the friggin receipt with tracking number and an estimated delivery date? They have the info why are they asking me for it?

I’ve had 100% bad experiences with Singpost. Over the last year, two packages shipped via singpost, two packages lost… Just asked FT to ship my package via HongKong mail. Lets hope she reads the message…

I know that this thread is about FT, but I concur about your IOS comment. I have an order with them in mid-June, and it’s now 7/3, and tracking is stuck at “Origin Post is Preparing Shipment” since 6/22 :(. They have a lot of stuff that I’d like to order, but their shipping takes a really long time.

I bought some things from Wallbuys and Fasttech and DX at the same time.

My Wallbuys order arrived today even thought it was sent 2 days after the DX order and still no sign of my Fasttech order.

I thought Wallbuys was supposed to be slow but it looks like it won the race out of my last purchases.

hi, i live in the uk and my delivery times can vary greatly… ive had batteries turn up in a week ! ? but ive also had stuff take 3-4 weeks (registered HK) … sat in customs in the uk for over a week according to tracking… looks like a lucky dip to me on delivery. lol

If I google FastTech, the suggested completions are all about e-cigs.

We might actually be second in line, also suggested by the new arrivals sections.

Second in line or maybe even further, as I suspect flashaholics do not spend on this scale as reported by Bloomberg:

My order was sent from Hk then picked up by usps :bigsmile:
Got the package in a week. Then again, I had quite a lot in there.

I’m on my 3rd order, which was shipped from FT to arrive in 13 working days, of which 4 working days is our local post system, so far I’m impressed, have a 4th order on the way.
And that’s with S/post.

ive always received my packages from FT in 5-10 days, even with the slowest option. ive got 3 packages this month (june) alone and the 4th in on its way

Have any of our requests been fulfilled lately? Kung, F13, F15 have been requested.

I noticed the Nichia 219 request has been changed to “started”:
http://www.fasttech.com/community/isuggestyou/show/suggestions-started

Good catch Chloe!

I sincerely hope FT keeps our hopes up. :slight_smile:

I hope so too!!

SG post still say information received after 8 days of fasttech shipped

HK post at least better